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Hotel Albuquerque at Old Town

3.5 star property

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Lobby
Outdoor pool, pool umbrellas
Lobby
Junior Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Albuquerque Museum
    ‪6 min walk‬
  • Old Town Plaza
    ‪9 min walk‬
  • New Mexico Museum of Natural History and Science
    ‪15 min walk‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, (1002)
The price is AU$541
for 1 room
includes taxes & fees
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About the area

Albuquerque

With a stay at Hotel Albuquerque at Old Town in Albuquerque (Sawmill Area), you'll be within a 5-minute drive of Albuquerque Convention Center and ABQ BioPark Zoo. .This hotel is 10.2 mi (16.4 km) from Balloon Fiesta Park and 3.4 mi (5.4 km) from University of New Mexico.

What's nearby

  • Old Town Plaza - 9 min walk
  • ABQ BioPark Aquarium - 18 min walk
  • Indian Pueblo Cultural Center - 3 min drive
  • Albuquerque Convention Center - 4 min drive
  • ABQ BioPark Zoo - 5 min drive

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Baskin-Robbins - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Ponderosa Brewing - ‬6 min walk
  • ‪D. H. Lescombes Winery & Bistro - ‬5 min walk
  • ‪Burger King - ‬8 min walk

About this property

Hotel Albuquerque at Old Town

Hotel in Albuquerque with bars and a 24-hour fitness center
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 188 guestrooms. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Albuquerque? This hotel has 39719 square feet (3690 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:00 AM: USD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Gardunos of Mexico

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (39719 square feet)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 709 out of 1078 reviews
Rating 8 - Good. 216 out of 1078 reviews
Rating 6 - Okay. 72 out of 1078 reviews
Rating 4 - Poor. 42 out of 1078 reviews
Rating 2 - Terrible. 39 out of 1078 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Julia

Travelled with partner
Decent hotel but not in the safest area. Close to airport and good for
Stayed 1 night in Sep 2024

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Hotel ABQ! Everyone is so nice, friendly, and helpful! Easy access to the interstate, walk to Old Town, lots of nearby restaurants, and the Sawmill Market across the street plenty of places to eat inside there. Highly recommend staying here
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel; nice atmosphere and aesthetics. Large room, good bed. Unfortunately, there was a problem with the boiler for hot water, so we had cold showers the first morning (customer service made it right at check-out, and we appreciate that). The restaurant, Gardunos, has pretty good food; however the evening service isn't great. Wish we would've been around for the flamenco! All in all, I recommend this hotel.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jerahmie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While staying at the property we had no hot water one night and lost power the next.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Hidden Paradise. 62,000 square feet of beautiful history. Unmatched property if you are interested in architecture and historical presence.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant could offer options for diners not seeking Mexican themed options.
Stayed 7 nights in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fun area
Great place to stay with a lot of walkable amenities and great food/drink close by in the Sawmill district. A good value compared to Hotel chaco and still a classy joint.
Stayed 1 night in Nov 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, property conditions & facilities
It is a beautiful hotel with its historical ambience. Staff overall was good but there was one lady who was not willing to help with my request until I told her that my traveling buddies were just granted their request. Too bad I forgot to get her name.
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Liked: Amenities
Great location
Stayed 3 nights in Nov 2024

8/10 Good

Carolyn Belle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This beautifully appointed hotel is ideally located just south of I-40 at the north end of Old Town Albuquerque. Restaurants, galleries, shops, the beautiful plaza are all within walking distance for those with strong legs. It is an easy drive to the Indian Pueblo Cultural Center with its fine museum, weekly events, and indigenous cafe. With I-40 right at hand, it’s also easy to take a day trip to Acoma Pueblo’s Sky City and other pueblos. The hotel is a gracious, open space, the lobby offering a soaring beamed ceiling, huge chandeliers, lots of comfortable seating for conversation. Staff are friendly, helpful, and ready to serve. Our 9th floor updated king bed room was spacious, immaculately clean, comfortable, with a splendid view across the city to the Sandia Mtns. Our one disappointment was the hotel restaurant and bar. We only ate there once because the service was so poor and the food mediocre. Our server seemed anxious to please but was either inexperienced or poorly trained, and without apparent supervision. It took 20 minutes for two glasses of wine to arrive at our table near the bar; by then our dinner salads had arrived without dressing. The restaurant itself is conveniently located off the hotel lobby but seemed out of place in an otherwise gracious, upscale hotel. We will gladly stay at the Hotel Albuquerque again, but will dine elsewhere.
Stayed 2 nights in Nov 2024

8/10 Good

kenneth, Ocean Springs

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staff was the BEST!
Stayed 1 night in Nov 2024

10/10 Excellent

louis

Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked being
Stayed 2 nights in Nov 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Mollie

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
Definitely not a handicapped accessible hotel. Mountain View is used very loosely
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Stayed 3 nights in Nov 2024

10/10 Excellent

Beverly, Granada Hills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Beverly, Granada Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay here
Stayed 1 night in Nov 2024