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Room type Options Nightly price Book
Double or Twin Room (Pool view)
21 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Other room types
Single Room
16 square metres
1 Large Twin Bed
Room sleeps 1 guest
Select dates to see price
Basic Double or Twin Room
21 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Double or Twin Room (Sea view)
Room with view
21 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Beachfront hotel with relaxing spa services

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
24-hour front desk

When you stay at Sunprime Pollensa Bay in Alcúdia, you'll be on the beach, within a 15-minute drive of Playa de Muro and Pollensa Port. This beach hotel is 2.7 mi (4.3 km) from Alcúdia Beach and 0.2 mi (0.3 km) from Es Clot.

Make yourself at home in one of the 163 individually decorated guestrooms. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Treat yourself with body treatments and facials. If you're looking for recreational opportunities, you'll find a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, tour/ticket assistance, and lifeguards on site.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Restaurant, a buffet restaurant which features a bar/lounge and a pool view.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • All on-site activities, facilities and equipment included
  • All meals served buffet style

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Total number of rooms - 163
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Internet access - wireless
  • Outdoor seasonal pool
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1965
  • Number of restaurants - 1
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Parking onsite
  • Books
  • Evening entertainment
  • Covered parking
  • Outdoor furniture
  • Secured bicycle storage
  • Bicycle parking available
  • Lifeguard on site
  • No accessible shuttle
  • Number of accessible parking spaces 1
  • Lift door width (inches) - 31
  • Lift door width (centimetres) - 80
  • Stairwell handrail height (inches) - 39
  • Stairwell handrail height (centimetres) - 100

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , WiFi (surcharge) , Internet access - wireless

Languages spoken

  • English
  • Spanish
  • Finnish
  • Swedish

Parking

Self parking (surcharge)

Room Amenities

Sunprime Pollensa Bay offers 163 air-conditioned accommodations with safes and bathrobes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include showers with rainfall showerheads, and hair dryers. This Alcúdia hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Desk
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size 32
  • TV size (measurement) inch
  • Rainfall showerhead
  • Weekly housekeeping provided
  • Furnished balcony
  • Limited housekeeping
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Soap
  • Shampoo
  • Toilet paper
  • Mini-fridge
  • Visual fire alarm
  • Wardrobe
  • Toothbrush and toothpaste not available
  • WiFi speed - 500+ Mbps (good for 6+ people or 10+ devices)
  • Magnifying mirror
  • Hardwood flooring in room

Where to Eat

Restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Things to do

  • Bicycle rentals on site

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Hotel Policies

Check-in

Check-in time starts at noon

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, debit cards, cash, mobile payments, and MobilePay.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

No cots (infant beds) available

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Car not required

Mobile payments

MobilePay

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property does not follow regional sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are not compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Hotel Names

  • Hi Hotel Panoramic
  • Hi Panoramic Alcudia
  • Hi Panoramic Hotel
  • Hi Panoramic Hotel Alcudia
  • Hotel Hi Panoramic
  • Hi! Panoramic Hotel Alcudia, Majorca
  • Panoramic Hotel Alcudia
  • Smartline Panoramic Hotel Alcudia
  • Smartline Panoramic Hotel
  • Smartline Panoramic Alcudia
  • Smartline Panoramic
  • Smartline Panoramic Hotel Alcudia, Majorca
  • Club Jet Tours Alcudia Hotel
  • Club Jet Tours Hotel
  • Club Jet Tours

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from April to October.

Pool access available from 10:00 AM to 6:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

A car is not required for transportation to and from this property.

Cashless payment methods are available for all transactions.

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