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pentahotel Kassel

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December 2024
January 2025

Photo gallery for pentahotel Kassel

Lobby
Exterior
Bar (on property)
penta Plus Room
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Bertha-von-Suttner Strasse 15, Kassel, HE, 34131
  • Wilhelmshoehe Park
    14 min walk
  • Kassel Congress Center
    18 min walk
  • Schloss Wilhelmshoehe
    4 min drive
  • Kassel (KSF-Calden)
    27 min drive

Room options

View all photos for penta Single Room

penta Single Room

penta Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for penta Standard Room

penta Standard Room

penta Standard Room

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for penta Plus Room

penta Plus Room

penta Plus Room

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

Similar properties

Exterior

IntercityHotel Kassel

Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very good, (512)
The price is AU$119
for 1 night
includes taxes & fees
7 Jan - 8 Jan
IntercityHotel Kassel

About the area

Kassel

A stay at pentahotel Kassel places you in the heart of Kassel, within a 5-minute drive of Wilhelmshoehe Park and Neue Galerie. .This family-friendly hotel is 2 mi (3.1 km) from Loewenburg Castle and 2 mi (3.1 km) from Weissensteinflügel.

What's nearby

  • Wilhelmshoehe Park - 14 min walk
  • Kassel Congress Center - 18 min walk
  • Schloss Wilhelmshoehe - 4 min drive
  • Loewenburg Castle - 5 min drive
  • Karlsaue Park - 6 min drive

Getting around

  • Kassel-Wilhelmshöhe Station - 3 min walk
  • Wintershall Tram Stop - 16 min walk
  • Kassel (KSF-Calden) - 27 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Brauhaus zum Rammelsberg - ‬12 min walk
  • ‪Peking - ‬5 min walk

About this property

pentahotel Kassel

Family-friendly Kassel hotel in Bad Wilhelmshoehe with a fitness center
Pentahotel Kassel offers 137 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desks. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 137 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include a banquet hall, a vending machine, and bike parking.
Grab a bite to eat at pentalounge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary manager's reception is offered each day.
Pentalounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pentalounge - Onsite bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 164 ft (EUR 15 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 23 for adults and EUR 11.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Pentalounge
  • Pentalounge

Things to do

  • Bike parking
  • Billiards/pool table
  • Fitness centre
  • Table football

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 98
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11.5 for children
  • Nearby parking fee: EUR 15 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

pentahotel Hotel Kassel
pentahotel Kassel
Kassel Penta Hotel
pentahotel Kassel Hotel
pentahotel Hotel
pentahotel Kassel Hotel
pentahotel Kassel Kassel
pentahotel Kassel Hotel Kassel

pentahotel Kassel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 158 out of 638 reviews" "
Rating 8 - Good. 297 out of 638 reviews" "
Rating 6 - Okay. 117 out of 638 reviews" "
Rating 4 - Poor. 52 out of 638 reviews" "
Rating 2 - Terrible. 14 out of 638 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hui-i

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay. The staff were all very friendly, proactive and really helpful. We were surprised because this is absolutely beyond the normal German hotel standards 😙 The breakfast was excellent! Only thing we didn’t like so much was the room didn’t have A/C or fan and the room was really warm when we were there. We needed to shut the window in the middle of the night because of a thunderstorm and was bathing in our own sweat in the morning. So if we would re-visit this area again in summer, this hotel probably wouldn’t be our first choice. But all other details and services were really good!👍
Stayed 1 night in Jun 2024

10/10 Excellent

George

Stayed 1 night in Jun 2024

8/10 Good

Edward

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

William

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, breakfast was excellent, parking was a bit difficult.
Stayed 1 night in Aug 2023

4/10 Poor

Kar Man

Disliked: Cleanliness, amenities, property conditions & facilities
the ONLY good thing about the hotel is its proximity to the train station, literally just a 5-min walk. but that's all. the hotel room lacks air con, which made it a bit stuffy. there was no water kettle nor drinking water provided. the linen used were quite old, as you can feel and see the holes on the bed sheet and pillow covers. at the price of EUR 100 a night? definitely not worth the price. i would at most pay EUR 50. for sure I won't be back.
Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and welcoming.
Stylish hotel with great staff and lovely lobby/bar area. Good size, spotlessly clean room. Underground parking convenient and secure. Great breakfast enjoyed on the sunny terrace. Will definitely return. Thank you.
Stayed 1 night in Jun 2022

