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Hilton Garden Inn Albuquerque / Journal Center

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Albuquerque / Journal Center

Terrace/patio
Down duvets, desk, laptop workspace, iron/ironing board
Exterior
Junior Suite, One King Bed
Business centre

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
5320 San Antonio Dr. NE, Albuquerque, NM, 87109
  • Balloon Fiesta Park
    5 min drive
  • Anderson-Abruzzo Albuquerque International Balloon Museum
    6 min drive
  • Coronado Center
    7 min drive
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    13 min drive

Room options

View all photos for Junior Suite, One King Bed

Junior Suite, One King Bed

Junior Suite, One King Bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 27.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Down duvets, desk, laptop workspace, iron/ironing board

Room, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Roll In Shower

Bathroom shower

One King Bed, Roll In Shower

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Drury Inn & Suites Albuquerque North

Pool
Hot tub
Breakfast included
Pet-friendly
4.6 out of 5, Wonderful, (1521)
The price is AU$240
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Drury Inn & Suites Albuquerque North

About the area

Albuquerque

With a stay at Hilton Garden Inn Albuquerque / Journal Center in Albuquerque (Northeast Heights), you'll be a 5-minute drive from Balloon Fiesta Park and 6 minutes from Sandia Casino. .This hotel is 7.3 mi (11.7 km) from University of New Mexico and 1 mi (1.6 km) from BPO Hospital.

What's nearby

  • Balloon Fiesta Park - 5 min drive - 4.3 km
  • Sandia Casino - 6 min drive - 6.4 km
  • ABQ Uptown - 9 min drive - 8.5 km
  • University of New Mexico - 10 min drive - 11.8 km
  • University of New Mexico Hospital - 11 min drive - 12.3 km

Getting around

  • Alvarado Transportation Center - 14 min drive
  • Albuquerque International Sunport (ABQ) - 13 min drive

Restaurants

  • ‪Whataburger - ‬17 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Sadie's - ‬2 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Furr's Fresh Buffet - ‬3 min drive

About this property

Hilton Garden Inn Albuquerque / Journal Center

Suburban Albuquerque hotel in Northeast Heights with a fitness center
Hilton Garden Inn Albuquerque / Journal Center offers 94 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 94 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy American cuisine at The Garden Grille and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 4.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10.00-17.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Garden Grille and Bar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – April 2022
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 17.00 per person
  • Self parking fee: USD 4.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Albuquerque Journal Center
Hilton Garden Inn Journal
Hilton Garden Inn Journal Hotel
Hilton Garden Inn Journal Hotel Albuquerque Center
Hilton Garden Inn Albuquerque Journal Center Hotel
Hilton Garden Inn Journal Center Hotel
Hilton Garden Inn Journal Center
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Garden Inn Albuquerque / Journal Center Hotel
Hilton Garden Inn Albuquerque / Journal Center Albuquerque
Hilton Garden Inn Albuquerque / Journal Center Hotel Albuquerque

Hilton Garden Inn Albuquerque / Journal Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 764 reviews" "
Rating 8 - Good. 226 out of 764 reviews" "
Rating 6 - Okay. 83 out of 764 reviews" "
Rating 4 - Poor. 30 out of 764 reviews" "
Rating 2 - Terrible. 24 out of 764 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

zac

Stayed 1 night in Aug 2024

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Martel

Liked: Property conditions & facilities
Very nice clean comfortable
Stayed 1 night in Aug 2024

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property close to amenities. Clean property with a nice staff.
Stayed 3 nights in Aug 2024

8/10 Good

Sara

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except 2 things. 1) Shower pressure is very weak 2) The waitress wouldn’t let my husband sit at a table in the breakfast area to have his coffee if he wasn’t ordering food, but then he saw another couple sit down there to have coffee without ordering food and the waitress allowed it. It wasn’t that they were so full that they needed tables for ppl who wanted to order——all the tables were empty except one. It felt very unaccommodating and had never happened to us before at other Hilton Garden hotels.
Stayed 1 night in Aug 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Callie

Stayed 1 night in Jul 2024

4/10 Poor

Delilah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Great.
The check-in was a breeze. The clerk at the front desk was very kind. We got in late, so we decided to have dinner and drinks at the hotel. The pizza was burnt and hard. The worst part was that they would not allow my SIL sit on the restaurant side because she had a service dog. At dinner and breakfast, they wanted us to sit in a separate room. She was embarrassed and felt very discriminated against. Please train your staff on what is allowed according to the ADA Act! I’m surprised this happened at a Hilton. So disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Terry L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Very nice facility. Fast and professional check in. Great breakfast staff. An extermely pleasant stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Francine

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice Newer Hotel
This property appeared to be very new. It was very clean and the furnishing appeared to be new. There were just a few things that I would touch on. Due to the rate we received through Hotels.com we did not qualify for the breakfast. It is $16 and not worth it. The eggs were dry and if you wanted bacon it was an upcharge. There is a Denny's across the street and a Cracker Barrel right next-door and those would be a better choice for the money. The TV only had streaming service. It was hard to find local programming. Older travelers without streaming experience might never find local programming. Every day at 7 am the garbage truck came right outside our window and it was LOUD. Look for a room in the lower numbers because that is the other end of the hotel. The A/C was out in the lobby and thankfully it was not extremely hot right now but hopefully, it will be fixed soon. Overall the employees were very nice and accommodating. It is a nice property, fix the a/c for the lobby and give the continental breakfast to everyone. Located right next to the highway it is convenient to downtown, old town, and other areas.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

eric

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Richard

Stayed 1 night in May 2024

10/10 Excellent

Alveena

Stayed 1 night in May 2024

10/10 Excellent

William

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So, we stayed here because of the reviews being so good and it was on our way up I-25. It is conveniently off of I-25 and has restaurants near by. There is a restaurant inside the hotel which has great food as well. We have a little doggie, and that was another plus for us to be able to have him stay in our room for the night. Our double queen bed room was clean and comfy and spacious. The A/C and facilities all worked well except the water spout in the tub was loose and made us feel like it would come off of the wall if we weren't careful. The shower water pressure was very high which I liked. There is plenty of well lit parking and I felt our vehicles would be safe. The grounds are well maintained and beautiful. A couple of issues we had were the unexpected surprise of having to pay $4 per night for parking. There is no free breakfast either, but they have a morning breakfast buffet for $16 ea if you want to dine in the hotel restaurant area. The elevator floors both needed to be replaced as the LVT flooring was separating and becoming a tripping hazard. I almost tripped on the floor in one of the elevators and reported it to the check-in desk which they quickly addressed. The price for a room is fairly reasonable for this area and they didn't charge us half of the cost of the room with a ton of fees you would normally find in other large cities. Overall, great place to stay and we will probably stay here again if we need a great hotel in Albuquerque.
Stayed 1 night in May 2024

8/10 Good

Leeson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
The location of the Hotel is great. The room was clean, and comfortable. If you love high pressure showers, this is the place for you. Only one issue I have is the fee for parking that was not included in the price, nor was it advertised. There is a $4 parking fee, which does not go to anything I can explain. I asked the front desk attendant if there was security that patrolled the lot at night and she said "No." I asked what the parking fee was for and her rely was, "the owner told us to start charging for it and we are." So be prepared to pay a separate parking fee which does not go to anything they can explain.
Stayed 1 night in May 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Hana

Stayed 1 night in Apr 2024