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Riveredge Resort

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Riveredge Resort

Front of property - evening/night
Dock
Superior Room, 1 King Bed, Jetted Tub
View from property
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
17 Holland Street, Alexandria Bay, NY, 13607
  • Lil' River Fudge Co / 5&10 Variety Store
    5 min walk
  • Windows on the Bay
    1 min walk
  • Gananoque Station
    32 min drive
  • Alexandria Bay, NY (AXB-Maxson Airfield)
    4 min drive

Room options

View all photos for Superior Loft, 1 Double Bed with Sofa bed, Balcony, St. Lawrence River View

Superior Loft, 1 Double Bed with Sofa bed, Balcony, St. Lawrence River View

Superior Loft, 1 Double Bed with Sofa bed, Balcony, St. Lawrence River View

  • 42 sq m
  • Harbor view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Panoramic Room, 1 King Bed, Balcony, St. Lawrence River View

Iron/ironing board, free WiFi, bed sheets

Panoramic Room, 1 King Bed, Balcony, St. Lawrence River View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Family Room, Multiple Beds, Balcony

Junior Family Room, Multiple Beds, Balcony

Junior Family Room, Multiple Beds, Balcony

  • 42 sq m
  • Sleeps 6
  • 2 Double Murphy Beds and 1 Twin Sofa Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub

Luxury Room, 1 King Bed, Jetted Tub

Luxury Room, 1 King Bed, Jetted Tub

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Loft, 1 Double Bed, Jetted Tub, Marina View

Superior Loft, 1 Double Bed, Jetted Tub, Marina View

Superior Loft, 1 Double Bed, Jetted Tub, Marina View

  • 28 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, 2 Bathrooms

Family Double Room, 2 Bathrooms

Family Double Room, 2 Bathrooms

  • 38 sq m
  • Sleeps 8
  • 4 Double Murphy Beds

View all photos for Superior Room, 1 King Bed, Jetted Tub

Superior Room, 1 King Bed, Jetted Tub

Superior Room, 1 King Bed, Jetted Tub

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 2 Queen Beds, Jetted Tub

Iron/ironing board, free WiFi, bed sheets

Luxury Suite, 2 Queen Beds, Jetted Tub

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Panoramic Room, 2 Double Beds, Balcony, St. Lawrence River View

Panoramic Room, 2 Double Beds, Balcony, St. Lawrence River View

Panoramic Room, 2 Double Beds, Balcony, St. Lawrence River View

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony, St. Lawrence River View

Standard Room, 2 Double Beds, Balcony, St. Lawrence River View

Standard Room, 2 Double Beds, Balcony, St. Lawrence River View

  • 28 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony, St. Lawrence River View

Standard Room, 1 King Bed, Balcony, St. Lawrence River View

Standard Room, 1 King Bed, Balcony, St. Lawrence River View

  • 28 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Loft, Multiple Beds, Bay View

Superior Loft, Multiple Beds, Bay View

Superior Loft, Multiple Beds, Bay View

  • 42 sq m
  • Bay view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Room, 2 Queen Beds, Jetted Tub, Marina View

Iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Jetted Tub, Marina View

  • 38 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Bonnie Castle Resort & Marina

Pool
Parking included
Free WiFi
Restaurant
3.5 out of 5, Good, (1001)
The price is AU$165
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Bonnie Castle Resort & Marina

About the area

Alexandria Bay

Located in Alexandria Bay, Riveredge Resort is near the bay, a 1-minute drive from Scenic View Park and 9 minutes from Thousand Islands Winery. .This spa resort is 8.7 mi (14.1 km) from Kring Point State Park and 10.2 mi (16.4 km) from Thousand Islands Bridge.
View more Resorts in Alexandria BayOpens in a new window

What's nearby

  • Scenic View Park - 6 min walk
  • Thousand Islands Winery - 9 min drive
  • Thousand Islands Bridge - 14 min drive
  • Boldt Castle - 20 min drive
  • Heart Island - 20 min drive

Getting around

  • Gananoque Station - 32 min drive
  • Hancock Intl. Airport (SYR) - 101 min drive

Restaurants

  • ‪JK's Roadhouse - ‬5 min drive
  • ‪Boldt Castle Food Concession - ‬20 min drive
  • ‪Thousand Islands Winery - ‬9 min drive
  • ‪Jreck Subs - ‬7 min walk
  • ‪Northstar Family Restaurant - ‬13 min walk

About this property

Riveredge Resort

Bayside resort with a full-service spa and a fitness center
Riveredge Resort offers 128 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the resort include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. This resort also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
You can enjoy a meal at the restaurant serving the guests of Riveredge Resort, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include express check-out, a 24-hour front desk, and a safe deposit box at the front desk. Planning an event in Alexandria Bay? This resort has 10000 square feet (929 square meters) of space consisting of conference space and 2 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Riveredge Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: USD 10-18 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Hair salon
  • Housekeeping (on request)

