With a stay at Hotel Port Alicante City & Beach in Alicante (Playa de San Juan), you'll be within a 15-minute drive of Alicante Harbour and El Corte Ingles Shopping Center. .This family-friendly hotel is 5 mi (8 km) from Postiguet Beach and 0.9 mi (1.5 km) from San Juan Beach.
What's nearby
San Juan Beach - 13 min walk
Alicante Golf Course - 4 min drive
Almadraba Beach - 9 min drive
Alicante Harbour - 11 min drive
El Corte Ingles Shopping Center - 12 min drive
Getting around
Raspeig Tram Station - 21 min drive
Alicante (YJE-Alicante Train Station) - 22 min drive
Alicante Intl. Airport (ALC) - 26 min drive
Restaurants
Lorea - 12 min walk
Texaco - 10 min walk
Ayrena Beach - 11 min walk
El Laurel Gastrobar - 9 min walk
Casa Pepe - 4 min walk
About this property
Hotel Port Alicante City & Beach
Family-friendly Alicante hotel in Playa de San Juan with a fitness center
Hotel Port Alicante City & Beach offers 207 accommodations with safes and complimentary toiletries. Digital television is provided. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 207 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite with local cuisine at Restaurante, a restaurant which features a bar/lounge and a pool view. Dining is also available at the coffee shop/cafe. Wrap up your day with a drink at the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Alicante? This hotel has 8288 square feet (770 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Restaurante - Overlooking the pool, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar - This poolside bar serves light fare only. Open daily.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Covered self parking on site (EUR 17 per day)
Limited on-site parking
Electric car charging station on site
Wheelchair-accessible parking available
Food and drink
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Restaurants on site
Restaurante
Bar
Things to do
Children's pool
Fitness centre
Outdoor pool
Playground
Sauna
Family friendly
Babysitting (surcharge)
Children's pool
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Conveniences
Banquet hall
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
Business centre
Conference space (8288 square feet)
A meeting room
Outdoors
Garden
Outdoor furniture
Pool sunloungers
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in hallways
Handrails in stairwells
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Bathroom
Free toiletries
Private bathroom
Shower/bath combination
Towels
Entertainment
Digital channels
TV
More
Connecting rooms available
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Renovations and closures
The following facilities will be closed during November, December, January, February, March, and April:
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Covered self parking fee: EUR 17 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Alicante-Playa San Juan
Holiday Inn Alicante-Playa San Juan
Holiday Inn Juan Hotel Alicante-Playa San
Holiday Inn Alicante-Playa San Juan Hotel
Holiday Alicante-Playa San Juan
Port Alicante playa San Juan Hotel
Holiday Inn Alicante Playa De San Juan
Port Alicante playa de San Juan
Port Alicante playa San Juan
Hotel Port Alicante City & Beach Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Joel was excellent in every way. From first day till last, we will return.
Was very quiet area but too residential with not much around. We were ok as wanted relax chill holiday. Lovely beach 10 min walk
Dodgy hotel with misleading and obscure selling/marketing practices. We were there years ago when it was the Holiday Inn and saw it had been refurbished so decided to give it a go. Little we knewthey have an old wing that is still like the old hotel and they actively hide from every PR shot. This area is not up to even 3* standard, and they will put you in there if you book through a third party. Apparently is down to customers to know without warning that all rooms without balcony belong in the old wing. Aircon and TV don’t work (absolutely ruined the experience being in July in Spain and unable to relax in the room to watch the Olympic Games). They actively lied about the faults and estimated time to resolve. Poor WiFi reception, dark, smelly damp corridors. Shower floods the entire bathroom. Disgustingly dirty rooftop pool with lots of “floating particles”.
A complaint for a refund has been logged with the Spanish authorities after spending hours trying to reason with the front desk. Hotel director doesn’t even have the authority to make decisions on how the property is ran. All at 210+ euro/night for the pleasure. Take your hard earned money elsewhere, you have been warned
Check in was delayed despite being told our room should be ready by around 3.30, we didn't get to our room till well after 5pm. The reception did ring me to confirm our rooms were ready which was nice.
The bed was rather uncomfortable being quite hard and there could be better shelving/drawer space. There is no hanging for dresses. (Well there is but it's very short so don't expect to hang your dress without folding it).
A suggestion for outside towel racks on the balcony as everyone hangs their towels over the balcony railing which doesn't look nice.
The upstairs pool should be Adults only/no under 16's/18's. The pool downstairs is sufficient for children and with the bar and 'chill out' atmosphere upstairs on the roof, it was spoilt by having shouting children in the pool.
The service in BOGO in the evening was very slow. I think management needs to do some undercover reviews and further training for staff upstairs in the evening. Despite that, the staff were friendly and we enjoyed the atmosphere upstairs very much.
All staff we came across were friendly and willing to please.
Property is perfectly clean and well maintained, staff is super polite and attentive, food was excellent, the hotel was full, but the atmosphere was quiet, everyone keeping to themselves, and the pools were delicious!
Great rooftop area with pool and bar, close to the beach, easy transportation around, great restaurants, and a supermarket 200m away.
Great choice that made our family holidays even more magical.
The hotel was very clean and stylish, breakfast buffet had plenty of choice, rooms were clean with everything you need.
Both pool areas were very clean.
Staff were very polite and helpful.
The only thing that marred our stay was the 82euro charge for lunch for 3 people which is extortionate.
Other than that I would definitely recommend and go back.
The property has two buildings, an old building form the '70s and a brand-new building. I was given a room in an old part of the building and at the time of check or during reservation this was not clear - next time it would be nice if you can give a heads-up to guests so they can upgrade ahead of time. Even though old area of hotel was remodeled, hallway and elevator smelled of stale, wet and mold. Carpet seemed overused and stained, and the elevators ran slowly. The room had a Basic mattress and pillows. The bathroom shower tends to flood the bathroom if the showerhead was not aimed directly at the drain.
Breakfast was great, so was dinner (which I had to pay additionally). The bar food and drink offerings were pretty decent as well. Staff at the bar by the pool felt always overwhelmed and busy. Service was ok, but very slow. My partner didn't manage to get coffee couple of times, as servers were ignoring him and helping other customers. I was lucky to get their attention.
Within 15 minutes of the city centre. Easily accessible via the tram. Supermarket close by. 5-10 minute walk to the beach which was beautiful. The food was very reasonably priced for a 4 star hotel. The staff were all very friendly. The pool areas were lovely. The bathroom to the room was a little bit tired but all was very functional. Overall we really enjoyed our stay and would like to return for a short break again soon.