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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Terrace/patio
Exterior
Suite, 1 King Bed, Balcony, River View (with Sofabed)
Suite, 1 King Bed, Balcony, River View (with Sofabed)
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
One Fourth Street, Troy, NY, 12180
  • Rensselaer Polytechnic Institute
    4 min walk
  • Troy Waterfront Farmers' Market
    4 min walk
  • Arts Center of the Capital Region
    5 min walk
  • Albany, NY (ALB-Albany Intl.)
    16 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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Exterior
Hilton Garden Inn Troy
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Parking included
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4.4 out of 5, Excellent, (1001)
The price is AU$231
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Troy

Located in Troy, Best Western Plus Franklin Square Inn Troy/Albany is in the historical district, a 4-minute walk from Rensselaer Polytechnic Institute and 7 minutes by foot from Troy Savings Bank Music Hall. .This hotel is 0.5 mi (0.7 km) from Russell Sage College and 7.3 mi (11.8 km) from Palace Theater.

What's nearby

  • Rensselaer Polytechnic Institute - 4 min walk - 0.4 km
  • Troy Waterfront Farmers' Market - 4 min walk - 0.4 km
  • Troy Savings Bank Music Hall - 7 min walk - 0.6 km
  • Russell Sage College - 8 min walk - 0.7 km
  • MVP Arena - 11 min drive - 12.5 km

Getting around

  • Albany-Rensselaer Station - 14 min drive
  • Albany Intl. Airport (ALB) - 16 min drive

Restaurants

  • ‪Uncle Sam Lanes - ‬4 min walk
  • ‪Dinosaur Bar-B-Que - ‬3 min walk
  • ‪Brown's Brewing Company - ‬3 min walk
  • ‪518 Craft Bar + Tasting Room - ‬6 min walk
  • ‪Lime Leaf Thai Bistro - ‬2 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Hotel with free breakfast, a quick walk to Rensselaer Polytechnic Institute
Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe. A complimentary full breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • 1 coffee shop/cafe

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
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BEST WESTERN PLUS Franklin Square Inn Troy Albany
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Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Cheikh

Disliked: Cleanliness, staff & service
No house keeping. No toilet brush. No Kleenex in the room. One coffee bag.No tea bags.exhorbitant price for the service. Almost $ 250 a night.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the college
Room was clean though tight quarters. Bathroom was equally small but clean. Good water pressure!
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast I have had at a hotel in a long time.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a very complete offering, and included scrambled eggs made that morning by the breakfast staff actually cracking eggs! Bed was comfortable, not sure that air conditioning unit was operating well: it got cool but was very moist in the room and the unit made some odd sounds. Staff was great, all that we encountered were friendly and helpful. Location is really good, walking distance to river and restaurants and city EV Chargers.
Stayed 2 nights in Aug 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities
Free parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast; friendly and attentive staff; very clean. The best hotel experience I’ve had in a long time. Keep up the good work!
Stayed 1 night in Aug 2024

8/10 Good

Malgorzata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with pets, Travelled with partner
Great place, nice and clean and very accommodating. This is the 2nd time I’ve stayed. Great place for my dog. Lots of area to walk him and close to a park across the street.
Stayed 1 night in Aug 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay!
Everything was great. Loved the spacious lobby with lots of seating and light. The room was clean and comfortable. Sadly, they were clearly understaffed for breakfast service. Everything was constantly running out and no one was really cleaning tables or anything.
Stayed 2 nights in Aug 2024

2/10 Terrible

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location was perfect for visiting Rensselaer University.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities
all good
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice unique hotel
Stayed 1 night in Aug 2024

6/10 Okay

Josephine

Travelled with family
Disliked: Property conditions & facilities
The beds were very uncomfortable and the walls were thin. Room was small and did not fit the luggage cart easily. I hit my leg twice on a metal piece on the side of the bed. Several lights in the room did not work properly.
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Sabrina

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Jeanne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great but the furniture was a bit outdated. Very clean.
Stayed 1 night in Jul 2024

8/10 Good

Markie

Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Palwasha checked us in. She was wonderful, and a wealth of knowledge about the area. Also, she was so patient with all my questions.Kylee checked us out and was excellent. She was also very knowledgeable. Amber, the woman who was in charge of breakfast was amazing. She went above and beyond, getting me carmel for my coffee. Such a pleasant woman. All three of these ladies are truly assests to your organization.
Stayed 1 night in Jul 2024

6/10 Okay

Yinhong

Liked: Staff & service
Disliked: Property conditions & facilities
The room smells bad
Stayed 1 night in Jul 2024

10/10 Excellent

Naree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the interior, the rooms and lobby was so much nicer than than I had expected. Free breakfast was awesome. I only spend one night passing through. I booked it again for another night a few weeks later passing tgrough VT again.
Stayed 1 night in Jul 2024

8/10 Good

Erin

Stayed 1 night in Jul 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Stayed 6 nights in Jul 2024