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Marina Palace Hotel & Congress Hall

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Marina Palace Hotel & Congress Hall

Terrace/patio
Standard Double or Twin Room, 1 Double or 2 Single Beds, Bathtub, Garden View | Deep soaking bathtub
View from property
Bar (on property)
View from property

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Via Provinciale 1, Aci Trezza, Aci Castello, CT, 95026
  • Seafront
    15 min walk
  • Norman Castle
    16 min walk
  • Lungomare di Ognina
    17 min drive
  • Catania (CTA-Fontanarossa)
    42 min drive

Room options

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View

Double or Twin Room, Sea View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, cots/infant beds

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room, 1 Bedroom

Minibar, in-room safe, desk, cots/infant beds

Classic Triple Room, 1 Bedroom

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room, 1 Double or 2 Single Beds, Bathtub, Garden View

Standard Double or Twin Room, 1 Double or 2 Single Beds, Bathtub, Garden View

Standard Double or Twin Room, 1 Double or 2 Single Beds, Bathtub, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Grand Hotel Faraglioni

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (56)
The price is AU$162
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Grand Hotel Faraglioni

About the area

Aci Castello

A stay at Marina Palace Hotel & Congress Hall places you in the heart of Aci Castello, within a 5-minute walk of Cyclops Beach and Ionian Sea. .This beach hotel is 9.2 mi (14.9 km) from Mount Etna and 0.4 mi (0.6 km) from Cyclops Islands.

What's nearby

  • Via Etnea - 9 min drive
  • Catania Port - 10 min drive
  • Piazza del Duomo - 12 min drive
  • Catania Cathedral - 12 min drive
  • Lungomare di Ognina - 17 min drive

Getting around

  • Cannizzaro Station - 8 min drive
  • Borgo Station - 9 min drive
  • Fontanarossa Airport (CTA) - 42 min drive

Restaurants

  • ‪Mythos - ‬6 min walk
  • ‪Sicilia's Cafe de Mar - ‬5 min walk
  • ‪Ristorante Pizzeria Lachea - ‬7 min walk
  • ‪Trattoria da Federico - ‬7 min walk
  • ‪Gran Cafè Solaire - ‬6 min walk

About this property

Marina Palace Hotel & Congress Hall

Bayside hotel with a full-service spa and a health club
Marina Palace Hotel & Congress Hall offers 53 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 53 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Stop by the hotel's restaurant, Marina Restaurant Gourmet, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Aci Castello? This hotel has 10226 square feet (950 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Marina Restaurant Gourmet - This restaurant serves breakfast and dinner.
Roof the Top - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 3.99 for adults and EUR 3.99 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Marina Restaurant Gourmet
  • Roof the Top

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (10226 square feet)
  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cots/infant beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 3.99 for adults and EUR 3.99 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self parking fee: EUR 5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30.00 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Marina Palace Congress Hall Aci Castello
Marina Palace Hotel & Congress Hall
Marina Palace Hotel & Congress Hall Aci Castello
Marina Palace Hotel Congress Hall Aci Castello
Marina Palace Hotel Congress Hall
Marina Palace Congress Hall
ina Congress Hall Aci Castell
Marina Palace & Congress Hall
Marina Palace Hotel & Congress Hall Hotel
Marina Palace Hotel & Congress Hall Aci Castello
Marina Palace Hotel & Congress Hall Hotel Aci Castello

Marina Palace Hotel & Congress Hall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 69 reviews" "
Rating 8 - Good. 23 out of 69 reviews" "
Rating 6 - Okay. 13 out of 69 reviews" "
Rating 4 - Poor. 11 out of 69 reviews" "
Rating 2 - Terrible. 7 out of 69 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a horrible experience! We arrived at around 20.30 and were greeted in the parking by the manager. We were informed that the lift was not working and were escorted to the reception through the service door. We paid for our stay (2 nights) and immediately we were informed that the AC was not working. Of course this was a problem for us as it was a heatwave. They insisted on showing us the room as they were convinced that once we would see the room we would decide to stay. The room's décor was outdated and extremely hot so we were offered a room at a nearby hotel for the first night until the AC was fixed. We were informed that we were the only guests which felt very weird but understandable given the state of the so called hotel. The manager offered us a junior suite with sea view due at the other hotel due to the inconvenience and invited us back at the Marina hotel the next night as the AC would have been fixed by then. We were assured that this other hotel was accessible on foot however it turned out to be 25 minutes away on foot which is not as close as we told. We struggled to find this other hotel as it was in the middle of nowhere not in the center where we wished to stay. We checked in at this hotel and were then shown to our room which was in a state of complete disrepair. The next day we left Aci Trezza and found another hotel as we did not want to return to Marina Hotel. Wasted money, stay away!!
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not control air cond...thus room was uncomfortable . Requested at main desk for adjustment, still did not work. Floors not clean.
Stayed 1 night in Oct 2018

