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Book online or call 1800 781 504 Phone Number

Mercure London Heathrow Hotel

4.0 out of 5.0
Shepiston Lane, Hayes, England 1800 781 504
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Wifi
Business
Laundry
Smoke Free
24/7 Desk
More
Room type Options Nightly price Book
Photo of room
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking
12 square metres
1 Queen Bed and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Photo of room
Standard Room, Multiple Beds
12 square metres
1 Queen Bed and 1 Twin Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room, 1 Queen Bed
12 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Photo of room
Standard Room, 2 Single Beds
16 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Superior Room, 1 Double Bed
12 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Photo of room
Deluxe Room, 1 Double Bed
12 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Photo of room
Standard Room, 1 Single Bed
12 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Suburban Hayes hotel in Pinkwell with fitness center

Popular property highlights

Free WiFi
Business centre
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This upscale hotel is 9.7 mi (15.7 km) from Wembley Stadium and 9.8 mi (15.7 km) from Hampton Court Palace.

Make yourself at home in one of the 184 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a television in a common area.

Grab a bite to eat at Borders Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Mercure London Heathrow Hotel

Shepiston Lane, Hayes, England UB3 1LP

Renovations & Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Dining venue(s)
  • Fitness facility

The following facilities are closed on Friday and Saturday:

  • Dining venue(s)
  • Fitness facility

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 184
  • Number of floors - 2
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Smoke-free property
  • Wedding services
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 6
  • Conference centre
  • Snack bar/deli
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Electric car charging station
  • Water dispenser
  • Wheelchair accessible: No
  • Vegetarian breakfast available
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Italian
  • Spanish
  • Hindi
  • Polish
  • Romanian

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Mercure London Heathrow Hotel offers 184 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size (measurement) inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Borders Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Borders Lounge - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Outside Seating Area - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby

Accessibility

  • Assistive listening devices available
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Annual carbon offsets

Guest education on local ecosystems and culture

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 16 per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Comfort Heathrow
  • Comfort Heathrow Hotel
  • Comfort Hotel Heathrow
  • Heathrow Comfort
  • Heathrow Comfort Hotel
  • Hotel Comfort Heathrow
  • Mercure London Heathrow
  • Comfort Hotel Heathrow Hayes, UK - Greater London
  • Mercure London Heathrow Hotel Hotel
  • Mercure London Heathrow Hotel Hayes
  • Mercure London Heathrow Hotel
  • Mercure London Heathrow Hayes
  • Mercure London Heathrow
  • Mercure London Heathrow Hotel Hayes, UK - Greater London
  • Mercure London Heathrow Hotel Hayes
  • Mercure London Heathrow Hotel Hotel Hayes

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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