we had booked 3 night at this hotel , when we arrived 2 oclock we were told our room was,nt ready and that we would have to move to a different room the next day , we wer,nt happy about it but when we finaly got to the room it was good , a big room with sofa bed and seperate bedroom , well equipt kitchen . we left our bag,s packed the next morn and went off for the day , when we gotback we were given a key to new room , it was terrible very small with no kitchen or even a kettle , the shower was so small you could only use it sideways , we were very dissapointed , and complained , the staff were not at all helpful and said there was nothing they could do as we were only a couple and douple rooms don,t have kitchens only family rooms ,,i find this very strange as couples liketo make a cuppa when they want as well as families , we got fed up of arguing as we were getting no where so,put up with it , we have always gone self catering but thought this year we would have a treat in a good hotel , well if thats what you get i won,t bother again .