Good points very few, nice continental breakfast. Comfortable bed.
Room was poor, nothing like their web site which was the previous owners photos. Both bed covers were stained by the previous occupiers, we had to ask for clean covers. We had no curtains, only the plastic blackout curtains, the lovely girl on reception had to sow us some lightweight curtains and hang them so we did not have to be in the dark as our room was overlooked and not very private. It was the third room we were offered, the best of a bad bunch. The stairs(no lift) were very badly lit, the corridors were also very dark.
One day our room was not cleaned at all, another we had no loo roll, we took our own shower gel when we saw the cleaners trolley, as this was not left either.
One night we returned to find a black bin bad full of rubbish in the corridor, it was cleared the day after.
It appears to be mis managed, when it has the potential to be very nice, unfortunately you cannot hide the road noise, the rest of their problems could be rectified given the right management.