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Elounda Bay Palace, a Member of the Leading Hotels of the World

5.0 star property
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Photo gallery for Elounda Bay Palace, a Member of the Leading Hotels of the World

Exterior
Bathroom
Room
View from room
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Parking included

Explore the area

Map
Elounda, Agios Nikolaos, Crete Island, 72053
  • Alykes of Elounda
    ‪7 min walk‬
  • Hiona Beach
    ‪10 min walk‬
  • Elounda Windmills
    ‪16 min walk‬
  • Sitia (JSH)
    ‪84 min drive‬

Room options

View all photos for Classic Room, Mountain View

Classic Room, Mountain View

Classic Room, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, Garden View (Open Plan)

Family Suite, Garden View (Open Plan)

Family Suite, Garden View (Open Plan)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Sea View

Deluxe Suite, Sea View

Deluxe Suite, Sea View

  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Mediterranean Villa Front Sea View Private Pool

Mediterranean Villa Front Sea View Private Pool

Mediterranean Villa Front Sea View Private Pool

  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Bungalow Front Sea View sharing a pool

Superior Bungalow Front Sea View sharing a pool

Superior Bungalow Front Sea View sharing a pool

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Bungalow, Partial Sea View

Superior Bungalow, Partial Sea View

Superior Bungalow, Partial Sea View

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms, Garden View

Family Room, 2 Bedrooms, Garden View

Family Room, 2 Bedrooms, Garden View

  • 55 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Luxury Suite Sea View with shared Pool

Luxury Suite Sea View with shared Pool

Luxury Suite Sea View with shared Pool

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View

Classic Room, Sea View

  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, Partial Sea View

Classic Room, Partial Sea View

Classic Room, Partial Sea View

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Bungalow, Sea View

Deluxe Bungalow, Sea View

Deluxe Bungalow, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

View from room

Elounda Infinity Exclusive Resort & Spa - Adults Only

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (52)
The price is AU$540
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Elounda Infinity Exclusive Resort & Spa - Adults Only

About the area

Agios Nikolaos

When you stay at Elounda Bay Palace, a Member of the Leading Hotels of the World in Agios Nikolaos, you'll be by the ocean, within a 10-minute walk of Alykes of Elounda and Hiona Beach. .This beach hotel is 0.8 mi (1.3 km) from Elounda Windmills and 0.9 mi (1.4 km) from Christian Basilica Poros Elounda.

What's nearby

  • Alykes of Elounda - 7 min walk
  • Hiona Beach - 10 min walk
  • Elounda Windmills - 16 min walk
  • Plaka Beach - 15 min drive
  • Spinalonga - 18 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 54 min drive

Restaurants

  • ‪Nikos Fish Tavern - ‬20 min walk
  • ‪Leonidas Taverna - ‬20 min walk
  • ‪Jungle Bar Elounda - ‬9 min walk
  • ‪Ergospasio - ‬13 min walk
  • ‪Lotus Eaters - ‬14 min walk

About this property

Elounda Bay Palace, a Member of the Leading Hotels of the World

Luxury hotel on the beach, with indoor pool
Elounda Bay Palace, a Member of the Leading Hotels of the World offers 262 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach and a health club are featured at the hotel. An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chenot SPA has couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Make yourself at home in one of the 262 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an indoor pool. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Greek cuisine at Thalassa Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Thalassa Restaurant - This beachfront seafood restaurant specializes in Greek cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Ariadne Taverna - This beachfront restaurant specializes in Greek cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Aretoussa main Restaurant - Overlooking the ocean and garden, this restaurant specializes in Greek cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Blue Lagoon Restaurant - This beachfront fine-dining restaurant specializes in Peruvian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Argonaut Restaurant - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Thalassa Restaurant
  • Ariadne Taverna
  • Aretoussa main Restaurant
  • Blue Lagoon Restaurant
  • Argonaut Restaurant

Things to do

  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Tennis
  • Waterskiing
  • Yoga classes

Family friendly

  • Arcade/games room
  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to April 11:
  • Bar/Lounge
  • Beach
  • Business center
  • Children's club
  • Dining venue(s)
  • Fitness facilities
  • Golf course
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa

Property is also known as

Elounda Bay Palace Hotel
Elounda Bay Palace a Member of the Leading Hotels of the World

Elounda Bay Palace, a Member of the Leading Hotels of the World Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 247 reviews
Rating 8 - Good. 65 out of 247 reviews
Rating 6 - Okay. 14 out of 247 reviews
Rating 4 - Poor. 15 out of 247 reviews
Rating 2 - Terrible. 4 out of 247 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 7 nights in Oct 2024

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, fabulous friendly and attentive staff, brilliant amenities. Can’t fault it.
Stayed 4 nights in Oct 2024

8/10 Good

Chaya

Travelled with group
Liked: Cleanliness, staff & service
The staff was very friendly and professional. The area around was beautiful. We had a pool which we shared with only one unit and an amazing view! Unfortunately, the room was quite outdated, and some things didn’t work the best. When we requested anything, it took a very unusual long time to get it or we would need to ask again after an hour or two. The food was great! We thoroughly enjoyed the buffet breakfast and dinner.
Stayed 2 nights in Sep 2024

10/10 Excellent

David, Sarre Kent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay We come every year Perfect
Stayed 8 nights in Sep 2024

