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Pine Cliffs Hotel, a Luxury Collection Resort, Algarve

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pine Cliffs Hotel, a Luxury Collection Resort, Algarve

Restaurant
Indoor pool, 7 outdoor pools, pool umbrellas, pool loungers
Aerial view
Property amenity
Suite, 1 Bedroom, Non Smoking (Balcony)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Praia Da Falesia, Apartado, Albufeira, 8200
  • Pine Cliffs Golf Course
    11 min walk
  • Praia dos Olhos de Água
    17 min drive
  • Agua Doce Beach
    18 min drive
  • Faro (FAO-Faro Intl.)
    36 min drive

Room options

View all photos for Grand Room, 1 Queen Bed with Sofa bed, Non Smoking, Resort View

Grand Room, 1 Queen Bed with Sofa bed, Non Smoking, Resort View

Grand Room, 1 Queen Bed with Sofa bed, Non Smoking, Resort View

  • 34 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Room, 2 Single Beds, Non Smoking, Resort View (Balcony)

Grand Room, 2 Single Beds, Non Smoking, Resort View (Balcony)

Grand Room, 2 Single Beds, Non Smoking, Resort View (Balcony)

  • 45 sq m
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Resort View (Balcony)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Queen Bed, Non Smoking, Resort View (Balcony)

  • 41 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Resort View (Balcony)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking, Resort View (Balcony)

  • 34 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Single Beds, Non Smoking, Resort View (Balcony)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Single Beds, Non Smoking, Resort View (Balcony)

  • 55 sq m
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 Queen Bed, Non Smoking, Ocean View (Balcony)

Grand Room, 1 Queen Bed, Non Smoking, Ocean View (Balcony)

Grand Room, 1 Queen Bed, Non Smoking, Ocean View (Balcony)

  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, pillow-top beds, minibar, in-room safe

Grand Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Balcony)

Suite, 1 Bedroom, Non Smoking (Balcony)

Suite, 1 Bedroom, Non Smoking (Balcony)

  • 87 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Resort View (Balcony)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Queen Bed, Non Smoking, Resort View (Balcony)

  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Queen Bed, Non Smoking, Ocean View (Balcony)

  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking, Ocean View (Balcony)

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Resort View (Balcony)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking, Resort View (Balcony)

  • 34 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
EPIC SANA Algarve Hotel
Pool
Hot tub
Breakfast included
Spa
4.8 out of 5, Exceptional, (602)
The price is AU$277
for 1 night
includes taxes & fees
5 Dec - 6 Dec
EPIC SANA Algarve Hotel

About the area

Albufeira

When you stay at Pine Cliffs Hotel, a Luxury Collection Resort, Algarve in Albufeira, you'll be on the beach, within a 10-minute drive of Balaia Golf Village and The Strip. .This beach resort is 3.5 mi (5.7 km) from Falesia Beach and 6.7 mi (10.7 km) from Albufeira Old Town Square.
View more Resorts in AlbufeiraOpens in a new window

What's nearby

  • Pine Cliffs Golf Course - 11 min walk - 1.0 km
  • Balaia Golf Village - 6 min drive - 4.2 km
  • The Strip - 7 min drive - 5.9 km
  • Praia dos Olhos de Água - 17 min drive - 2.7 km
  • Falesia Beach - 25 min drive - 5.8 km

Getting around

  • Albufeira - Ferreiras Station - 14 min drive
  • Faro Intl. Airport (FAO) - 36 min drive

Restaurants

  • ‪Guarana Hotel Bar - ‬4 min drive
  • ‪Mirador - ‬9 min walk
  • ‪Piri Piri - ‬7 min walk
  • ‪Restaurante O Pescador - ‬6 min walk
  • ‪Casa do Frango - ‬10 min walk

About this property

Pine Cliffs Hotel, a Luxury Collection Resort, Algarve

Luxury resort on the beach, with 7 outdoor swimming pools
Pine Cliffs Hotel, a Luxury Collection Resort, Algarve offers 217 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts and a health club. 7 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serenity - The Art of Well Being has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 217 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools. Additional features at this resort include concierge services, babysitting (surcharge), and an arcade/game room.
Grab a bite to eat at one of the resort's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 3 poolside bars.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Albufeira? This resort has 6458 square feet (600 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary manager's reception is offered each day.
Pine Cliffs Hotel, a Luxury Collection Resort, Algarve has 9 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 2 bars/lounges, 1 beach bar and 1 swim-up bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 7 outdoor pools
  • 5 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Golf course
  • Golf driving range
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Segway hire/tours
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Golf clubhouse
  • Golf lessons with a pro
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (6458 square feet)
  • Meeting rooms - 13

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 501577815

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Algarve Sheraton
Algarve Sheraton Hotel
Hotel Algarve Sheraton
Hotel Sheraton Algarve
Sheraton Algarve
Sheraton Algarve Albufeira
Pine Cliffs Hotel Luxury Collection Resort Algarve Albufeira
Sheraton Algarve Hotel Albufeira
Sheraton Hotel Algarve
Albufeira Sheraton
Sheraton Albufeira
Sheraton Algarve Hotel Albufeira, Portugal
Sheraton Algarve Luxury Collection Hotel Albufeira
Sheraton Algarve Luxury Collection Hotel
Sheraton Algarve Luxury Collection Albufeira
Sheraton Algarve Luxury Collection
Pine Cliffs Hotel a Luxury Collection Resort Algarve
Pine Cliffs Hotel, a Luxury Collection Resort, Algarve Resort
Pine Cliffs Hotel, a Luxury Collection Resort, Algarve Albufeira

