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Bonnie Castle Resort & Marina

3.0 star property

Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Aerial view
Fridge, coffee/tea maker
Point of interest
Banquet hall

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
31 Holland Street, Alexandria Bay, NY, 13607
  • Lil' River Fudge Co / 5&10 Variety Store
    ‪5 min walk‬
  • Cornwall Brothers Museum
    ‪7 min walk‬
  • Scenic View Park
    ‪14 min walk‬
  • Alexandria Bay, NY (AXB-Maxson Airfield)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

  • 19 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 19 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Alexandria Bay

Located in Alexandria Bay, Bonnie Castle Resort & Marina is within a 15-minute drive of Thousand Islands Winery and Thousand Islands Bridge. .This hotel is 10.4 mi (16.7 km) from 1000 Islands Tower and 10.6 mi (17 km) from Thousand Islands National Park.

What's nearby

  • Scenic View Park - 14 min walk
  • Thousand Islands Winery - 9 min drive
  • St. Lawrence Islands National Park - 18 min drive
  • Boldt Castle - 20 min drive
  • Heart Island - 21 min drive

Getting around

  • Gananoque Station - 33 min drive
  • Watertown, NY (ART-Watertown Intl.) - 40 min drive

Restaurants

  • ‪JK's Roadhouse - ‬6 min drive
  • ‪Boldt Castle Food Concession - ‬21 min drive
  • ‪Thousand Islands Winery - ‬10 min drive
  • ‪Jreck Subs - ‬11 min walk
  • ‪Northstar Family Restaurant - ‬17 min walk

About this property

Bonnie Castle Resort & Marina

Hotel with free parking, near Heart Island
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided on request.
Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Riverside Sports Bar serving guests of Bonnie Castle Resort & Marina. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, ATM/banking services, and a vending machine. Free self parking is available onsite.
Riverside Sports Bar - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Riverside Sports Bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 225 out of 1003 reviews
Rating 8 - Good. 309 out of 1003 reviews
Rating 6 - Okay. 246 out of 1003 reviews
Rating 4 - Poor. 137 out of 1003 reviews
Rating 2 - Terrible. 86 out of 1003 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda, GATINEAU

Travelled with family
Liked: Cleanliness, staff & service, amenities
Don’t let the run down looking outside of this hotel throw you off. Yes, it’s old but it’s also clean and comfortable. We stayed in a standard room with two double beds. And it was only for 1 night. The lady at the front desk was very helpful and friendly.
Stayed 1 night in Nov 2024

2/10 Terrible

Dmitri

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty sheets
There was blood on the sheets and the AC wasn’t working in our room.
Stayed 1 night in Nov 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its on the river, staff is great !
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was gorgeous, so clean and comfortable. We loved the in-room jacuzzi, laminated list of TV channels, and the courtyard outside of our room which was right on the water with a great view of Bolt Castle. We can't wait to stay again!
Stayed 1 night in Nov 2024

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Property conditions & facilities
Overall outdated room
We stayed 2 nights....bar and restaurant were awesome....the room was a disappointment....seemed old looking....was neat enough...just outdated fixtures etc...tiny bathroom for a King room....jacuzzi was nice...no microwave...
Stayed 2 nights in Nov 2024

10/10 Excellent

Fox

Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
On the water. Great walking along the water.
Stayed 1 night in Oct 2024

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like every other review says, you’re in the middle of a marina and you see marina. The location is great for getting out and walking the town.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice exelent
Stayed 1 night in Oct 2024

8/10 Good

Brian

I
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De
Stayed 2 nights in Oct 2024

8/10 Good

alicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying here, very peaceful.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Pool was in a separate building and you had to walk outside to get to it. Weather would impact that situation. That fact was not mentioned in write up
Stayed 1 night in Oct 2024

8/10 Good

Jin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One star stay at over priced rates
Booked off season with a room with water view. If we wanted to look at a parking lot and marina with boats pulled for winter it was 170 US. We asked the nearly empty hotel to give us a room with clear water view. They charged an extra 95 US so I paid as water view was the only reason we stayed there. Very old, smelled of mold, room had dirty walls. Very disappointing.
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Disliked: Cleanliness, property conditions & facilities
The property needs a lot of TLC and upgrading.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the river and activities. Nice bar friendly staff. Beautiful veiws
Stayed 1 night in Sep 2024

8/10 Good

Ronnie

Travelled with family
Liked: Cleanliness, staff & service
Near the castles
Stayed 1 night in Sep 2024

2/10 Terrible

Jessica

Disliked: Property conditions & facilities
We stayed one night in room 209. The room had a horrible smell of mildew. A lot of areas in the room were dirty, dusty, rusty, stained, or broken. We had the only room without a porch or balcony. There was a cigarette butt container right outside our room which meant smoke was wafting in through our AC unit. The are at night is very poorly lit which made walking unsafe for families. It was a very unfortunate stay for us with our child.
Stayed 1 night in Sep 2024

10/10 Excellent

Allyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean. Easy check in
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Amritpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Room with Jacuzzi. Its a awesome experience. Jacuzzi in bedroom. Sitting area out side with bay view. Nice and quiet. Room is renovated. No smell. Value for money.
Stayed 1 night in Sep 2024