The experience was overall good but there are a few things we think the resort could improve on:
- The girl at the front desk when we checked in was very rude. We asked for help in getting assistance for booking our return journey to Batangas and she responded in a not so nice way. We understand that the boats are full the next day due to it being a public holiday but we have at least expected some courtesy and a bit of advise instead of just pointing us to the list of schedule on their wall. The same girl also advised us that the pasta we have ordered is good for one person only when in fact it isn't. Also, she was frowning the whole time. Maybe she isn't used to serving her fellow Filipinos, I don't know. The other girl who was serving us at the restaurant, in contrast, was very courteous and have always checked if we have water on our glasses and even gave us free piece of garlic bread when we asked.
- It's hard to close the door of our room.
- In the heat of the summer, sometimes even the fans are not able to keep us cool, though we have acknowledged this and this is not at all the fault of the resort.
- A lot of the times the benches at the beach are dirty and no one was giving priority to guests (locals sit there all the time).
- The advice given to us regarding island hopping by the reception (the rude girl gave the advise) is different from the one listed on the information book inside the room. The rude girl basically just told us to look for our own boatman.