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Holiday Inn Norwich, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Norwich, an IHG Hotel

Exterior
Indoor pool
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Room service
  • Gym
  • 24/7 front desk
  • Bar

Explore the area

Map
Ipswich Road, Norwich, England, NR4 6EP
  • Eaton Park
    4 min drive
  • Norwich Theatre Royal
    6 min drive
  • University of East Anglia
    6 min drive
  • Norwich (NWI-Norwich Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 King Bed

Bathtub, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Norwich City, an IHG Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1047)
The price is AU$266
for 1 night
includes taxes & fees
11 Dec - 12 Dec
Holiday Inn Norwich City, an IHG Hotel

About the area

Norwich

A stay at Holiday Inn Norwich, an IHG Hotel places you in the heart of Norwich, within a 10-minute drive of Norwich Theatre Royal and The Forum. .This spa hotel is 2.5 mi (4 km) from Norwich Castle and 2.5 mi (4 km) from Norwich Cathedral.

What's nearby

  • Norwich Theatre Royal - 6 min drive - 3.8 km
  • University of East Anglia - 6 min drive - 4.6 km
  • Carrow Road - 6 min drive - 4.8 km
  • Norwich Cathedral - 6 min drive - 4.0 km
  • Norwich Castle - 7 min drive - 4.0 km

Getting around

  • Norwich Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪The Beehive - ‬3 min drive
  • ‪the Oak Tree - ‬15 min walk
  • ‪Muffin Break Cafes NORWICH - ‬4 min drive
  • ‪Cellar House - ‬5 min drive

About this property

Holiday Inn Norwich, an IHG Hotel

Hotel with a full-service spa, near Norwich Theatre Royal
Holiday Inn Norwich, an IHG Hotel offers 119 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 119 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall.
Grab a bite to eat at Junction Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Norwich? This hotel has 212 square feet (20 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Junction Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Junction Restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (212 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow menu

Bathroom

  • Bath
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 9 to November 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Norwich, An Ihg Hotel Norwich
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich, an IHG Hotel Hotel
Holiday Inn Norwich, an IHG Hotel Norwich
Holiday Inn Norwich, an IHG Hotel Hotel Norwich

Holiday Inn Norwich, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 293 out of 746 reviews" "
Rating 8 - Good. 321 out of 746 reviews" "
Rating 6 - Okay. 90 out of 746 reviews" "
Rating 4 - Poor. 25 out of 746 reviews" "
Rating 2 - Terrible. 17 out of 746 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Ramakrishna

Business traveller
Stayed 1 night in Aug 2024

2/10 Terrible

Jack

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My noodle soup for dinner came with a dead fly and a hair in it. The restaurant manager was very good but I cancelled breakfast and opted for McDonalds. When I went outside for a cigarette at 11pm, I saw a mouse run down the hallway. Reported to the staff in the morning. Rooms were awkwardly small, thin walls, and the TV was just on the side of a desk and you couldn't easily watch it from bed without craning your neck. The shower was visibly grimey, the shower on/off valve felt like it was about to fall off, most plug sockets weren't even installed properly in the side of the bed and were visibly wonky. One plug socket was damaged and looked like it was falling off. £90 is insanely expensive for that, and the place is not fit to eat in. Flies in the food and mice running down hallways point to real issues with cleanliness and pest control.
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Felipe

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Air conditioning wasn’t working in our room and quite hot
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Very attractive & good renovated hotel. Decoration good, standard room shower room is a bit tight. Excellent breakfast, lovely staff, pool, sauna & jaccuzzi. Adequate car parking, on bus routes to Norwich, although these are no good evening times.
Stayed 4 nights in Jul 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property for a weekend stay. Room was spacious and very clean. Well equipped with tea and coffee plus kettle. Breakfast was very good.
Stayed 2 nights in Jun 2024

6/10 Okay

MR G

Travelled with group
Good location and parking for visit to Lotus .
Stayed 1 night in Jun 2024

10/10 Excellent

David

Stayed 2 nights in Jun 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Mrugesh

Stayed 2 nights in May 2024

10/10 Excellent

Eric

Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only proble was that we bookeda double room and it was 2 single beds pushed together
Stayed 3 nights in May 2024

10/10 Excellent

Delyth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Brilliant, comfortable, clean excellent facilities and good breakfast couldn’t ask for more.
Stayed 1 night in May 2024

4/10 Poor

Alastair

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice people, poor quality hotel
Check in was very good but the room is not a superior room and is smaller than advertised so have been miss charged. The bathroom is tiny and I do mean tiny. It’s a mission manoeuvring to turn so you can shut the door.
Stayed 1 night in May 2024

8/10 Good

Tash

Travelled with family
Liked: Cleanliness, staff & service
Nice. Shame that is stunk of smoke.
The staff are really friendly, the room is a good size and the beds comfy. The room is clean, but unfortunately as soon as we opened the door we were hit by the smell of smoke. It’s a non smoking room, but clearly the previous occupants had been smoking. The cleaner had left the window open and we were given an air freshener to spray but it didn’t help. The hotel was full so couldn’t be moved. A real shame, a child and 2 non smokers, it spoilt the stay really.
Stayed 1 night in May 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, convenient location, fair rate
Stayed 1 night in May 2024

8/10 Good

Joerg

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome and really friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Stayed 3 nights in Apr 2024

8/10 Good

Sarah

Stayed 2 nights in Apr 2024