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Hotel Santa Tecla Palace

4.0 star property

Photo gallery for Hotel Santa Tecla Palace

Outdoor pool
Balcony view
Hallway
Aerial view
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Via Balestrate, 100, Santa Tecla, Acireale, CT, 95024
  • Timpa Natural Reserve
    ‪3 min walk‬
  • Piazza Giuseppe Garibaldi
    ‪4 min drive‬
  • Acireale Cathedral
    ‪5 min drive‬
  • Catania (CTA-Fontanarossa)
    ‪55 min drive‬

Room options

View all photos for Grand Double Room (Deluxe)

Minibar, in-room safe, desk, soundproofing

Grand Double Room (Deluxe)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room, 1 Double or 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Classic Double Room, 1 Double or 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Balcony view

Suite

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double or 2 Single Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, 1 Double or 2 Single Beds, Sea View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room, 1 Double or 2 Single Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, 1 Double or 2 Single Beds, Sea View

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Outdoor pool

Tenuta Santa Tecla

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, (20)
The price is AU$257
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Tenuta Santa Tecla

About the area

Acireale

With a stay at Hotel Santa Tecla Palace in Acireale, you'll be within a 5-minute walk of Ionian Sea and Timpa Natural Reserve. .This hotel is 7 mi (11.3 km) from Mount Etna and 11.2 mi (18 km) from Via Etnea.

What's nearby

  • Timpa Natural Reserve - 3 min walk
  • Acireale Cathedral - 5 min drive
  • Piazza del Duomo - 5 min drive
  • Piazza San Domenico - 5 min drive
  • Basilica di San Sebastiano - 6 min drive

Getting around

  • Carruba Station - 11 min drive
  • Fontanarossa Airport (CTA) - 55 min drive

Restaurants

  • ‪Condorelli Orazio - ‬4 min drive
  • ‪Très Noir Caffarel - ‬4 min drive
  • ‪Laviko - ‬4 min drive
  • ‪Il Tocco - ‬4 min drive
  • ‪Al Rustico - ‬4 min drive

About this property

Hotel Santa Tecla Palace

Hotel in Acireale with 4 restaurants and a rooftop terrace
Hotel Santa Tecla Palace offers 173 air-conditioned accommodations with minibars and safes. Televisions come with pay movies.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 173 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy local cuisine at La Rada, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
La Rada - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Pontile - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Giardino - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Moresco - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 15 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Rada
  • Il Pontile
  • Il Giardino
  • Il Moresco

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Films for purchase
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 15.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 per person
  • Crib (infant bed) fee: EUR 15.00 per night
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace
Santa Tecla Palace Acireale
Santa Tecla Palace
Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace Hotel Acireale

Hotel Santa Tecla Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 109 out of 247 reviews
Rating 8 - Good. 89 out of 247 reviews
Rating 6 - Okay. 32 out of 247 reviews
Rating 4 - Poor. 7 out of 247 reviews
Rating 2 - Terrible. 10 out of 247 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Meileen

Travelled with family
Liked: Cleanliness, staff & service, amenities
muy buenas atenciones
Stayed 1 night in Aug 2024

8/10 Good

Antti

Travelled with partner
Liked: Staff & service
Nice breakfast with spectacular views. Big swimming pool is complemented by access to the sea. In the weekend the pool gets crowded and loud. Good options for dining within walking disctance
Stayed 7 nights in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Santa Tecla Acireale- Looks nice but is a letdown!
Cons: Not centrally located. No ameneties in the area. Quite a drive from catania....; Expensive; Hidden charges- they charge for everyting including plain water; Basic service and decor. Hotel needs a good upgrade; No access to beach! Pool closes at 1900!; Pros: Good parking area; Free wifi. Definately wouldn't recommend.
Stayed 4 nights in Jul 2024

6/10 Okay

Hayden

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Tidy, afordable, but little to do near the property. No gym, No irons in rooms and limited ammenities.
Stayed 2 nights in Jul 2024

10/10 Excellent

richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I have stayed in for a long time. Very clean and a extremely helpful staff
Stayed 3 nights in Jun 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, room comfort
Good Sea front Hotel
The hotel is sourrunded by a natural reserve. The settings are stunning. The hotel communal areas are beautiful and well cared for. The rooms are somewhat dated but still very good. choose a seaview room if you can. Staff was very friendly. Huge swimming pool. Access to the sea via a gangway, just hidillic. Lot's of fun!
Stayed 4 nights in Aug 2023

