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Club Sun Heaven - All Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Sun Heaven - All Inclusive

Private beach nearby, sun-loungers, beach umbrellas, beach towels
Premium bedding, minibar, desk, soundproofing
Lobby
Public bath
Beach bar

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Spa
  • Breakfast included
  • Room service

Explore the area

Map
Payallar Mah D-400 Cd No 22, Alanya, Antalya, 7475
  • Konakli Mosque
    3 min drive
  • Konakli Clock Tower Square
    4 min drive
  • Sarapsa Hani Fortress
    6 min drive

Room options

View all photos for Standard Room

Shower, free toiletries, hair dryer, slippers

Standard Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Family Room

Shower, free toiletries, hair dryer, slippers

Family Room

  • 60 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

About the area

Alanya

With a stay at Club Sun Heaven - All Inclusive in Alanya, you'll be by the sea, within a 15-minute drive of Kleopatra Beach and Konakli Mosque. .This family-friendly property is 2 mi (3.3 km) from Konakli Clock Tower Square and 3.1 mi (5 km) from Sealanya.

What's nearby

  • Konakli Mosque - 3 min drive
  • Konakli Clock Tower Square - 4 min drive
  • Sealanya - 4 min drive
  • Alayna Marina - 11 min drive
  • Alanya Aquapark - 12 min drive

Getting around

  • Antalya Intl. Airport (AYT) - 102 min drive

Restaurants

  • ‪Yemen Kahvesi - ‬19 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Cafe Pastavilla - ‬18 min walk
  • ‪Lider Paça Konaklı - ‬20 min walk
  • ‪Smiley's Cafe Bar - ‬18 min walk

About this property

Club Sun Heaven - All Inclusive

Luxury property with 3 outdoor pools and a full-service spa
Club Sun Heaven - All Inclusive offers 358 accommodations with minibars and complimentary bottled water. Rooms open to balconies. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Alanya property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

HAMAM SAUNA ÜCRETLİ has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 358 guestrooms featuring minibars and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with twin sofa beds. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite for lunch or dinner at the property's restaurant, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Club Sun Heaven - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Entertainment

Onsite entertainment and activities

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Free off-site parking within 66 ft
  • Street parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 4 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Karaoke
  • Nightclub
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Hardwood flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property – March 2021

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free extra-futon mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between October 31 and April 26.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 25 per person
  • Airport shuttle fee per child: EUR 25 (up to 11 years old)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Club Sun Heaven Resort Antalya
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Club Sun Heaven - All Inclusive Reviews

Reviews

6.2
Rating 10 - Excellent. 5 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 4 out of 18 reviews" "
Rating 2 - Terrible. 4 out of 18 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yeliz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Oleg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad.
Stayed 7 nights in Apr 2024

4/10 Poor

Enis

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Ich war mit meiner Freundin sieben Nächte im Club Sun Heaven. Es war nichts für uns. Ich denke, die gesamte Hotelanlage ist mehr für russische Familien konzipiert. Jeden Abend gab es eine Abendveranstaltung, und zweimal davon war Live-Musik. Die Sänger, zwei türkische Sänger, haben mehr Lieder auf Russisch als auf Türkisch oder Englisch gesungen. Das Essen war eine Katastrophe. Nach dem dritten Tag hatten wir schon keine Lust mehr darauf und waren traurig, wenn es Essenszeit war. Das meiste Essen hatte keinen Geschmack oder schmeckte einfach nach nichts. Das einzige gute Essen waren Pommes und morgens Honig mit Brot. An der Poolbar wurden diverse „Cocktails“ angeboten, die Mojitos zum Beispiel, wurden von drei verschiedenen Barkeepern immer unterschiedlich zubereitet. Andere Drinks wie Jack Daniels mussten extra bezahlt werden. Allgemein bekam man Softdrinks (Cola, Fanta usw.) in kleinen Plastikbechern, die oft mit Wasser gemischt waren. Die Entertainment-Gruppe war ziemlich aufdringlich und kam mehrmals, um kostenpflichtige Angebote wie Bingo anzubieten. Shisha kostete ebenfalls 15 Euro und wurde nur nachts angeboten. Die Anlage hatte verschiedene Läden, auch von russischen Betreibern. Das Spa mit türkischem Bad, das ebenfalls von Russen betrieben wurde, war kostenpflichtig und kostete 40 Euro. Man hat ehrlich gesagt nicht so viel All-Inclusive wie erwartet. Der Strand ist okay, jedoch gibt es im Meer große Steine, was eine Verletzungsgefahr darstellt.
Stayed 7 nights in Jul 2024

