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TUI SUNEO Kenzi Europa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TUI SUNEO Kenzi Europa

2 outdoor pools, free pool cabanas, pool umbrellas
Bar (on property)
Bar (on property)
Bar (on property)
Aerial view

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • All-inclusive
  • Room service

Explore the area

Map
Boulevard 20 Aout B P 808, Agadir, 80000
  • Agadir Beach
    4 min walk
  • Shems Casino
    7 min walk
  • Saito Kan
    1 min walk
  • Agadir (AGA-Al Massira)
    39 min drive

Room options

View all photos for Standard Double or Twin Room

Premium bedding, minibar, desk, soundproofing

Standard Double or Twin Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Premium bedding, minibar, desk, soundproofing

Standard Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed

Double/Twin (2Ad+1Ch)

  • Sleeps 3

Single Room

  • Sleeps 1

Double/Twin

  • Sleeps 2

Double/Twin With Balcony (2Ad)

  • Sleeps 2

Single With Balcony

  • Sleeps 1

Double/Twin (3Ad)

  • Sleeps 3

Similar properties

Pool

AGADIR BEACH CLUB HOTEL

On private beach
Pool
Hot tub
Breakfast included
3.8 out of 5, Good, (604)
The price is AU$280
for 1 night
includes taxes & fees
5 Jan - 6 Jan
AGADIR BEACH CLUB HOTEL

About the area

Agadir

A stay at TUI SUNEO Kenzi Europa places you in the heart of Agadir, just a 4-minute walk from Agadir Beach and within a 5-minute drive of Agadir Marina. .This beach hotel is 2.3 mi (3.7 km) from Souk El Had and 0.1 mi (0.1 km) from Vallee de Oiseaux.

What's nearby

  • Agadir Beach - 4 min walk
  • Royal Palace - 14 min walk
  • Agadir Fishing Port - 4 min drive
  • Agadir Marina - 4 min drive
  • Souk El Had - 5 min drive

Getting around

  • Al Massira Airport (AGA) - 39 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Wine Wine - ‬8 min walk
  • ‪La Promenade Beach - ‬6 min walk
  • ‪Kenzi Hotel - Mika sushi restaurant - ‬2 min walk
  • ‪English Pub - ‬4 min walk

About this property

TUI SUNEO Kenzi Europa

Elegant beach hotel and 2 outdoor pools
TUI SUNEO Kenzi Europa offers 236 accommodations with minibars and hair dryers. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs with deep soaking bathtubs and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kenzi Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Guests under 18 years old are not allowed in the spa.
Make yourself at home in one of the 236 guestrooms featuring refrigerators and minibars. Rooms have private balconies. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have deep soaking bathtubs and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools or 2 spa tubs, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Valentino, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Agadir? This hotel has 732 square feet (68 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
The Valentino - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine.
Moroccan - Overlooking the garden, this restaurant serves lunch and dinner.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at TUI SUNEO Kenzi Europa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Valentino
  • Moroccan

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 hot tubs
  • Arcade/games room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's books
  • Children's club
  • Children's games
  • Children's pool
  • Free babysitting
  • Free cots/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Pool toys
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Pushchair
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (732 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bath
  • Bidet
  • Deep-soaking bath
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe (surcharge)
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 2.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Europa Kenzi
Kenzi Europa
Kenzi Europa Agadir
Kenzi Europa Hotel
Kenzi Europa Hotel Agadir
Kenzi Europa
TUI SUNEO Kenzi Europa Hotel
TUI SUNEO Kenzi Europa Agadir
TUI SUNEO Kenzi Europa Hotel Agadir

TUI SUNEO Kenzi Europa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 153 out of 554 reviews" "
Rating 8 - Good. 246 out of 554 reviews" "
Rating 6 - Okay. 91 out of 554 reviews" "
Rating 4 - Poor. 46 out of 554 reviews" "
Rating 2 - Terrible. 18 out of 554 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yassine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Idk where to start I came from the united states to spend few days (honey moon) at this property let me tell you the pictures advertised on Expedia are misleading. They advertise 4 stars but I wouldn’t give it a single star. The food was terrible! My wife was vomiting with bad stomach pain the whole night be aware don’t eat there !! Pasta is over cooked the fish is dry the Moroccan tagin have only vegetables no meat ! The salad bar has horrible un-tasty flavors ! And the soup tastes like concrete! ! I worked over 20 years in the hospitality industry in the US and never seen something disgusting like this ! The only ONE thing about this hotel is well located other than that PLEASE DON’T WASTE YOUR MONEY!!!
Stayed 1 night in Jun 2024