Pine Cliffs Hotel, a Luxury Collection Resort, Algarve Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 434 reviews" "
Rating 8 - Good. 97 out of 434 reviews" "
Rating 6 - Okay. 30 out of 434 reviews" "
Rating 4 - Poor. 16 out of 434 reviews" "
Rating 2 - Terrible. 4 out of 434 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wathik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort
Great location, expansive resort with something for everyone.
Stayed 8 nights in Aug 2024

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Robbie

Stayed 3 nights in Jun 2024

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous resort, relaxing vibe
Spectacular last minute family trip to the southern coast of Portugal! Needed to escape the hustle and bustle of Seville for some R&R and Pine Cliffs Hotel was perfect for us! The grounds are spectacular, beautifully groomed with direct beach access. The restaurant directly on the beach served up high quality ceviche and drinks and there were ample beach chairs with shade available for our use. The 1 bedroom suite we reserved was spacious and clean though did show some signs of wear but was still clean with comfortable linens and towels. The breakfast bullet provided plenty of options to choose from with plenty of fresh fruit, pastries and the typical fare of higher end buffets (espresso drinks, juice options/smoothies, omelette station, etc). We would definitely stay again next time we visit southern Portugal!
Stayed 1 night in Jun 2024

10/10 Excellent

Phillipa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all had a lovely holiday. It felt very easy. The room was always kept clean, the towel huts really handy and the resort felt calm and quiet.
Stayed 6 nights in May 2024

10/10 Excellent

Alondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff was amazing!! Everyone was very friendly and helpful! The grounds were beautiful and immaculate. So many dining options, multiple pools and a beautiful walk down to the beach. Highly recommend!!
Stayed 2 nights in May 2024

10/10 Excellent

MARIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything in this resort except the following: There should be a dedicated area and pool for children and families with children. Fine dining area should be just adults only. Price points of their drinks is just outrageous, it’s understandable it’s in a five star resort but it’s in the Algarve, Portugal, not Manhattan, New York.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute purchase as we looked for a sunny vacay. We were certainly not disappointed. The weather was amazing, the beach is gorgeous and the resort was beautiful. We did half board which was a great option as the food is so good. The Champaign bar is a must.
Stayed 4 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach and amazing spa
Only a brief visit - definitely worth a second visit to the most beautiful beach in the world during the high season when the hotel shops are open. Spa and beach were particularly impressive. Very much enjoyed the short two day stay.
Hotel garden
Beach bar, Mare
Stayed 2 nights in Mar 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Amazing place
Stayed 3 nights in Mar 2024

10/10 Excellent

Keshet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Amenities
Fabulous hotel
Stayed 2 nights in Nov 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Mollyann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff helpful and accomadating but not warm or friendly which we frequently encountered elsewhere in Portugal. The room was clean but haphazardly restocked. They didnt clear teacups until asked and either brought many waters or none. The facility is HUGE and maze like but we got used to it. Biggest complaint is: I tripped over an exposed wire and fell very hard at the bar on the terrace overlooking the cliffs. No one apologized; no one offered a comp drink; nothing . One nice waitstaff said she has complained to her boss about that cord.
Stayed 4 nights in Nov 2023

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great overall experience
Loved our stay here, room was great, staff were great, food was excellent
Stayed 3 nights in Oct 2023

10/10 Excellent

ELIZABETH

Excellent
Stayed 5 nights in Sep 2023

10/10 Excellent

Ditta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the views from each corner of property absolutely stunning elevator to the beach was wonderful
Stayed 4 nights in Sep 2023

8/10 Good

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Absolutely love this property and hope to bring entire family next fall
Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a mother/daughter vacation with my 7 year old. Was a beautiful property, we felt very safe and comfortable and it was the perfect hotel for kids. Lots of other kids to play with and tons of amenities geared towards kids. My daughter loved the kids club, games room, buffet and endless selection of pools to jump in. I held back one star on this review because there were several occasions where we felt like there was not enough waitstaff to handle the volume of guests and demands. We had to wait quite a long time for food service a few times and had to seek out staff to order food and drinks when lounging on the lawn. Other than that, it was great and I would definitely revisit with even more of our family because there is something for everyone and it has a great family atmosphere.
Stayed 5 nights in Aug 2023

8/10 Good

Fahad

Liked: Cleanliness, property conditions & facilities, room comfort
Great but slow
+ great facilities + Friendly staff + Great location + Good restaurants - over priced restaurants - very slow service (resort too big and underemployed)
Stayed 7 nights in Jun 2023

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service
Overall the hotel is nice with spacious, never felt overcrowded with plenty of grounds to walk and enjoy. Two main issues. Firstly, the breakfast was poor with luke warm food and dreadful coffee of all types. Secondly, there isn’t a nice bar to enjoy the evenings. The main bar is dark and dingy and the champagne bar which is nice shuts at 10pm.
Stayed 7 nights in Jun 2023

10/10 Excellent

Jennifer D., Morton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This beautiful property is a hidden gem! Truly had the best time and every need was met! The staff were friendly, professional, and worked hard to help us enjoy our stay. The facilities were top notch. Grounds are beautiful, pools are clean, restaurants are delicious and varied, and the beach was one-of-a-kind! Our room in the hotel was beautifully updated and done with great quality. The room was well-equipped, and the housekeeping staff came by twice daily. We were thrilled to have the wonderful breakfast buffet included and it was just amazing every morning! We will be back to this resort without a doubt!!!
Stayed 7 nights in May 2023