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Hacienda El Carmen Hotel & Spa

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda El Carmen Hotel & Spa

Winery
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Courtyard
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Ramon Diaz Ordaz No.2-1, Ahualulco de Mercado, JAL, 46750
  • Teuchitlan Arches
    13 min drive
  • Teuchitlan Square
    13 min drive
  • Teuchitlan Plaza
    14 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 King Bed

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The price is AU$189
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includes taxes & fees
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About the area

El Carmen

When you stay at Hacienda El Carmen Hotel & Spa in Ahualulco de Mercado, you'll be 7.2 mi (11.6 km) from Guachicmontones Interpretive Center. .This family-friendly hotel is 5.4 mi (8.7 km) from Riviera Maya Golf Club and 6.2 mi (10 km) from Teuchitlan Arches.

What's nearby

  • Riviera Maya Golf Club - 12 min drive - 8.7 km
  • Teuchitlan Square - 13 min drive - 10.1 km
  • Teuchitlan Plaza - 14 min drive - 10.1 km
  • Guachimontones Archaelogical Site - 16 min drive - 11.6 km
  • Guachicmontones Interpretive Center - 16 min drive - 11.6 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 78 min drive

Restaurants

  • ‪Soky Ahualulco - ‬11 min drive
  • ‪La Choza Mayahuel - ‬12 min drive
  • ‪Restaurant Monte Carlo - ‬11 min drive
  • ‪Tacos de Borrego y Lechon - ‬10 min drive
  • ‪Carnitas el Michoacano Ahl - ‬10 min drive

About this property

Hacienda El Carmen Hotel & Spa

Family-friendly hotel with a full-service spa and free valet parking
Hacienda El Carmen Hotel & Spa offers 27 accommodations with safes and complimentary bottled water. This Ahualulco de Mercado hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
For lunch or dinner, stop by Don Bocho, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 11:00 AM.
Don Bocho - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Return airport shuttle (surcharge) from 6:00 AM to 8:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8 AM–11:00 AM: MXN 310 for adults and MXN 310 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Don Bocho

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 310 for children
  • Airport shuttle fee: MXN 4500 per vehicle (roundtrip, maximum occupancy 10)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hacienda El Carmen
Hacienda El Carmen Resort
Hacienda El Carmen Hotel
Hacienda El Carmen Hotel And Spa
Hacienda El Carmen Hotel El Carmen
Hacienda El Carmen Hotel & Spa Mexico - Jalisco
Hacienda El Carmen Hotel Ahualulco de Mercado
Hacienda El Carmen Ahualulco de Mercado
Hacienda El Carmen Resort Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen & Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen Hotel & Spa Hotel
Hacienda El Carmen Hotel & Spa Ahualulco de Mercado
Hacienda El Carmen Hotel & Spa Hotel Ahualulco de Mercado

Hacienda El Carmen Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 238 out of 305 reviews" "
Rating 8 - Good. 50 out of 305 reviews" "
Rating 6 - Okay. 13 out of 305 reviews" "
Rating 4 - Poor. 2 out of 305 reviews" "
Rating 2 - Terrible. 2 out of 305 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angelica, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I was in a movie, this property was awesome!
Stayed 2 nights in Jul 2024

6/10 Okay

Citlalli

Travelled with family
Liked: Amenities, property conditions & facilities
No les gustó que reservé en Expedia (mejor precio) y me cobraron extra a mi hija de 3 años,
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda el Carmen was the most beautiful experience I've had in any of my travels. Absolutely breathtaking!!!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Saul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful, the food was great, and the staff was amazing.
Stayed 2 nights in Aug 2023

10/10 Excellent

MA MARTHA

Stayed 1 night in Sep 2023

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place to stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to visit. The hacienda is beautiful. Staff is awesome.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Del Carmen is an amazing treasure. The property takes you back 500yrs. As soon as you enter, one feels the history. The owner Monica Baez is 5th generation owner and has done an amazing job restoring it while keeping the culture and history intact. The spa and its services are remarkable. The ancient building has been turned into a 5star experience. Keep in mind that the Hacienda is over 500 yrs and in the middle of working ranches, so you will occasionally smell unpleasant scents but nothing that made our stay unpleasant. We will definitely be back.
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very beautiful old Hacienda with pleasant gardens and well kept grounds. They have a great spa with very relaxing atmosphere. We have stayed here several times and always enjoy ourselves.
Stayed 1 night in Jun 2023

10/10 Excellent

Keyla, San antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was unbelievable breathtaking place! The pictures si no justice.
Stayed 4 nights in May 2023

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent all around
Stayed 1 night in Apr 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. The property is family friendly, however there is a complete wing of the hacienda that is adults only, which is not specified when booking through Expedia. The adult-only area is much more luxurious than the family-friendly rooms.
Stayed 2 nights in Apr 2023

8/10 Good

Lizbeth

Stayed 2 nights in Apr 2023

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2023

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the Hacienda. Both times have been wonderful. The grounds are impeccable. The food has always been above standard. And the spa can’t be beat. Already planning our next visit
Stayed 3 nights in Mar 2023

10/10 Excellent

Marcelina, Los Angeles

Stayed 3 nights in Feb 2023

8/10 Good

Nataly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful place
Stayed 1 night in Sep 2022

10/10 Excellent

Ismael

Stayed 1 night in Aug 2022

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was very friendly.
Stayed 2 nights in Jul 2022

10/10 Excellent

Hector

Stayed 1 night in May 2022

10/10 Excellent

Liliana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings were awesome. The vegetation and birds chirping are very relaxing. The shower drain got clogged while we used it.
Stayed 1 night in Apr 2022

6/10 Okay

miguel, portland

Liked: Staff & service, amenities, property conditions & facilities
quality of food was poor , Stayed here a year ago and was much better, Only had breakfast there one day during our stay. they need to improve their food quality.
Stayed 3 nights in Apr 2022