4/10 Poor

Bruce, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing Hotel in a decent location
The hotel building and rooms are good. Spacious, clean with a good maid service. It doesn't offer 4 star service. The reception staff are lovely but hopeless. They could not help with trips and didn't even know that there was a bus service with a stop outside the hotel to Catania. They made no attempt to provide gluten free and dairy free products for us despite my requesting it on the booking and subsequently when we were there...which really isn't good enough as these things are available from the little supermarket in the same street. The buffet breakfast was sad, limited and repetitive -certainly not 4 star...and we had to provide our own. The car park below should be free for guests. Once again I got conflicting information from reception about paying for it. One person said I could pay at the end of my stay at check out, another said I had to pay the man in the car park...and final settlement of car park and local tax had to be in cash? Is this a 4 star hotel or a street trader? Not able to use credit card. Absurd. Overall poor service from what could be a lovely hotel. Need to sharpen their act with respect to guests needs and be more helpful about local knowledge and improve the food on offer.
Stayed 7 nights in Jun 2018

6/10 Okay

Farshid

Breakfast
Nice room but regarding services specily breakfast not much choice on the table and we asked for hot drink in the morning but person in charge could not make simple capicciono

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Nice hotel, nice staff, and nicely located. I would like to improve breakfast. Airport shuttle service is very convenient but it consists of a taxi 50 EUR not negotiable which is too expensive for a distance of 15.5 km!

6/10 Okay

Verified traveller

Timing for breakfast and more choice on breakfast tables chioice resturant

8/10 Good

Robric

Liked: Cleanliness, staff & service, room comfort
Beach location.
We had a wonderful week, the only thing that the hotel lacked was something for the children to do, such as a pool table or games room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off The Trail
While booking the room I gave the operator the address of the Relative where I would be staying so as to be nearby. He said it was very close that was NOT TRUE it was a half hour drive each way to go see them and made it very inconvienent to visit traveling that far and spending an Hour a day driving back and forth was very iritating.

2/10 Terrible

Marco

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Struttura poco manutenzionata con gravi problemi all'impianto elettrico e di condizionamento
Stayed 4 nights in Sep 2021

10/10 Excellent

Valeria

Travelled with partner
Disliked: Amenities
Siamo stati bene, grande comodità il parcheggio e la posizione
Stayed 6 nights in Aug 2021

6/10 Okay

Diego Dello

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Struttura con posizione magnifica, peccato che è lasciata al suo abbandono..
Stayed 5 nights in Aug 2021

6/10 Okay

dorotea

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Il personale poco preparato, la pulizia delle camere andrebbe rivista perché la struttura merita ma molto trascurata. Colazione con solo cornetto e caffè e no a buffet così come da prenotazione
Stayed 2 nights in Aug 2021

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021

6/10 Okay

Salvatore Antonio

Travelled with group
Si può ritornare
Albergo modesto e semplice, magari forse ha goduto di tempi migliori. Pro camere spaziose e pulite, parcheggio auto all'interno dell'hotel che per Acitrezza non è poco. Contro servizi essenziali e reception affidata a personale giovane e poco preparato. Prezzo Ok così si fa perdonare le mancanze.
Stayed 1 night in Aug 2021

6/10 Okay

Massimiliano

Liked: Cleanliness, room comfort
Stayed 11 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nuova e pulita
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
stanza e balcone molto grandi. Manca un lampadario che rende la stanza più scura. per il resto camera ok.
Stayed 1 night in Aug 2021

4/10 Poor

carmela

Disliked: Room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La squisita accoglienza ed uno staff premuroso! Ci siamo sentiti a casa. Ottimo rapporto qualità-prezzo. Ci viene voglia di tornarci presto!
Stayed 5 nights in Aug 2019

8/10 Good

Agostino

Liked: Cleanliness, room comfort
Tutto bene a parte la colazione un po’ deludente

8/10 Good

Giovanni, Castelfranco Veneto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura! A pochi passi dal mare. Rapporto prezzo/qualità ottimo!
Stayed 2 nights in Nov 2017

6/10 Okay

Emanuele

Breve soggiorno ad Aci Trezza
Struttura idonea al solo pernottamento, sprovvista di qualsiasi attività di intrattenimento.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel dans un village super charmant à recommander pour un voyage à catane excursions organisés par l'hôtel
Stayed 5 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Tranquillo e senza problemi.