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Palms Hotel Club

4.0 star property

Photo gallery for Palms Hotel Club

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Reception
Luxury Room
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; local and international cuisine

Reviews

5.2 out of 10

Popular amenities

  • Spa
  • Bar
  • Gym
  • Breakfast included
  • Pool
  • 24/7 front desk

Explore the area

Map
BP 70, Aarab Sebbah Ziz, 52200
  • Erfoud Town Hall
    ‪5 min drive‬
  • Zerktouni Mosque
    ‪5 min drive‬
  • Royal Palace of Erfoud
    ‪9 min drive‬

Room options

View all photos for Royal Suite

Premium bedding, in-room safe, desk, blackout curtains

Royal Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double or Twin Room

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the area

Aarab Sebbah Ziz

Located in Aarab Sebbah Ziz, Palms Hotel Club is a 5-minute drive from Erfoud Town Hall and 5 minutes from Zerktouni Mosque. .This spa hotel is 3.3 mi (5.3 km) from Borj East Viewpoint and 11.3 mi (18.2 km) from Ksar El Fida.

What's nearby

  • Erfoud Town Hall - 5 min drive
  • Zerktouni Mosque - 5 min drive
  • Borj East Viewpoint - 9 min drive
  • Royal Palace of Erfoud - 9 min drive
  • Erg Chebbi - 38 min drive

Restaurants

  • ‪jnane erfoud - ‬5 min drive
  • ‪Pizzeria Des Dunes - ‬6 min drive
  • ‪Restaurant Dakar - ‬6 min drive
  • ‪Cafe Merzouga - ‬5 min drive
  • ‪Café Viola - ‬4 min drive

About this property

Palms Hotel Club

Hotel in Aarab Sebbah Ziz with a full-service spa and free breakfast
Palms Hotel Club offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Aarab Sebbah Ziz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour health club.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10 AM. A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 70.00 per vehicle (one way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Palms Club Erfoud
Palms Hotel Club
Palms Hotel Club Erfoud
Palms Hotel Club Aarab Sebbah Ziz
Palms Club Aarab Sebbah Ziz
Palms Hotel Club Hotel
Palms Hotel Club Aarab Sebbah Ziz
Palms Hotel Club Hotel Aarab Sebbah Ziz

Palms Hotel Club Reviews

Reviews

5.2
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 3 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

6.4/10

Cleanliness

5.4/10

Staff & service

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mellouki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive bad experience, not to recommend
Séjour a ne pas du tout recommander: Pas de wifi dans les chambres Pas de réseau TV y compris les chaînes locales Pas de réseau téléphonique (entre chambres et réception) Douche froide pendant tout le séjour voire coupure Hygiène de la piscine est insuffisante (fond glissant algues) Petit déjeuner laisse á dėsirer (choix très limité, petit pains et croissants durs, dėcoupés en plusieurs morceaux, jus artificiel dégueulasse…) Pas de serviettes de piscine Les serviettes fournies mal lavées. Une fois mouillées voire même sèches ça pue. Il est sûr que les règles d’hygiène ne sont pas appliquées lors de leur entretien
Stayed 3 nights in Aug 2021

4/10 Poor

Rolf Melwin

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not as advertised
Place was not as advertised No complimentary reception, no working indoor heated pool, none of the exercise equipment was working They had a sign for "the heated pool" and wanted to charge for it, though the write up said it was included Does not matter since it was neither heated, clean or available The staff just shrugged This has been our only bad hotel experience in the past 2 weeks Outside pool was pretty and the night lighting was also pretty Pool was to cold to enjoy and there were lots of flies We did enjoy the breakfast Location is poor, you are out of town and stranded with limited facilities It was to be a relaxing day and evening enjoying the spa and pool. Turned out not so much
Stayed 1 night in Oct 2017

4/10 Poor

Youssef

Stayed 1 night in Oct 2019

6/10 Okay

JAVIER

Liked: Cleanliness, property conditions & facilities, room comfort
Mejorable, bajo la calidad en varios servicios
El hotel bastante bien en lineas generales, ya habia estado anteriormente y sabia lo que me encontraria, la nota no es mejor ya que me sorprendio la caida de calidad del buffet que decidimos hacer uso por la noche, poca cantidad y poca calidad. No se espera semejante calidad de uno de los hoteles referente en la zona. Ademas de los numerosos problemas que nos pusieron al no encontrar la reserva, mas de media hora para registrarnos y nos dieran las habitaciones.
Stayed 1 night in Dec 2018

8/10 Good

jean pierre, ifrane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix
Très bonne accueil personnel aux petits soins
Stayed 2 nights in Feb 2018

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

decodeco, 千葉県

Disliked: Cleanliness, property conditions & facilities, room comfort
全くおすすめできません
砂漠観光で2泊しました。エルフードのなかではいいグレードと聞いており、クチコミも評価が高かったので期待していたのですが、最悪でした。レンタカーでやっと夜にたどり着いたのですが、通された部屋は写真とは全く違う、小さくてペンキの匂いがする部屋でした。部屋はハエがいて、トイレの扉は閉まりませんでした。ゴミ箱もティッシュもありませんでした。カウンターに文句を言うと支配人的な人がでてきて「新しい部屋だよ？」とアピってきましたが、ありえないと言うとスイートに案内してくれました。謝罪はなく、20ユーロ追加でスイートに泊まらせてやると言われました。あの部屋はまた別の客を泊まらせるといっていたので正直ありえないと思いました。。。スイートも、広いだけでお湯はでませんでしたが、もうクレームを入れるのが疲れたので言いませんでした。食事もまずくて種類は少ない上に高いです。一番美味しかったのはオレンジジュース（笑）。市内のレストランがよほど安くて美味しいです。日本人のクチコミがなぜあれ程よいのか不明です。他にきていた欧州人も険しい顔をしていました。正直、全くおすすめしませんが、エルフードの他のホテルを知らないのでこれがエルフードでの限界なのかなとも思ったので、他のホテルと比べて判断してください。
Stayed 2 nights in Oct 2017