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Room type Options Nightly price Book
Standard Room, 2 Double Beds, Mountain View
Room with view
36.4 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Standard Room,1 King Bed, Ocean View
Room with view
34 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Room
Room with view
35 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 1 King Bed, Mountain View
Room with view
34 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Family fun at the shore

Popular property highlights

Free WiFi
Smoke-free property
Grocery/convenience store
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Krystal Beach Acapulco in Acapulco (Costera Acapulco), you'll be steps from Parque Papagayo and Galerías Acapulco. This beach resort is 0.4 mi (0.7 km) from Condesa Beach and 0.5 mi (0.7 km) from Plaza Bahia.

Make yourself at home in one of the 400 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a spa tub. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Aquamarina, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • À la carte or gourmet dining is limited
  • Room service not included
  • Minibar not included
  • Local beverages and soft drinks only

Hotel Amenities

  • Lift
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 400
  • Number of floors - 19
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 2
  • Waterslide
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Snack bar/deli
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Banquet hall

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Krystal Beach Acapulco offers 400 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters. Cable television is provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • Down comforter
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Aquamarina - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Palapa - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Lobby Bar - This bar serves light fare only.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Playground on site

Spa Services

  • Manicures and pedicures

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:30 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Debit cards not accepted

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Onsite COVID-19 testing (PCR) is available

Onsite COVID-19 testing (Antigen) is available

Reservations are required for on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 400 per person
  • Self parking fee: MXN 250 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Krystal Beach Acapulco
  • Krystal Beach Acapulco Resort
  • Krystal Hotel Acapulco Beach
  • Krystal Beach Acapulco Hotel
  • Krystal Beach Acapulco Resort
  • Krystal Beach Acapulco Acapulco
  • Krystal Beach Acapulco Resort Acapulco

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

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