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Mercure Aberdeen Caledonian Hotel

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Aberdeen Caledonian Hotel

Reception
Meeting facility
Bar (on property)
British cuisine
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE
  • Aberdeen Music Hall
    ‪4 min walk‬
  • His Majesty's Theatre
    ‪4 min walk‬
  • Union Square Shopping Centre
    ‪6 min walk‬
  • Aberdeen (ABZ)
    ‪21 min drive‬

Room options

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

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Interior

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4.4 out of 5, Excellent, (1000)
The price is AU$150
for 1 room
includes taxes & fees
5 Feb - 6 Feb
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About the area

Aberdeen

A stay at Mercure Aberdeen Caledonian Hotel places you in the heart of Aberdeen, steps from Union Terrace Gardens and Edward VII. .This hotel is 0.1 mi (0.2 km) from Prince Albert the Prince Consort and 0.2 mi (0.3 km) from Aberdeen Music Hall.

What's nearby

  • Aberdeen Music Hall - 4 min walk
  • His Majesty's Theatre - 4 min walk
  • Union Square Shopping Centre - 6 min walk
  • University of Aberdeen - 4 min drive
  • Aberdeen Royal Infirmary - 4 min drive

Getting around

  • Aberdeen Station - 6 min walk
  • Aberdeen Airport (ABZ) - 21 min drive

Restaurants

  • ‪The Triplekirks - ‬5 min walk
  • ‪The Grill - ‬4 min walk
  • ‪Slains Castle - ‬3 min walk
  • ‪Pizza Hut - ‬5 min walk
  • ‪Siberia - ‬4 min walk

About this property

Mercure Aberdeen Caledonian Hotel

Aberdeen hotel in Central Aberdeen with a 24-hour front desk and a restaurant
Mercure Aberdeen Caledonian Hotel offers 83 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 83 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a meal at The Bistro, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekends.
The Bistro - This brasserie specializes in British cuisine and serves light fare only.
The Caledonian - This café specializes in British cuisine.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12 per day)
  • Limited on-site parking
  • Free off-site parking within 10 ft

Food and drink

  • Continental breakfast available for a fee weekends 7:30 AM–10:30 AM: GBP 12.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Bistro
  • The Caledonian

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen
Caledonian Aberdeen
Mercure Aberdeen Caledonian Hotel Scotland
The Caledonian Hotel Aberdeen, Scotland
Mercure Aberdeen Caledonian Hotel
Mercure Caledonian Hotel
Mercure Aberdeen Caledonian
Mercure Caledonian
Mercure Aberdeen Caledonian
Mercure Aberdeen Caledonian Hotel Hotel
Mercure Aberdeen Caledonian Hotel Aberdeen
Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 351 out of 1000 reviews" "
Rating 8 - Good. 375 out of 1000 reviews" "
Rating 6 - Okay. 172 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service
Staff were excellent. Restaurant and bar closed early.
Stayed 2 nights in Oct 2024

4/10 Poor

colin

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Property is badly needing updating don’t think anything has been done for a number of years would not book again terrible hotel
Stayed 1 night in Oct 2024

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location of Aberdeen.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train and bus stations as well as shopping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Divinefavour Damilola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

Stayed 1 night in Sep 2024

10/10 Excellent

Phillippa

Stayed 1 night in Oct 2024

10/10 Excellent

ken farney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Grant

Location
Stayed 2 nights in Oct 2024

6/10 Okay

AJ

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very comfortable. Great hairdryer. Eveything catered for. Room and bathroom spotless. Shower was brilliant too Plenty tea, coffee provided. Convenient for where we were going. Had a fantastic nights sleep. No complaints whatsoever. Didn’t have breakfast so can’t comment on that. We’ll def be back next time we are in Aberdeen. And almost forgot to say the price was very competitive compared to other hotels in the area. Excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Stayed 3 nights in Sep 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great but lots of stairs, and the bath isn't the best for me. The room and facilities and staff were fantastic but would need to be more specific regarding mobility requirements in future.
Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 1 night in Sep 2024

4/10 Poor

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here several times over the last year and always had good service and very nice spacious refurbished modern clean rooms. That was not the case on my visit recently. Given a room at the back, with old, outdated furniture, an uncomfortable bed, bathroom old, outdated, bath panel peeling away from the side of the bath. Turned on the basin tap - no water, then bursts of piping hot water soaked me and the floor, and the water continued to run brown. I went down to reception to lodge my concerns and complaints and asked to move to another room. The duty manager assisted and did his best, but the whole process was continually interrupted by the resident maintenance man hanging around the reception, talking to other guests checking in, then started talking to me - emerging that he was drunk, loudly speaking slurring his words. The drunk maintenance man shouted at me and said there was a plumbing problem in the hotel, and had been all year and all the guests were meant to be advised of it at check-in. He also told me I shouldn't drink the water from the taps in the rooms. I was then given two bottles of water. I was moved to a newly refurbished room, but also spoke to the duty manager and advised him to deal with a drunk member of staff and his behaviour towards guests at reception. This is a Mercure/Accor chain hotel, and both the standard of room and the behaviour of staff should not be like this for paying guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Need to get a place close by as i have bad legs
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a tired hotel and the room was okay but nothing special. The shower was fixed without a gooseneck and dated, and the toiletries had no element of luxury. The carpet was worn and it had seen better days. Noise and loud chatter was heard from the nearby room, not satisfactory. The bed was comfortable and extra pillows were brought up fairly quickly when requested. The breakfast was poor and substandard. The refilling of the buffet was slow and all they had for coffee was instant Nescafé, which is very much under-delivering on the Mercure brand. I recently stayed at a budget hotel and it had soya milk, catered more for dietary requirements and the bathroom was more clean and modern. The Mercure breakfast was on a par with that sort of hotel. I would not be rushing back to stay there again given the choice and range of accommodation options in Aberdeen.
Stayed 1 night in Sep 2024

10/10 Excellent

Fay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and very pleasant, the hotel was spotlessly clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom very old and floor not level. Stair railings ornate and lovely. Room was clean.
Stayed 2 nights in Sep 2024

8/10 Good

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Appreciative
The premises and the neighborhood are charming, but the night staff was outstanding. My friend left her cell phone in our Edinburgh hotel. When she explained the situation to the man on Mercure Aberdeen's night desk, without asking, he was kind enough to contact the hotel in Edinburgh, ask them to look for it, and then put it aside for my friend to pick up upon our return. We were so appreciative!
Stayed 2 nights in Aug 2024

4/10 Poor

Richard

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Threadbare and dirty carpets, chair in the room was filthy, peeling wallpaper on walls and ceiling, one window would only open 4 inches, the other wouldn’t stay open at all which isn’t great in a room with no air conditioning, shower head fell apart. A very old and tired hotel that needs time and money spent on it. Much better available nearby for the same or similar cost. I’d give 5 stars to the person who took the photos for the website, they’re clearly very talented at showing something below par in its best light.
Stayed 1 night in Sep 2024

8/10 Good

Adam, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good city centre hotel. Comfortable and convenient. Staff friendly and room comfortable. Breakfast was excellent!
Stayed 1 night in Aug 2024