8/10 Good

Philip Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and beach area. Very clean and spacious inside. Breakfast was nice but didn't enjoy the evening buffet which comes with the booking if you want it or not. Drinks and restaurant food in the hotel very expensive. However there are plenty of restaurants and shops nearby if you don't like an evening buffet or expensive drinks or meals.
Stayed 14 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elounda Bay Palace
The resort is truly five star and my stay included half board and was quite good. My ocean view suite was spacious and well appointed and maintained. The private sand beaches are quite nice there are four of them. The resort is very large with plenty of dining options which they provide a 30 euro discount. Had dinner at the Peruvian/Japenese restaurant and it was great. The service was very excellent overall, friendly, welcoming and accommodating. The lobby is dated and would truly benefit from a contemporary refresh, first impressions are important. There are very nice water sport offerings for an extra charge but reasonable. The gym is very nice there are a few, and you have quite a few pools to chose from. The location is paradise with sweeping views of the see and mountains. Upgrading your room is well worth it. Highly recommend for a relaxing time in Eastern Crete. A taxi into town Agios Nikolaus is 15 euros and 15 minutes. The town is very charming with plenty to do, shopping, dinning and bars.
Stayed 5 nights in Sep 2024

10/10 Excellent

Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, first class service. Good food (excellent buffet). Everything well thought out. We really enjoyed our stay and we would be happy to go back.
Stayed 7 nights in Jul 2024

8/10 Good

Giacomo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty resort, with very beautiful private beach/pools/bars on the water and nice restarants, in a quiet and secluded yet very well connected spot next to the cute towns of Agios Nikolaos and Elounda. Good food options for breakfast and dinner (did half board). My only negative comment is that, being a luxury 5 star hotel, they need to offer complimentary water to their guests, considering how hot is the weather. Also, I found the way they hid minibar menu pricing quite malicious, it was literally hidden in a different drawer than the minibar and found it by chance (in other luxury resorts I’ve been, it’s always been free). Besides, water was so overpriced and well above the price capped by the Greek government (maybe they think tourists don’t know?!). Again, this is minor, but got annoyed, as I felt deceived.
Stayed 4 nights in Jul 2024

4/10 Poor

Peter

Travelled with family
Disliked: Property conditions & facilities
Dated and shabby property. Needs update in rooms and common spaces. Food was just ok or average. Coffee not very good. Beach water had garbage washing up. Our room was complimentary updated when we arrived and some of the staff were very kind.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
It was a fantastic three day stay over the Easter period.
Stayed 3 nights in May 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful place with a nice private beach. Great for relaxing
Stayed 8 nights in Oct 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kateryna, Staten island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Amazing grounds, food, beach. Staff.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kostas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very pretty hotel. It is run professionally. It is in a great location with a very picturesque private beach. Drinks and food is pricey for Greece. The personnel were very friendly. Rooms are getting a bit old but everything was clean and in working order. I wholeheartedly recommend this hotel to anyone considering to stay in this part of Crete.
Stayed 5 nights in Aug 2023

10/10 Excellent

Fungai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful sraff who made me feels so at home.
Stayed 5 nights in Aug 2023

10/10 Excellent

Alex

Stayed 3 nights in Aug 2023

6/10 Okay

Ahmad

Liked: Cleanliness, staff & service
The hotel doesn’t match with the value of the money paid for it, the rooms are very small.
Stayed 3 nights in Jul 2023

8/10 Good

Milena

Travelled with family
Liked: Cleanliness, amenities
This hotel does not meet standards for 5* hotel. Nature, beach, sea are wonderful. Hotel itself is old and has not been invested in it or renovated. We had to change room 4 times in 5 days. Staff at reception was really bad and unfriendly with exception of Yannis and Maria who were both very nice and professional. First staff at reception gave us a room with 15C inside and told us that room temperature can not be adjusted. We paid for a room for 3 people. This first room she gave us was extremely small. I asked to give as a room where we could adjust room temperature and she was not honest and told us that they dont have it( not true later we found).I would say it was eco room not a standard one. We were freezing there and requested to change a room and then they gave is a room where it was 30C and told us itwas sunny room. It was very disappointing. It is a shame that management does not invest at all in this hotel because nature and hotel are wonderful. Not having functioning AC is simply not acceptable for 5* hotel. Even third room which was the best we had experience that chair broke on balcony and bathroom door was not working so we had to use another room for one night. Food was amazing. Staff in main restaurant was wonderful. It was very clean. Cleaning lady was coming twice and cleaning. I would say that part was exceptional. I loved nature, food, location. But management and reception staff with exception of 2 people I mentioned before was really disappontimg.
Stayed 9 nights in Jul 2023

10/10 Excellent

Sadie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very responsive. Great food. Very beautiful.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with an amazing and quiet beach. Perfect setting and the breakfast buffet was excellent.
Stayed 2 nights in Jun 2023

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience - We Will Be Back!
Excellent service, friendly staff, great location right on the beach with incredible views and a wonderful spa.
Stayed 6 nights in Sep 2022

10/10 Excellent

John

Stayed 5 nights in Sep 2022

4/10 Poor

Constantinos

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2022

6/10 Okay

Moran

Stayed 4 nights in Aug 2022

8/10 Good

Dominique

Stayed 4 nights in Aug 2022