Business services

  • Conference space (10000 square feet)
  • Meeting rooms - 2

Spa

  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 18 to May 15:
  • Dining venue(s)
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Riveredge Resort Alexandria Bay
Riveredge Alexandria Bay
Riveredge
Riveredge Hotel Alexandria Bay
Riveredge Resort Resort
Riveredge Resort Alexandria Bay
Riveredge Resort Resort Alexandria Bay

Riveredge Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1001 reviews" "
Rating 8 - Good. 335 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay
Stayed 1 night in Sep 2024

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay. would stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Richard, Rochester

Liked: Cleanliness, staff & service
In the process of updating
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property stunk of cigarettes, the first room I was put in smelled so badly of cigarettes it made my eyes water. The brick outside of the pool on the exterior had been painted and now the brick is spalling badly and there's algae growth apparent on the white exterior. Despite the language of the website sounding like docking is included it costs a whopping $5/ft/day on rotted docks with leaky water spigots and sketchy shore power connections. The municipal owned launch adjacent the hotel (on their property) is so poorly maintained i was unable to launch my boat there. Inexperienced and rude boaters have power loaded so much there is an insurmountable mound of rock and debris just past the ramp that you cannot see from the ramp (it can be seen from the dock). The staff is the only saving grace this facility has going for it and the owners of this place clearly don't value them at all because the place is an outdated, neglected, unsafe dump. The fact that I was charged more than $100/night for a stay at such an unkempt piece of real estate is highway robbery. Stay elsewhere, the Riveredge Resort is definitely no longer what it once lay have been.
Rotted dock and spalling painted brick facade.
Closer view of neglected building and facilties.
Stayed 3 nights in Sep 2024

8/10 Good

Ling

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed every minute in this beautiful place
Stayed 3 nights in Sep 2024

8/10 Good

Vito

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No staff to open open tiki bar saturday. Friday night had two people. They were great. Love to be outside. Had great weather.
Stayed 2 nights in Sep 2024

4/10 Poor

Irina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property needs renovations. It is poorly maintained and my stay was just a huge disappointment. The room was not clean; with crumbs and dust on the floor. There were holes in the wall in the bathroom. There was no service provided; toilet got clogged, called room service and they brought me a plunger to do it myself. There was no safe in the room. However, they did put up a sign that anything missing from the room will be added to my bill; even the towels. The towels they offer are so old and washed out that they no longer white, they're grey. The mattress is outdated and uncomfortable. Also, the carpet around the hotel is held down by a duck tape. Other than the view and a close vicinity of the tour company they have nothing to offer.
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riveredge is a go to accommodation. One of the better in the area. A bit dated, but always a pleasant stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel with great staff, food, restaurant/bar and beautiful first floor. The elevator was slow and hot. The rooms were ok, but need some updating with more modern furniture, larger tv, and the air conditioning blew across the room onto the bed. Did not like that. Liked the mirror and lights in the bathroom.
Stayed 3 nights in Sep 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Tressa

Travelled with family
It was very nice on the river and to see across to Boldt Castle. Saw a beautiful sunset.
Stayed 1 night in Sep 2024

2/10 Terrible

Susan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room price was highway robbery. We could hear the tv in the next room which was on until after midnight the first night. 2nd night the people on both sides of our room were cackling and talking until after 3 am!and smoking pot and cigarettes. The room and bathroom were clean, bed decent, view gorgeous but not worth $555 for 2 days. Alexandria Bay and this hotel are run down and disappointing. The area has so much potential…but. Head to Clayton…so much better!!!
Stayed 2 nights in Sep 2024

8/10 Good

Eva

Travelled with family
.
Stayed 1 night in Sep 2024

8/10 Good

Carla

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable. Loved the balcony with view of the water. Only there one night. Served our needs!
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room included a jacuzzi tub which was very relaxing to wind down a long day of walking. King bed was very roomy, and we enjoyed sitting on the balcony of our room and seeing Boldt Castle in the distance. The food and service at our dinner and breakfast in both restaurants at Riveredge was fantastic. Absolutely recommend staying here on any trip to the Thousand Islands.
Stayed 1 night in Sep 2024

8/10 Good

Brian, Casnovia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place. I did report to the desk that the parking lot light was very dim and many lights were out, making the parking lot feel unsafe.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Travelled with partner
Walking distance to activities, gorgeous views, staff was very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 day business trip
Great staff and location
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I didn’t care at all for the breakfast meal my husband and I had pancakes that were absolutely awful. The pool was freezing it really should be heated. They left a card on the bed about black flies we were okay with that we were warned. The little spiders were definately a draw back as they dropped down into our bed.
Stayed 2 nights in Sep 2024

4/10 Poor

Marie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We didn’t stay. We asked for a refund. The common area wasn’t clean and then the cleanliness of the room was subpar. Lots of room for improvement in this facility.
Stayed 2 nights in Sep 2024

6/10 Okay

Christopher

Stayed 1 night in Sep 2024