4/10 Poor

Kevin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Rather shabby
In addition to the lack of AC (not surprising outside of major cities in Germany but still dismaying and disappointing on one of the hottest days of the year) I was greeted by dirty carpets and a cockroach on the bed upon arrival.
Stayed 2 nights in Jun 2022

8/10 Good

Hesti

Stayed 1 night in Jul 2021

10/10 Excellent

Maarten, Amsterdam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Nice and helpful staff. Kids-friendly
Stayed 1 night in Jul 2020

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stay was very good. Hotel was clean and staff spoke fairly good English. Doesn’t have parking but it is relatively easy to find.
Stayed 1 night in Feb 2020

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Would stay there again Great breakfast. Friendly staff
Stayed 2 nights in May 2019

6/10 Okay

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This was a last minute booking so the price was much higher - the reception area is part of the bar and the staff were not very helpful or friendly. There was always a queue as well and parking underground was very pricey. Rooms a bit dated and dark. Good location
Stayed 2 nights in May 2019

10/10 Excellent

SN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Near the intercity train station
Stayed 4 nights in Apr 2019

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Very nice
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy. Clean. Close to Train
Traveling for a film. Very accommodating to our requests traveling with lots of gear
Stayed 1 night in Jan 2019

4/10 Poor

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
ok, but improvements needed
A bit of a rollercoaster stay. Firstly, when I arrived I was told that I hadn't paid, but I had - on hotels.com. They took my card details and wrote them down on a piece of paper. Isn't that illegal due to GDPR?! Secondly, I went to my room, but I was actually given a key to a room with two people in it! Only to be laid on the bed sleeping! I also booked a city view room but I was facing directly at what can only be described as a block of flats. The bed was a little uncomfortable and I could constantly hear people walking up and down the corridor above. The bar area, food and service overall was good. The wifi is slow. I would say a little overpriced but the location is great - right by the train station.
Stayed 2 nights in Nov 2018

8/10 Good

Nate, Kaiserslautern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, respectful staff and a nice breakfast. I would stay there again.
Stayed 1 night in Nov 2018

8/10 Good

Hugh, High Peak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located Kassel stn, nice hotel, good value.
I stayed 2 nights on a business trip to Kassel. I did breakfast both days but didn't stay for evening meal. Quick and efficient check-in. Comfortable room, nice to have a large bottle of water in the room. Good breakfast, got a little busy on the second day. Quick check-out. Grteat value via Hotels.com Recommended.
Stayed 2 nights in Sep 2018

8/10 Good

Jens-Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sleep
We came late and left late. Daughter was terribly tired and went directly to a couch in the foyer; receptionist smiled without being angry: Nice. Room is spacious and clean; breakfast too expensive for me. Didn't find any air conditioning; perhaps I was too tired. Location is great to visit Kassel Wilhelmshöhe. To get to downtown choose line 1,3 or 4, and within less then 15 minutes you in the city.
Stayed 1 night in Aug 2018

6/10 Okay

Andreas

Liked: Cleanliness
Stayed 1 night in Aug 2018

2/10 Terrible

Hani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After staying at a previous Penta Hotel, it was great to stay at another one in the chain, with the same funky vibe and great downstairs reception/bar/restaurant. The one in Kassel is right next to the train station and just a walk or short tram ride from the beautiful Bergpark. Despite seeming very quiet on arrival, it must have been quite busy, as we couldn't check in early and there were no tables available for dinner without a reservation (just the couches). I must also give a special shoutout for the bed - so huge and comfortable!
Stayed 2 nights in Nov 2017

4/10 Poor

Peter, Sydney, Australia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Find an alternative
This hotel was one of the most expensive and worst hotels during my stay in Germany. The room has no fridge, aircon or things like coffee and tea making facilities. It was during Documenta, so things were rather full in the area. When I tried to check in I was told by the reception staff that I needed to pay for the room as there was no record of me paying through Wotif. After telling them I had already paid they didn't believe me and couldn't find my payment. The male staff member then kept trying to serve people behind me. They charged my credit card again, and after complaining, they then worked out that I had in fact paid already. I then had a large amount of money taken from my card and it took over one month for these funds to be available again. It's an average hotel with very average rooms. If that's what you're after then you will be happy here.
Stayed 2 nights in Aug 2017