2/10 Terrible
Marquita
Travelled with family
27 Nov 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
The Absolute Worst!!!!
Tom was not cleaned at all prior to my checking in…there was dog hair on the bed to a point where I took them down and asked for new bedding…dog hair on the floor to a point where my son had it all on his socks from walking around the room…The tub was not cleaned…I had to ask for a broom to clean, blood on toilet to a point where I had to ask for cleaning solution to clean it and the tv was inoperable to a point where I had to have the staff come in the room to manually correct the issue. The worst stay I’ve had!!!! They should have never been ok with me asking for all the cleaning supplies I inquired about…they charge extra for your animal to stay each day and I’m certain that’s because of the cleaning procedure but they take no protocol on a pepper cleaning procedure when an animal has been in the room… And I’ve been here before to a point where I’ve been there when it was comfortable to be there, but now it’s terrible!!! And they literally have posted notes that seem old as hell talking about remodeling…it does not look like it has been remodeled anywhere…I’m serious.. the hallways stink like trash, tobacco, and feet…the windows are dirty and the kitchens would appeal much more of they keep them clean. I’d they don’t keep it clean they’ll be “remodeling” amazing shortly




Marquita
Stayed 2 nights in Nov 2024