See all properties
Save

Al Ain Rotana

5.0 star property

Photo gallery for Al Ain Rotana

Front of property - evening/night
View from room
Reception
Minibar, in-room safe, desk, laptop workspace
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Housekeeping
  • Parking included
  • Spa

Explore the area

Map
Sheikh Zayed Road, Al Ain, 1210
  • Al Jahili Park
    ‪4 min walk‬
  • Al Jahili Fort
    ‪8 min walk‬
  • United Arab Emirates University
    ‪3 min drive‬
  • Al Ain (AAN)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Pool View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Pool View

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Balcony (Guest)

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Guest)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Pool View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Balcony, Pool View

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Chalet, 1 Bedroom (Private Parking)

Minibar, in-room safe, desk, laptop workspace

Chalet, 1 Bedroom (Private Parking)

  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Living area

Suite, 1 Bedroom, Kitchen

  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms (Duplex with Private Parking)

Private kitchen

Villa, 2 Bedrooms (Duplex with Private Parking)

  • 140 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Chalet, 2 Bedrooms (Private Parking)

Private kitchen

Chalet, 2 Bedrooms (Private Parking)

  • 120 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, Pool View (New Wing)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Pool View (New Wing)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious)

  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, City View (Guest - New Wing)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, City View (Guest - New Wing)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View (New Wing)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Pool View (New Wing)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, City View (Guest - New Wing)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, City View (Guest - New Wing)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Radisson Blu Hotel & Resort, Al Ain

  • Pool
  • Hot tub
  • Spa
  • Kids pool
3.9 out of 5, Good, (303)
The price is AU$130
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Radisson Blu Hotel & Resort, Al Ain

About the area

Al Ain

With a stay at Al Ain Rotana, you'll be centrally located in Al Ain, a 4-minute walk from Al Jahili Park and a 4-minute drive from Al Ain National Museum. .This family-friendly hotel is 2.2 mi (3.6 km) from Al Ain Oasis Park and 2.4 mi (3.8 km) from Qasr al Muwaiji.

What's nearby

  • Al Jahili Park - 4 min walk
  • United Arab Emirates University - 3 min drive
  • Al Ain Mall - 4 min drive
  • Al Ain Oasis Park - 4 min drive
  • Al Ain Zoo - 9 min drive

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 87 min drive

Restaurants

  • ‪Hussam Cafeteria - ‬15 min walk
  • ‪Bait Al Mandi - ‬6 min walk
  • ‪Ayla Hotel - ‬17 min walk
  • ‪مطعم اليحر الحديث - ‬15 min walk
  • ‪مطعم ولائم الخليج - ‬14 min walk

About this property

Al Ain Rotana

Luxury hotel with 3 restaurants and 2 outdoor pools
Al Ain Rotana offers 242 accommodations with minibars and laptop-compatible safes. This Al Ain hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 242 guestrooms featuring minibars. Complimentary wired and wireless internet access is available. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Zest Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Zest Restaurant - This restaurant specializes in international cuisine and serves dinner only.
Trader Vics - This restaurant specializes in Asian cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
Min Zaman - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast and lunch. Open 24 hours. Open select days.
Aquarius Pool Bar - This bar is located by the pool. Happy hour is offered. Open daily.
Moodz - Onsite bar. Happy hour is offered. Open select days.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Arabic, English, Filipino, French, German, Hindi, Indonesian, Irish, Romanian, Russian, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 127 for adults and AED 64 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Zest Restaurant
  • Trader Vics
  • Min Zaman
  • Aquarius Pool Bar
  • Moodz

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Lifeguards on-site
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa services
  • A hot tub
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massages
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport or valid UAE national ID (if applicable) at check-in. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 127 for adults and AED 64 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision

Property is also known as

Al Ain Rotana Al Ain
Rotana Hotel Al Ain Al Ain
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Al Ain Rotana Hotel
Al Ain Rotana
Al Ain Rotana Hotel
Al Ain Rotana Al Ain
Al Ain Rotana Hotel Al Ain

