See all properties
Save

Cristal Hotel Abu Dhabi

4.0 star property

Photo gallery for Cristal Hotel Abu Dhabi

International cuisine
Indoor pool
Exterior
International cuisine
Amber Deluxe - 20% Off Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Zayed The First Street, Adjacent Madinat Zayed Shopping Center, Abu Dhabi, Abu Dhabi
  • Madinat Zayed Shopping Center
    ‪2 min walk‬
  • World Trade Center Mall
    ‪14 min walk‬
  • Central Market
    ‪16 min walk‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪33 min drive‬

Room options

View all photos for Emerald Suite - 20% Off Spa

Premium bedding, minibar, in-room safe, desk

Emerald Suite - 20% Off Spa

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Quartz Suite - 20% Off Spa

Premium bedding, minibar, in-room safe, desk

Quartz Suite - 20% Off Spa

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Amber Deluxe - 20% Off Spa

Amber Deluxe - 20% Off Spa

Amber Deluxe - 20% Off Spa

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Quartz Studio - 20% Off Spa

Quartz Studio - 20% Off Spa

Quartz Studio - 20% Off Spa

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Southern Sun Abu Dhabi

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1005)
The price is AU$138
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Southern Sun Abu Dhabi

About the area

Abu Dhabi

With a stay at Cristal Hotel Abu Dhabi, you'll be centrally located in Abu Dhabi, within a 5-minute drive of Abu Dhabi Corniche and Abu Dhabi Mall. .This family-friendly hotel is 2.3 mi (3.6 km) from Corniche Beach and 4.5 mi (7.2 km) from Etihad Towers.

What's nearby

  • Madinat Zayed Shopping Center - 2 min walk
  • Abu Dhabi Corniche - 2 min drive
  • Abu Dhabi Mall - 3 min drive
  • Al Wahda Mall - 4 min drive
  • Corniche Beach - 7 min drive

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 33 min drive

Restaurants

  • ‪Tessare Cafe - ‬3 min walk
  • ‪The Brewhouse Gastro Pub - ‬1 min walk
  • ‪Oasis Chinese Restaurant - ‬5 min walk
  • ‪The Taste Of Korean Food - ‬1 min walk
  • ‪Sabkha Cafeteria - ‬3 min walk

About this property

Cristal Hotel Abu Dhabi

Family-friendly Abu Dhabi hotel in Abu Dhabi City Center with a full-service spa
Cristal Hotel Abu Dhabi offers 192 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cristal SPA has 3 treatment rooms. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. The spa is open daily.
Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Viewz Lounge & Grill - This bar specializes in international cuisine and serves light fare only. Happy hour is offered.
Viewz Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Blendz Lobby Cafe - This coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: AED 55 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Viewz Lounge & Grill
  • Viewz Restaurant
  • Blendz Lobby Cafe

Things to do

  • Access to nearby indoor pool
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 200 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AED 55 per person
  • Airport shuttle fee: AED 175 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the only acceptable forms of ID at this property are an original passport with visa page or entry stamp page, or a resident ID card (Emirates ID). Driving licenses are not accepted as valid ID.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Abu Dhabi Cristal
Abu Dhabi Cristal Hotel
Abu Dhabi Hotel Cristal
Cristal Abu Dhabi
Cristal Abu Dhabi Hotel
Cristal Hotel
Cristal Hotel Abu Dhabi
Hotel Cristal Abu Dhabi
Cristal Hotel Abu Dhabi Hotel
Cristal Hotel Abu Dhabi Abu Dhabi
Cristal Hotel Abu Dhabi Hotel Abu Dhabi

Cristal Hotel Abu Dhabi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 318 out of 552 reviews
Rating 8 - Good. 193 out of 552 reviews
Rating 6 - Okay. 24 out of 552 reviews
Rating 4 - Poor. 9 out of 552 reviews
Rating 2 - Terrible. 8 out of 552 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the property looks dated, our stay here was great. Stayed 2 nights - the room was large, clean and comfortable. Our windows looked into the building wall beside us but didn’t impact our positive impression. Breakfast was great, staff and service also great. Ate dinner one night in the restaurant on the 18th floor - the meal was really tasty and outstanding, and service was too. Only downfall we could find was the underground parking garage was a sauna and there were no signs to point you to where the lifts were! Please improve this! Area around the hotel also good; walked to the promenade, restaurants and shops no problem.
Stayed 2 nights in Nov 2024

10/10 Excellent

CECILIA

Stayed 7 nights in Oct 2024

10/10 Excellent

Rena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location.
Stayed 3 nights in Oct 2024

8/10 Good

Ellen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service
Stayed 2 nights in Sep 2024

10/10 Excellent

Osama

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual standard!
As expected
Stayed 1 night in Aug 2024

8/10 Good

Shellyann

Liked: Cleanliness, staff & service, room comfort
An Acceptable Place for a Short Visit
Pros: *The staff were very friendly and professional throughout my stay. *My request for a quieter room was honored. *The breakfast was nice with a good choice of different types/kinds of food. Cons: *The hotel room was very dated and furniture should be replaced. *My door had some sort of issue, so if it was not closed properly (the doorknob had to be pulled very tightly) it would be left open. This happened during my stay by one of the members of housekeeping.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem of a hotel
Amazing little hotel with very friendly staff. Very close to the corniche and lots of shops and restaurants around. Madinat Zayed Mall is within walking distance ie 2 minutes away. Free parking was available. The breakfast buffet was very good also. I highly recommend this hotel and will be back .
Stayed 1 night in Jun 2024

10/10 Excellent

Bien

Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Check in was fast. Had a huge room with living room and great WiFi.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Safina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and the staff are welcoming and helpful. The room was very spacious and clean. Excellent location, shopping centre literally across the road, alot of eating places nearby within walking distance. Highly recommended.
Stayed 2 nights in May 2024

8/10 Good

Radmila

Liked: Cleanliness, staff & service, room comfort
Staff was very nice and helpful. Cook chief - lady one - made always very delicious eggs of many kinds. Good location.
Stayed 6 nights in May 2024

8/10 Good

Murtaza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Chrispin See

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Pauline of front desk was superb
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely recommend to a friend!
Stayed 1 night in May 2024

10/10 Excellent

Ishtiaque

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Musa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay @ Cristal
Excellent location, great rooms, super clean/ friendly staff. Great amenities- wonderful stay and appreciated the staff
Stayed 3 nights in Apr 2024

8/10 Good

TRAVEL DESK

Stayed 1 night in Apr 2024

10/10 Excellent

Ishtiaque

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel to stay
Decent hotel. Most of the amenities are present. Room service guys are very humble and fast. Specially Arif and his coworker. Very clean hotel. Heard music heavy bade till early morning but didn’t bother me. Reception folks are amazing. Reasonable price too.
Stayed 3 nights in Apr 2024

2/10 Terrible

Kamlesh

Stayed 2 nights in Feb 2024

2/10 Terrible

Anthon

Disliked: Staff & service
Unreasonable
When i checked in i was told i will be transferres to a smoking room when it became available...didnt happen until i had to ask again. The room where i was billeted had a broekn fridge..i asked for a bucket of ice i was going to be charged. I was offered a glass of ice free, but that was not enough for my needs at that time..if the fridge wasnt broken in the first place, i would not have asked for the bucket...
Stayed 3 nights in Feb 2024

8/10 Good

Osama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2024

8/10 Good

Ho Pui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful with spacious room.
Stayed 2 nights in Feb 2024