With a stay at Five Seasons Almaty in Almaty (Bostandyk District), you'll be within a 5-minute drive of National Museum of Kazakhstan and Presidential Palace. .This hotel is 1.3 mi (2.1 km) from Almaty Central Stadium and 1.4 mi (2.2 km) from Central State Museum.
What's nearby
Almaty Central Stadium - 3 min drive - 2.1 km
Dostyk Plaza - 4 min drive - 2.9 km
Almaty Opera House - 5 min drive - 3.4 km
Zenkov Cathedral - 5 min drive - 4.4 km
MEGA Park - 6 min drive - 5.4 km
Getting around
Almaly - 10 min drive
Almaty Station - 17 min drive
Almaty (ALA-Almaty Intl.) - 30 min drive
Restaurants
J.Z. Peking Duck - 9 min walk
Restopark - 8 min walk
Costa Coffee - 11 min walk
La Coppola - 9 min walk
Coffee Boom - 8 min walk
About this property
Five Seasons Almaty
Hotel in Almaty with free valet parking and a 24-hour front desk
Five Seasons Almaty offers 23 accommodations with slippers and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and slippers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Languages
Czech, English, Russian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Food and drink
Coffee and tea in common areas
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
Accessibility
No lift
Room amenities
Bathroom
Free toiletries
Slippers
Towels provided
Entertainment
TV
Food and drink
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Hob
More
Desk
Heating
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Important information
Optional extras
Airport shuttle fee: KZT 3000.00 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Property is also known as
Five Seasons Almaty Hotel
Five Seasons Almaty Hotel
Five Seasons Almaty Almaty
Five Seasons Almaty Hotel Almaty
Five Seasons Almaty Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 16 out of 32 reviews
10 - Excellent
16
Rating 8 - Good. 10 out of 32 reviews
8 - Good
10
Rating 6 - Okay. 4 out of 32 reviews
6 - Okay
4
Rating 4 - Poor. 2 out of 32 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 32 reviews
2 - Terrible
0
8.4/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Abdulhafiz
Travelled with family
27 Dec 2024
Liked: Cleanliness, staff & service, amenities
Staff at fiveseasons were very polite, helpful and accomodating.
Abdulhafiz
Stayed 7 nights in Dec 2024
8/10 Good
abdul
Travelled with family, Travelled with family and small children
Your staying will much depend on the next door neighbors. If you get a team of sport teenagers, your nights will be a nightmare and you will have to look for their coach to make them quiet.
My overall experience at the property was great. The staff was helpful and courteous. The stay is high value with private room with attached bathroom at 11k tenge per night. There is a shared kitchen with utensils and amenities like stove, microwave, fridge. The room was basic and heated; great deal at this price. I found the room to be clean and spacious. There is 24 hr reception and I could easily checkin in the middle of the night. Wifi is also available. There is a mart nearby for basic stuff. They don't have hair dryer in room so you can borrow it from reception.
Manya
Stayed 5 nights in Oct 2024
10/10 Excellent
Aditya
Travelled with group
23 Oct 2024
Liked: Cleanliness
Property is value for money, dont expect many facilities at this price, area surrounding the property consist of corporate buildings, departmental store and restaurants are near by it is 3km from city center
For 7000 kzt (about $17) this is a real bargain. Service is fine and the room was reasonably clean (didn’t see any bugs). It’s not right downtown but not too far either (45 min walk or 10 min taxi ride to the historic center).
The curtains weren’t that thick so a lot of light comes in the room in the morning- not great if you want to sleep in.
I was a solo taveler. I paid $15 USD per night for two nights for a clean room that has a private bathroom and would sleep 5 people.
Breakfast was $2 USD.
I went on to stay at a very nice hotel after this, but the value here would be hard to beat, especially because one of the nights was just so I could sleep due to arriving from the airport at 2am.
Christopher
Stayed 2 nights in Jan 2020
4/10 Poor
Marlis, Boise
14 July 2019
Disliked: Cleanliness, staff & service
Lots of cockroaches
The room was large & the beds were not as hard as in China. We could not get a good night's sleep due to all the cockroaches. They were crawling on us in the bed & walls. The front desk people do not speak any English. Location was too bad for walking around.
Nice facility, welcoming staff, but I got assigned to a room with 3 single beds instead of a bedroom with a double bed. Works were undergoing on the staircase so it was a bit messy. No lift.
The staff was extremely kind and helpful for my last-minute tourism needs (needed to find an affordable car/taxi to go to a mountain location within the hour). Yes, there were at some points local dogs barking.
Goof location, good Wi-Fi, good value for your money, dorm room for 3 females with bathroom was large and nice. Commun spaces were confortable. The kitchen was very useful and the woman working there really helpful. She can also cook for you if you choose. The guy at the desk did great to help and was very friendly. Close to lots of buses to get anywhere in the city.
Отличное место отдыха в конце дня. Не сказать, что в центре, но все близко. До БЦ НурлыТау 20 минут ходьбы. До Центрального Парка, рынка - 30 минут на такси. До КокТобе - 15 минут на такси.
Неплохая кухня, внимательный и ответственный персонал.
Скромная гостиница, скромная и цена - 7.000 тг/сутки. Однако номер порадовал относительной просторностью - думаю, около 40-45 кв.м. И главное - чистое и свежее постельное белье, в номере чистота. Санузел тоже чистый и удобный. На ресепшене меня встретил вежливый молодой человек, помог с челоданом. А также подсказал как сориентироваться в городе. Из минусов могу отметить лишь плохую звукопоглощаемость - постоянно слышала соседей. Но меня это не сильно беспокоило.
Благодарю коллектив гостиницы за приятное пребывание. Рахмет!