4/10 Poor
Marshall H.
12 Jan 2023
Disliked: Cleanliness
Nice property but no hot water
We originally booked a regular suite. A day before check-in our host said there was a cancelation and we were upgraded to a one bedroom with full kitchen .
Despite having to climb about 50 steps the unit was nice..a bit odd but generally nice. Until the next morning when we had no hot water and we needed ice cold showers.
I later located an old tiny water heater that had been shut off. I informed the host who originally apologized then told us in no uncertain terms to never use hot water and shower in another unit on a different level that wasn't available until 1.30 .
Our host said he shouldn't have moved us to his "best" unit. We the noticed our original suite was open I looked in and it was old tired and the bathroom was torn up. There was no cancelation just another unit was damaged and required untold repair.
After our experience with hot water..the primitive tiny heater and the sorry condition of our original unit I cannot recommend. There's lots of accommodation in Ajijic and most of it is much less expensive
Marshall H.
Stayed 3 nights in Jan 2023