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Room type Options Nightly price Book
Studio
Room with view
27 square metres
1 Queen Bed
Room sleeps 2 guests
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Other room types
Exclusive Apartment
Room with view
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
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Deluxe Condo
Room with view
1 King Bed and 1 Large Twin Sofa Bed
Room sleeps 4 guests
(up to 3 children)
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Family Condo
Room with view
1 King Bed
Room sleeps 4 guests
(up to 3 children)
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Superior Studio
Room with view
1 King Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
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Superior Studio Suite
Room with view
1 Queen Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
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Premium Apartment
Room with view
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
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Elite Loft
Room with view
40 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Elite Apartment
Room with view
30 square metres
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Aparthotel with a full-service spa, steps from Museo Archeologico dell'Alto Adige

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities

With a stay at Residence - Palais Hörtenberg, you'll be centrally located in Bolzano, steps from Museo Archeologico dell'Alto Adige and within a 10-minute walk of Bolzano Christmas Market. This spa aparthotel is 1.1 mi (1.7 km) from Piazza Walther and 1.5 mi (2.4 km) from Isarco Valley.

Make yourself at home in one of the 34 air-conditioned rooms featuring microwaves and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. 55-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Take time to pamper yourself with a visit to the full-service spa. Additional features at this aparthotel include complimentary wireless internet access, a television in a common area, and a vending machine.

Featured amenities include laundry facilities, an elevator, and a vending machine. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 34
  • Laundry facilities
  • Television in common areas
  • Spa services on site
  • Front desk (limited hours)
  • Full-service spa
  • Designated smoking areas
  • Free WiFi
  • Designated smoking areas (fines apply)
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Vending machine
  • Covered parking
  • Carport
  • Off-street parking
  • Food and water bowls
  • No accessible shuttle

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Italian

Room Amenities

Residence - Palais Hörtenberg offers 34 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Hypo-allergenic bedding available
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Premium bedding
  • Soundproofed rooms
  • Microwave
  • Cookware, dishware and utensils
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Full-sized fridge/freezer
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Plasma TV
  • TV size 55
  • TV size (measurement) inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Housekeeping (surcharge)
  • Heating
  • Electric kettle
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Housekeeping on request
  • Coffee grinder
  • Cleaning supplies
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Freezer
  • Wheelchair-accessible bathroom dressing table
  • Portable shower seat
  • Grab bar – Near toilet
  • Grab bar – In shower
  • Emergency pull cord in bathroom
  • Roll-in shower
  • Visual fire alarm
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Mobile key entry
  • Dining table
  • Smooth flooring in room
  • Toilet grab bar height (inches) - 24
  • Toilet grab bar height (centimetres) - 60
  • Shower grab bar height (inches) - 22
  • Shower grab bar height (centimetres) - 55
  • Accessible vanity height (inches) - 28
  • Accessible vanity height (centimetres) - 70
  • Roll-in shower width (inches) - 39
  • Roll-in shower width (centimetres) - 100

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Pet Policy

  • Pets allowed for an extra charge of EUR 24 per pet (varies based on length of stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 9:00 AM

Front desk closes daily at 5:30 PM

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Online Penalty Collection

Guest will receive an email before arrival 24 hours

Property is cleaned with disinfectant

Contactless check-in is available

Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Restricted number of spaces per unit

Number of spaces per unit - 10

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Guests must register online prior to arrival

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Hotel Names

  • Hörtenberg Homes
  • Palais Hörtenberg
  • Palais Hortenberg Bolzano
  • Residence - Palais Hörtenberg Bolzano
  • Residence - Palais Hörtenberg Aparthotel
  • Residence - Palais Hörtenberg Aparthotel Bolzano

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

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