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Zafiro Tropic

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December 2024
January 2025

Photo gallery for Zafiro Tropic

Indoor pool, 4 outdoor pools, pool umbrellas, pool loungers
Sports facility
In-room safe, desk, blackout curtains, cots/infant beds
Sports facility
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Carrer D Anselm Turmeda, 1, Alcúdia, IB, 07410
  • Alcúdia Beach
    5 min walk
  • Alcúdia Port
    9 min walk
  • Hidropark
    14 min walk
  • Palma de Mallorca (PMI)
    47 min drive

Room options

Royal Suite, 1 Bedroom, Terrace

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, Garden View

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Studio

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Penthouse, 1 Bedroom (Suite)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View

  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Alcúdia

Located in Alcúdia, Zafiro Tropic is by the sea, within a 15-minute walk of Alcúdia Port and Hidropark. .This family-friendly hotel is 0.6 mi (0.9 km) from Roman Remains of Pollentia and 0.9 mi (1.4 km) from San Jaume Church.

What's nearby

  • Alcúdia Beach - 5 min walk - 0.4 km
  • Alcúdia Port - 9 min walk - 0.8 km
  • Hidropark - 14 min walk - 1.2 km
  • Roman Remains of Pollentia - 2 min drive - 1.0 km
  • Playa de Muro - 9 min drive - 3.9 km

Getting around

  • Inca Station - 20 min drive
  • Palma de Mallorca Airport (PMI) - 47 min drive

Restaurants

  • ‪Ca Na Marce - ‬9 min walk
  • ‪Beach Restaurant & Pizzeria - ‬5 min walk
  • ‪Bistro Mar - ‬12 min walk
  • ‪Don Vito - ‬4 min walk
  • ‪Sa Gavina - ‬8 min walk

About this property

Zafiro Tropic

Family-friendly hotel with 2 restaurants and 4 outdoor pools
Zafiro Tropic offers 319 air-conditioned accommodations with safes and designer toiletries. Rooms open to balconies. 43-inch LCD televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 319 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. 43-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a 24-hour health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Restaurant Caprice, one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Restaurant Caprice - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

All-inclusive details

All-inclusive room rates at Zafiro Tropic are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 328 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 24 for adults and EUR 12 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar

Restaurants on site

  • Restaurant Caprice

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Archery
  • Basketball
  • Bike rentals
  • Bike cleaning
  • Bike repair services
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's club (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between July 30 and January 29.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 4.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.28 per person, per night , up to 9 nights, and EUR 0.14 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 4.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Viva Tropic
Viva Tropic Alcudia
Zafiro Tropic Aparthotel Alcudia
Viva Tropic Hotel Apartment Alcudia
Alcudia Viva Tropic
Viva Tropic Hotel Port d`Alcudia
Viva Tropic Majorca, Spain
Viva Tropic Puerto Alcudia
Viva Tropic Apartment Alcudia
Viva Tropic Apartment
Zafiro Tropic Aparthotel
Zafiro Tropic Alcudia
Viva Tropic Hotel Apartment
Zafiro Tropic ex Viva Tropic Hotel Apartment Spa
Viva Tropic Hotel Apartment Spa
Zafiro Tropic Hotel
Zafiro Tropic Alcúdia
Zafiro Tropic Hotel Alcúdia

Zafiro Tropic Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 155 out of 441 reviews" "
Rating 8 - Good. 226 out of 441 reviews" "
Rating 6 - Okay. 46 out of 441 reviews" "
Rating 4 - Poor. 9 out of 441 reviews" "
Rating 2 - Terrible. 5 out of 441 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Diana

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the sport facilities but did not know that they marketed towards families with small children as much as they do
Stayed 7 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Would recommend
Everything was perfect, especially the pool areas - except some ants got in our room (probably from the balcony) which got quite annoying
Stayed 5 nights in Jun 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time at the property - love everything about the location, staff, facilities. Hope to be back again soon
Stayed 3 nights in Apr 2022

10/10 Excellent

Mathew

Liked: Cleanliness, room comfort
Great hotel with good facilities especially as it’s out of season. The cycling garage is a great addition and one of many reasons I’ve stayed more than once. This hotel could accommodate any type of holiday.
Balcony view over the pool area
Stayed 5 nights in Mar 2022

8/10 Good

Andreas

Stayed 5 nights in Mar 2022

8/10 Good

Verified traveller

Stayed 8 nights in Feb 2020

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

8/10 Good

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Jazel Jadman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Lisa

Stayed 4 nights in Sep 2019

8/10 Good

Juan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok hotel but offer around makes it a hard choice
The cleanliness of the hotel is a big issue, it is not well cleaned. Also the rooms are becoming dated and not fully well kept, several parts of our room where detached or badly attached and evident (towel hanger for example). The high point of the hotel was a front desk guy, Tomeu, which was super helpful at all points.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run hotel with plenty of staff on hand. Nice pools and plenty of activities for the kids to do outside.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good, nice clean modern bathroom with plenty of room. The pools were great, the kids loved them. The only downside was the lack of sun loungers - if you wanted a lay in and leisurely breakfast then there would be no loungers left by the time you get to the pool. The staff were great, especially the ones who help out with the kids - the only exception were the poolside bar staff/waiters who all seemed pretty grumpy (all the time!). All in all would recommend for families with kids - but would not recommend for couples without kids.
Stayed 7 nights in Aug 2019

2/10 Terrible

Clingingivy, London

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was VERY disappointing. It is very old fashioned and dated. The room was small and because it is old the air conditioning is barely adequate and the rooms are not sound proofed. You can hear everything. The pool is very noisy and crowded. The worst thing for me was the lack of seating in the main hotel, other than the lobby there was nowhere really to sit and relax. I sat in the lobby most nights and got eaten by mosquitoes, it’s a real problem. If you don’t want to sit in the noisy outside bar you have to sit in the dated lobby or in the rows of uncomfortable chairs. All in all pretty uncomfortable. I can’t inderatand how this is a 4 start hotel. proximity to the beach.
Stayed 4 nights in Aug 2019

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. May adapt somewhat to specific needs
Very good facilities. Clean , well organizar. Food good. (Very much like similar hotels/all-inclusive) The only comment is availability of gluten free food. Could be more variety, flexibility and adapt to Specific customer need.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, lovely family environment. The only downside is that the lifts don’t accommodate a double buggy (unless collapsed).
Stayed 7 nights in Jun 2019

10/10 Excellent

Killian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel..great food and entertainment..close to beach and port
Stayed 9 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of swimming pools to choose from however the adult and indoor were slightly lacking in maintenance as the both offered jaquzzi facilities however neither worked..
Stayed 5 nights in Apr 2019

2/10 Terrible

Eliza

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I’ve ever been to! This is not a 4 start hotel it’s 2 star. I’ve been to many places and many 4 and 5 stars hotels. First off the pools were not well kept and children were washing themselves with soap in the indoor pool which creeps everyone out, nobody was there to manage indoor pool. The hotel itself and the room were smelly. The building is quite worn. Staff were not polite. The hotel is nothing like the pictures, Sorry but won’t be back and never recommend it to anyone.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely and also the staff. The apartment was cleaned every day. We didn’t eat in the restaurant in the hotel so can’t comment on that! Lots of pools and amenities to keep the children entertained. The entertainment at night was very limited however this maybe due to our holiday being early on in the year? Would definitely return.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019