Book Estate Carolina hotels

Beautiful!

After sitting on the plane on the tarmac for nearly three hours, our St Thomas - Miami American Airlines flight was canceled late last night. The majority of passengers on the full flight were scrambling to find accommodation and luckily we managed to get a booking at the Pink Palm Hotel in Charlotte Amalie’s historical district. At around 9:15PM we arrived drenched from the torrential rain, absolutely exhausted. Oh my goodness, what incredible service we received from the fabulous Team at the Pink Palm. They went beyond the call of duty organising a delicious dinner even though the kitchen was closing, sorting out a taxi for our early morning departure, helping with another hotel booking that needed to be cancelled, quickly making breakfast for us to take to the airport the next morning (even putting our take-out in our bedroom fridge while we were at dinner), and then following up this morning with all that had been organised the previous night for our early exit. The service and attention to detail we received from this friendly boutique hotel is the best we’ve ever received. Thank you Pink Palm Team for helping make our potentially awful evening into such a fun, memorable one. We highly recommend this happy, stylish boutique hotel.

We thoroughly enjoyed our stay. The property is gorgeous. Everyone was so kind and helpful. Will definitely stay again

It was so fun I loved it.

The room was spacious and included everything we needed to have meals. The view was outstanding!

Highly recommend this hotel. Eveyone is welcoming special the hotel Manager. Can’t wait to return again!