Hotel Zazz

3.5 star property

Photo gallery for Hotel Zazz

Banana Suite
Indoor spa tub
Reception
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
BBQ/picnic area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Spa
  • 24/7 front desk

Explore the area

Map
3711 Central Ave NE, Albuquerque, NM, 87108
  • University of New Mexico
    ‪13 min walk‬
  • Popejoy Hall
    ‪20 min walk‬
  • University of New Mexico Hospital
    ‪3 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬

Room options

Double Queen

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Banana Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Copper King

  • City view
  • Sleeps 2
  • 1 King Bed

Studio King

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Albuquerque

With a stay at Hotel Zazz in Albuquerque (Nob Hill), you'll be within a 5-minute drive of University of New Mexico and Popejoy Hall. .This spa hotel is 1.3 mi (2.1 km) from University of New Mexico Hospital and 1.8 mi (3 km) from Tingley Coliseum.

What's nearby

  • University of New Mexico - 13 min walk
  • University of New Mexico Hospital - 3 min drive
  • Tingley Coliseum - 5 min drive
  • Kirtland Air Force Base - 8 min drive
  • Old Town Plaza - 9 min drive

Getting around

  • Alvarado Transportation Center - 9 min drive
  • Albuquerque International Sunport (ABQ) - 9 min drive

Restaurants

  • ‪Central Bodega - ‬6 min walk
  • ‪Tractor Brewing Company - ‬8 min walk
  • ‪Farmacy - ‬5 min walk
  • ‪Flying Star Cafe-Nob Hill - ‬5 min walk
  • ‪Fan Tang - ‬5 min walk

About this property

Hotel Zazz

Hotel with a full-service spa, near University of New Mexico
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Monets Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Stay in one of 48 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and karaoke. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 17 miles.
Satisfy your appetite for dinner at the hotel's bar/lounge, Speakeasy, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Albuquerque? This hotel has 100 square feet (9 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Speakeasy - This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, French, Hindi, Spanish, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (USD 12.00 per night)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Free off-site parking within 3 ft
  • Street parking available
  • Local area shuttle (surcharge) up to 17 miles

Food and drink

  • 1 bar
  • Room service available

Restaurants on site

  • Speakeasy

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Fitness classes
  • Bike tour information
  • Bike parking
  • Bike repair services
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Health club
  • Karaoke
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Fence around the pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (100 square feet)
  • A meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hand-held shower head
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Books
  • Couples dining
  • Double-glazed windows
  • Games
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Music library
  • Renovated entire property – October 2022
  • Romance packages available
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Hulu
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Slippers
  • Streaming fitness classes
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:30 AM and 6:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • 2 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:30 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 636 reviews
Rating 8 - Good. 116 out of 636 reviews
Rating 6 - Okay. 43 out of 636 reviews
Rating 4 - Poor. 22 out of 636 reviews
Rating 2 - Terrible. 29 out of 636 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Disliked: Room comfort
During the night some drunk or homeless man was singing loud, in the parking lot and woke me up, didn’t want to yell at him and have him damage cars so I let him be, and there was a bubble in the bathroom ceiling from water I think, repairs need to be done
Stayed 1 night in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to quality hotel?… I have one for you!
Check in dude was super friendly and on his game. The room is adorable. Plenty of hot water, towels, and safety. I can contest that the bed is comfy and clean of unwanted guests (critters).
Stayed 1 night in Nov 2024

6/10 Okay

Tom

Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

2/10 Terrible

Joyce

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Beware
The room was small not enough chairs to sit in. Bathroom was cold. Can hear everything outside and lots of noisy traffic. Do not recommend if you want a good nights rest. Charge for parking which should be included
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 1 night in Nov 2024

10/10 Excellent

lynn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fun, eclectic place. We loved everything about it from the giraffe in our room to the speakeasy lounge!
Stayed 1 night in Nov 2024

10/10 Excellent

Carleton

Travelled with partner
Liked: Amenities
Stayed 2 nights in Nov 2024

6/10 Okay

Christine

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
the property itself looks cute. however, our room was dirty. the toilet had hair on it and so did the shower. the bathroom has poor ventilation if you shower & don’t open a window. the speakeasy is cool and unique. not a lot of parking so beware during peak seasons! we didn’t have any issues though. for being women owned, i wish the room had more safety features. our bathroom window didn’t properly lock (it was loose) so we had to put a hanger in the window to make sure it wouldn’t open for our comfort. and the main door lock was finicky for our room. it’s a cute property and has potential.
Stayed 3 nights in Nov 2024

10/10 Excellent

v b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place! Highly recommend, 10/1, you should stay here! Communication with staff was amazing because they were just a text message away and the paint job face lift this hotel had was absolutely gorgeous! Thank you so much!
Stayed 3 nights in Nov 2024

6/10 Okay

Caleb

Disliked: Property conditions & facilities, room comfort
Not what it looks like on the website…
This an older building that has been remodeled by amateurs. This is not a 5 star hotel. This is a clean 3 star hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Warren, Mendham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
After staying in other properties around Albuquerque I’ve found the perfect location. Friendly service and super convenient to everything you want.
Stayed 2 nights in Nov 2024

8/10 Good

Zephaniah

Liked: Cleanliness
Nice style and unique
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Charismatic with a great staff!! Strange in the best way. Thanks for the stay!!
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2024

8/10 Good

MARK

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

v b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the absolute best time at this gem of a hotel. Staff (Fidele specifically) were extremely hospitable and welcoming. We will be back!!
Stayed 3 nights in Nov 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024