Al Ain Rotana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 153 out of 262 reviews
Rating 8 - Good. 58 out of 262 reviews
Rating 6 - Okay. 22 out of 262 reviews
Rating 4 - Poor. 18 out of 262 reviews
Rating 2 - Terrible. 11 out of 262 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with family
Stayed 1 night in Dec 2024

2/10 Terrible

Dolly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Robins

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Wael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to AlAin
The hotel is well positioned in the city, great staff and service and has good breakfast and dinner options. The pool was great for the kids although it got busy over the weekend. Apart from the pool there wasnt much else for the kids to do.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cedric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Magali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is good as walking distance from the Fort. Restaurant staff were very nice. Room service however was slow and beds were very hard
Stayed 1 night in Oct 2024

10/10 Excellent

nicolaas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience Staff fantastic
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay for the second time is the best choice for family
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing, a long with great service, staring from the entrance/ valet Luis helped us, then Jessie did great job at the reception along with great service support from the IT and the reception to solve a small issue I had at my room, then great breakfast with a lot of varieties and Yousef there was very polite and supportive, near the pool the people were very supportive specially the life guard Anaas and the team. The room that I booked is huge and I recommend you to book on first floor -new wing- it perfectly fitted my family including 2 of my kids and has huge balcony facing the pool, In general I would do it again for sure and this my 3rd time at this hotel, I could notice the level of changes and the great service level, thanks again 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Yousef

Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Moses, Silicon Oasis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Hotel is very nice and clean. Entire family had a great time
Stayed 1 night in May 2024

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very excellent
It was amazing staying and so romantic place with high service.
Stayed 1 night in May 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Apr 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with family and small children
I would like to share my experience and notice that Mr Nader helped me with providing amazing room for my family. Service is 5 stars and pool and restaurant are mostly recommended.
Stayed 1 night in Apr 2024

2/10 Terrible

Madiha

Not very good
Stayed 1 night in Apr 2024

4/10 Poor

anna maria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Rommella

Stayed 4 nights in Mar 2024

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Unpleasant
I booked on Hotels.com a king size bed pool view on the new wing, Where do I start .. I was given a twin room instead with a view of a pool under renovation, the balcony has no visual barrier to the rooms both to my right and left, if you look left or right you see your neighbors hence zero privacy. The bed mattress was quite stiff but the pillows were great, location is very good with plenty of parking. Don’t expect a “Rotana” experience.
Stayed 1 night in Feb 2024

2/10 Terrible

Eldar

Disliked: Staff & service, room comfort
Nice building, terrible service
I was really disappointed in the level of service we received during our stay in the hotel. The room was not properly prepared for 2 guest, even though that's what the booking said. Half of items in the room were missing for the 2nd person, like bathrobe, slippers, etc. When we brought this to the attention of the staff over the phone, we were promised the problem will be resolved shortly. After 10 minute silence, we called again and got another portion of promises. And then the same happened again. And again. Overall we made 4 calls in the span of an hour. We have wasted all this time waiting for someone to come, which is a lot considering this was a weekend trip for us. We have brought up this issue during the checkout, to which we got a response which I can only summarise as "Ah, so sorry that happened to you". It didn't happen to us. You did this. Talking to guests in passive voice does not make the situation better. It is baffling to me that this is supposed to be a 5 star hotel service. I would your hotels at all cost.
Stayed 1 night in Feb 2024

2/10 Terrible

Madiha Fathi Ibrahim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The site manipulated my booking date,took my moneyandrefusetocorrectthedateandrefundIdidnotstayinthehotelmyverypoorratingsreflectsmyfrustrationfromHotelcom
The site manipulated my booking date,took my moneyandrefusetocorrectthedateandrefundIdidnotstayinthehotelmyverypoorratingsreflectsmyfrustrationfromHotelcom
Stayed 1 night in Feb 2024

10/10 Excellent

Reem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024