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Helnan Phønix Hotel

3.0 star property

Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Junior Room, 1 King Bed
Bar (on property)
Bar (on property)
Family Quadruple Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
Vesterbro 77, Aalborg, DK-9000
  • Jomfru Ane Gade
    ‪4 min walk‬
  • House of Music
    ‪14 min walk‬
  • Aalborg Zoo
    ‪3 min drive‬
  • Aalborg (AAL)
    ‪13 min drive‬

Room options

View all photos for Double Room, 1 King Bed

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Terrace/patio

Milling Hotel Gestus

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Parking available
4.4 out of 5, Excellent, (1067)
The price is AU$186
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Milling Hotel Gestus

About the area

Aalborg

With a stay at Helnan Phønix Hotel, you'll be centrally located in Aalborg, steps from Aalborg Historical Museum and within a 5-minute walk of Budolfi Cathedral. .This hotel is 0.3 mi (0.5 km) from Jens Bangs Stenhus and 0.3 mi (0.6 km) from Jomfru Ane Gade.

What's nearby

  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Aalborg Congress and Culture Center - 7 min walk - 0.7 km
  • Aalborg Harbour - 8 min walk - 0.7 km
  • House of Music - 14 min walk - 1.2 km
  • Aalborg Zoo - 3 min drive - 2.1 km

Getting around

  • Aalborg Station - 9 min walk
  • Aalborg (AAL) - 13 min drive

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Hotel with a fitness center, steps from Aalborg Historical Museum
Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 224 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (DKK 100 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 200 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for DKK 100.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 150 for adults and DKK 150 for children
  • Uncovered self parking fee: DKK 100 per day
  • Pet fee: DKK 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Helnan Phønix Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 787 out of 1851 reviews
Rating 8 - Good. 754 out of 1851 reviews
Rating 6 - Okay. 220 out of 1851 reviews
Rating 4 - Poor. 59 out of 1851 reviews
Rating 2 - Terrible. 31 out of 1851 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

8/10 Good

Per

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

TORBEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 nat i Aalborg
Super rart hotel, nem indtjekning, fint stort værelse og super morgenmad
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Stayed 1 night in Dec 2024

8/10 Good

Iben

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mette

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Moustafa

Business traveller
Liked: Cleanliness
the room is very small to move
Stayed 1 night in Dec 2024

8/10 Good

Klaus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine, using Helnan when possible
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Line

Stayed 1 night in Dec 2024

8/10 Good

Jacob P.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Marianne Libak

Stayed 1 night in Dec 2024

10/10 Excellent

Ronni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Martin

Business traveller
Liked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Claus Christian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Helle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Tine

Stayed 1 night in Nov 2024

10/10 Excellent

Klaus Gorm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ditte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kim-Andreas

Stayed 1 night in Nov 2024

8/10 Good

Regina

Liked: Cleanliness, staff & service, room comfort
Okay hotel.
Anden gang jeg er på hotellet og har ikke noget negativt at sige som sådan. Lidt slidt her og der. Nu her anden gang vi var afted fik vi ikke væresle inde men "ude" ikke at det gør noget som sådan for der var mere ro, men når man skal til morgenmad og det evt pis regner ville det var dejligt med en paraply der høre til værelset. Gulvet her i vinter perioden er mega koldt i rummet (på badeværelset var det dejligt varmt) evt man skulle have tæppe på så gulvet bliver lidt varmer at gå på. Men dejlig personale lækkert morgenmad og ligger super centralt lige over gaden og så er der alt hvad man ønsker, mega fedt.
Stayed 1 night in Nov 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024