8/10 Good

Nassreddine

Stayed 6 nights in Nov 2023

4/10 Poor

Yahya A

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms not as expected
Stayed 1 night in Nov 2023

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible experience! Thank you so much for everyone! So friendly and nice staff! I really liked the events during the week. It’s good for young and old generation in the same time. Had a lovely time.
Stayed 4 nights in Nov 2023

8/10 Good

Bernard

Stayed 6 nights in Oct 2023

6/10 Okay

Jan-Olof

Stayed 7 nights in Oct 2023

8/10 Good

Sinead

Stayed 2 nights in Sep 2023

8/10 Good

Sarah

Stayed 6 nights in Oct 2023

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel i have ever come back to. Excellent location Excellent staff Excellent animation team It felt like a big family Everything was in one place , unlike other hotels where everything is a long walk to get to. Beautiful gardens and walking areas to get away from things My din loved the water slides Once again THANK YOU
Stayed 7 nights in Oct 2023

10/10 Excellent

Abdelwahab

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had major concerns here
I rarely give a poor review but I had some concerns about this property. I stayed for one night. Pros: they were very accommodating for early check in which I appreciated very much. Close to beach. Cons: moldy room (strong odor, tried to keep door open whole time but it was hot), dirty floor (soles of my feet were black), bathroom felt dirty, AC didn’t work, safe was broken. Three different times people walked into my room with their staff key cards without knocking (I have no idea why; one time I was fresh out of the shower). Kicked out of fitness area before closing hour. Gentleman who was greeting at door was very rude, threw my backpack next to ATM when I inquired about luggage storage, gave me attitude when I said I didn’t want breakfast, blocked me from leaving at end accusing me of not paying tax which I had paid earlier at checkout with front desk. I’ve stayed in all sorts of hostels etc. and often overlook little annoyances, but for many reasons I was not comfortable here. In addition this is a very touristy all inclusive French party vibe, so be prepared for noise.
Stayed 1 night in Oct 2023

8/10 Good

Mohammed

Stayed 3 nights in Oct 2023

6/10 Okay

Evie

Liked: Amenities
Disliked: Staff & service
The wifi is really poor, a couple of the waiters had a rude and abrupt attitude towards us, the food had flies around it in the dining room and the food was very samey. The pool area is pretty and the cleaning and reception staff were fairly nice, room was large and was fairly well maintained.

4/10 Poor

Sabah

Stayed 2 nights in Sep 2023

4/10 Poor

Mahmoud

Stayed 2 nights in Sep 2023

6/10 Okay

El

Stayed 1 night in Jun 2023

8/10 Good

Jacques

Stayed 4 nights in Jun 2023

8/10 Good

Helle

Stayed 7 nights in Jun 2023

8/10 Good

Soraya

Stayed 7 nights in Jun 2023

8/10 Good

Ogun

Travelled with family
Liked: Staff & service, property conditions & facilities
It wasnt very clean
Stayed 6 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay Stay Again June 2023
May 2023 - June 2023 We Just stayed 5 days at Kenzi Europa Hotel, Agadir. Wonderful Stay at Great Hotel. Me and my husband just returned from Agadir, we came on Wednesday 31st May and left on Sunday 4th June. Our room was on the 7th floor and the view was amazing from our balcony, we could see the ocean. The hotel is very close to the beach, a few minutes away, you also get to sit in the Hotel roped off section on the beach on loungers. The room was very clean and housekeeping came every day to clean. The Breakfast is amazing in the morning, lots of variety. The Dinner is also very good again lots of variety. We did get charged for drinks at dinner because we were half-board but that was okay. The staff were very friendly and helpful, Muhammed Achraf was very helpful to us. Every time we had a problem or a query the front desk helped us. Hope to go again will family next week.
Stayed 5 nights in May 2023

8/10 Good

Anaïs

Stayed 6 nights in May 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It is nicely located hotel and has really nice breakfasts. That would be it about positives. They have an older staff member that twice tried to cheat us on money, the key to the room worked 50% of times, toilet was very badly washed, dinners were very poor (and meat not good at all, probably old), water in pools - cold. Somehow disappointed.
Stayed 6 nights in May 2023

6/10 Okay

Shanoor

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Average stay
The hotel is okay for what you pay everything is near by. They don’t have a functioning iron or an iron board. Some of the staff are rude and say stuff to fob you off. The slightly big guy in the blue jacket was rude cos I said we paid this much money for rooms and you don’t have a working iron bow was I meant to wear my clothes which weee creased. Mainly that employee who was rude maybe is the manager.
Stayed 7 nights in May 2023

6/10 Okay

Kenneth

Stayed 7 nights in Apr 2023