6/10 Okay

Malene

Travelled with family
Disliked: Cleanliness
3 stars only
Definitely not 5 star, at the most 4 stars. I would say 3 stars in my opinion. The hotel is dirty all the time even in the morning. I don’t think the pool filters are working , by noon the pool water is milky. Never have I ever seen so bad entertainment team, they have the wrong job obviously, only caring about their Filler and botox. So bad attitude at all time they look like they hate their life. Food is okey - not great - it needs more variety and taste. No clean towels everyday that’s not 5 star. Also you have to fight for a subbed by the pool.
Stayed 5 nights in Jul 2024

2/10 Terrible

Jarich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel!
Do not go to this hotel! There are so many better ones! Beach is full of plastic and dirty. Some staff are friendly others are not. Buffet is very limited. All-in: only bad wine, beer, vodka and whiskey. Rooms are only cleaned to a limited extent. Two small swimming pools where there is already shade quickly. The show every night was ok.
Stayed 8 nights in May 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Very dirty ,and only Rusisk speakers No arther launguege.
Stayed 10 nights in Jun 2019

10/10 Excellent

SVETLANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
очень хорошо
Отель , в котором есть всё для отдыха с детьми, но молодым девушкам и парням - не сюда. Мы отдыхали семьей, поэтому приедем еще раз точно.
Stayed 23 nights in Jun 2017

10/10 Excellent

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Çok güzel 1 hafta
Kaldığımız 1 hafta boyunca her şey çok iyiyidi, tek sıkıntımız odada ki yatak uyutmayacak kadar ses yapıyordu yatakta hiç kıpırdamadan uyumaya çalıştık. restauran kısmındaki exucutive chef ibrahim ustaya ilgisinden dolayı çok teşekkür ederiz.
Stayed 6 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Kimseye tavsiye etmiyorum. Oglenki yemekleri aksam tekrar hazirlayip sunuyorlar. Kahvaltida tereyag bile yok tereyag aromali margarin var, bal yok bal surubu var.
Stayed 3 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Ei kiitos enää
Hotellissa oli vain venäjää puhuvia asiakkaita. Suurin osa henkilökunnasta ei puhunut lainkaan englantia. Ohjelmat olivat venäjänkielisiä. Rantapyyhkeet sai vaihtaa vain kerran viikossa ilman lisämaksua. Yleisesti ottaen aika surkea, tähtiä annamme 1+.
Stayed 12 nights in Jun 2017

4/10 Poor

taija, espoo

Liked: Staff & service
Paljon venäläisiä
Venäläisten suosima paikka joten kaikki ohjelmat suunniteltu heille ja heidän kielellään jopa tv elokuvat dubattu. Mukava henkilökunta. Hotellilta n.15 min kävely matka konaklin keskustaan. Alanyaan puolentunnin automatka.
Stayed 18 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey dahil demeleri ama alkol verilmemesi rezervasyon yaparken kesinlikle teyit edin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett bra alternativ till dom dyrare resorterna
Ett hotell med 95% rysktalande gäster, även personalen talade ryska. Endast ett fåtal kunde engelska. Absolut högsta betyg till Natalie i receptionen, hon talar ryska, turkiska, engelska.Tänk om alla vore lika serviceminded som hon. Mycket bra mat. Rummet mycket bra, se bara till att ni bokar rum i den nya delen. Den gamla är hemsk. Bra med aktiviteter varje kväll. Disco på stranden. Åker gärna tillbaka.

10/10 Excellent

elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Комфортно и уютно
Очень удачный отель. В других отзывах пишут, что скудный завтрак... А завтрак состоял из молочной каши, яйчницы, вареных яйц, печеных овощей, тушеной картошки, сосисок, котлеток и чего-то еще горячего..... Не помню... А также много свежих овощей и фруктов, оливки, варенье , разнообразная выпечка и огромное количество сыров. Что называют скудным ,я не поняла. Икры красной и черной нет, хаха... Обед и ужин не описать и чистота, официанты работают на 5+ и не навязчиво. Пляж рядом , ходили в купальниках. Номера огромные, на двоих две спальни и холл. Вход в море хороший. Советую, не пожалеете

4/10 Poor

marie , new york p

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec majorité de russe , ukrainien. Chambre vraiment pas propre même après le passage de la femme de ménage . Les piscines n'ont pas l'air d'être nettoyé régulièrement . Le personnel peu agréable . Je ne recommande pas cet hôtel qui se situe loin d'antalaya