8/10 Good

Martina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough hotel, but surrounding area not sonice
Hotel was lovely... pool area was fab with plenty of sunbeds for everyone. Plenty of free car parking. Restaurants were good but they lacked air con as did main hotel areas. Eating outside in 38degrees at night wasnt pleasant.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Do yourself a huge favour and use this hotel for numerous day trip. Then relaxin the ocean front restaurant of an evening. Excellent staff and food
Stayed 3 nights in Jul 2023

8/10 Good

Sebastiano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location by the sea
Stayed 1 night in Jun 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went out of there way for our late arrival, even told the kitchen to stay open so we could dine in the outside restaurant. Property is well maintained, clean and updated. Great place for the price and only 45 minutes to Mt Etna. Wish we could have stayed longer. Only negative was mattress was very hard, I like a firm mattress but not solid.
Stayed 1 night in Jun 2023

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay we always remember. Especially the sea was beautiful and perfect to relax.
Stayed 3 nights in Aug 2022

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with stunning views
We stayed here for two days and had a wonderful time. The views were incredible..the photos online do not do it justice! All personnel were kind and very accommodating. Room was clean and just the right size. Will definitely be booking again the next time we’re in Sicily.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ragnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ragnar
Nice hotel with good atmosphere. Close to Catania and many interesting places. There swimming pool is excellent
Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointing, outdated. Not 4 star.
Disappointing, infested with little bugs flying in the room. Bathroom much to be desired, old and barely any water pressure from the showerhead. We were given a room in the old part of the building in spite of having several rooms available in the renovated wing. Service is certainly not with a smile.
Stayed 2 nights in Jun 2022

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for relax
Amazing location with great swimming pool. Very good breakfast including brioche with granita. Very good room with nice balcony. The only small negative point was a bit thin walls as you can hear the people from the room above is you.
Stayed 1 night in Aug 2020

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very good food in restaurant.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Sandra

Stayed 1 night in Sep 2019

10/10 Excellent

Justyna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The situation of the hotel was excellent. The overall look of the lobby was beautiful. The pool was very clean and the pool attendants were helpful and friendly. Claudio the bellboy was really attentive and courteous. One of the reception staff was rude when challenged about the condition of the rooms. The electrician was incredibly rude. The bathroom in the room we booked had black mould in the bath and we were told that it was the silica. The room also smelled musty. The alarm cord was filthy. We asked the bathroom to be cleaned...but it was not done to the standard we expect of a 4 star hotel. We saw 4 other rooms...one had a bathroom in the same state and two others had no working aircon. When we informed front desk, he told us that he is the one who works in the hotel therefore he is the one who knows and asked us "whether we were the master of the hotel ? We eventually picked up the last available room with a clean bathroom but the paint was peeling of the ceiling. we were told it would be sorted but it was not done.
Stayed 8 nights in Jul 2019

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for relaxation
It’s a nice hotel for relaxation. Weak wifi in our room. Food in the restaurant is great. Bfast was ok.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel for exploring east and south Sicily with a comfortable room, parking facilities and great local restaurants
Stayed 2 nights in Oct 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stoppivet
The hotel was very nice, clean and friendly. The opportunity to swim in the sea, via steps also nice. Take a snorkel for a great experience. So in summary a beautiful place to relax. The area is a bit quiet, but a maybe 5 restaurants in 20 minute walking radius.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Santa Tecla Palace
The hotel has an impressive location with a wonderful outside pool area and access to the sea via stairs falling directly into the sea (overseen by lifeguard). Rooms are a bit tired but perfectly functional considering the time you would spend in them (mini fridge and safe). Free parking and excellent free wifi. The outdoor pool and multiple sun deck areas flows into the multiple restaurants/bars making the most of the sea view. Easy walk into town if you want to try the local restaurants specialising in fresh fish. Reception were happy to let me continue to ise services post checkout and offered to extend my checkout time.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent staff but the Manageress was extremely rude and hostile! The room they originally allocated us was ridiculously small so we upgraded to a suite.......at double the price. She begrudged giving us a small discount due to inconvenience - her attitude was most unfortunate and unprofessional.
Stayed 1 night in May 2018