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All is great

the stay was great, nice view, attentions in every aspect, I'll recommended a lot, if you want to eat or drink something else about the restaurant, at the beach you can find a lot of options even cheaper

Beach is small but quiet and you feel peace and calmness, so for a resting getaway is perfect!! It is also halfway between Costera and Barra Vieja, making it the perfect location. They have extra activities with a decent pricing like motoski, kayaking, banana, paddling …

My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause. The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy. However, I was disappointed by the prevalence of hidden fees, particularly the daily service charges that were not explicitly communicated upfront. I paid more in service charges and tips than the costo of food and beverage. Additionally, the lack of complimentary in-room coffee in the mornings was somewhat surprising and felt like an inconvenience. Moreover, the inconsistency in service was evident during my visit. On multiple occasions, I found myself having to actively seek out waitstaff at the pool area, which detracted from the overall relaxation and enjoyment of the facilities. Attention to detail seemed lacking in some areas, and I believe this is an aspect that could be improved upon. While the hotel's restoration efforts are commendable, the issues of hidden fees, service inconsistencies, and attention to detail detracted from what could have been a more enjoyable stay. I hope that these areas can be addressed to enhance the overall guest experience in the future." Overall Rating: 3/5 ⭐️

Amazing, location very quiet A place to get away from the city Love this place Looking forward to stay again

Absolutely wonderful. People so nice. Embroidered towels! Daily maid with beautifully folded toilet paper!! Nice kitchen with granite!! We ve stayed for weeks and it’s so convenient walking to restaurants and even banks and Walmart!!