2/10 Terrible
Verified traveller
3 July 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very bad
Verified traveller
Stayed 2 nights in Jun 2024
Regardal Hotel
4.0 star property
Photo gallery for Regardal Hotel
Reviews
7.47.4 out of 10
Good
Popular amenities
- Hot tub
- Pool
- Bar
- Breakfast included
- Gym
- Spa
Explore the area
Pozharskogo Street 1, Almaty, 050013
- Almaty Central Stadium13 min walk
- Kazakhstan Independence Monument19 min walk
- Republic Square19 min walk
- Almaty (ALA-Almaty Intl.)33 min drive
Room options
View all photos for Corner Suite
Corner Suite
- 45 sq m
- Sleeps 2
- 1 King Bed
View all photos for Standard Room, 1 Bedroom
Standard Room, 1 Bedroom
- 24 sq m
- City view
- Sleeps 2
- 1 Double Bed OR 2 Large Twin Beds
View all photos for Premium Suite
Premium Suite
- 55 sq m
- Sleeps 2
- 1 King Bed
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About the area
Almaty
A stay at Regardal Hotel places you in the heart of Almaty, within a 15-minute walk of Kazakhstan Museum of Arts and Kasteev State Museum of Arts. .This spa hotel is 9.3 mi (15 km) from Shymbulak Ski Resort and 0.4 mi (0.6 km) from Almaty Central Stadium.
What's nearby
- Almaty Central Stadium - 13 min walk - 1.2 km
- Republic Square - 19 min walk - 1.6 km
- Almaty Opera House - 4 min drive - 3.2 km
- Zenkov Cathedral - 4 min drive - 3.7 km
- MEGA Park - 4 min drive - 4.1 km
Getting around
- Almaly - 11 min drive
- Almaty Station - 18 min drive
- Almaty (ALA-Almaty Intl.) - 33 min drive
Restaurants
- Vanilla - 4 min walk
- Жан Плов Лагман - 1 min walk
- Roof Garden - 13 min walk
- Qaimaq - 10 min walk
- Marrone Rosso Baykonur - 7 min walk
About this property
Regardal Hotel
Almaty hotel in Bostandyk District with 2 restaurants and a full-service spa
Regardal Hotel offers 189 air-conditioned accommodations with minibars and safes. Accommodations are furnished with single sofa beds. LCD televisions come with satellite channels.
Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Rai. Services include sports massages, Swedish massages, Thai massages, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 189 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Eastern European cuisine at Manhattan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Manhattan - This restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Ala Tal - This restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Languages
Azerbaijani, English, Russian, Turkish
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Motorhome/coach/lorry parking (free) on site
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Free buffet breakfast available daily 8:00 AM–10:00 AM
- 2 restaurants
- 1 poolside bar and 1 bar
- 24-hour room service
Restaurants on site
- Manhattan
- Ala Tal
Things to do
- Children's pool
- Fitness centre
- Full-service spa
- Indoor pool
- Sauna
- A hot tub
- Steam room
Family friendly
- Children's pool
- Indoor pool
- Laundry facilities
- Rollaway/extra beds (surcharge)
- Sofa bed
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
Business services
- Business centre
- A meeting room
Spa
- Body scrubs
- Body treatments
- Body wraps
- Manicures and pedicures
- Massage - prenatal
- Massage - sports
- Massage - Swedish
- Massage - Thai
- Sauna
- Spa open daily
- Hot tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Lift
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Heating
- Rollaway/extra beds (surcharge)
- Single sofa bed
Bathroom
- Dressing gowns
- Bidet
- Free toiletries
- Hairdryer
- Private bathroom
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- LCD TV
- Satellite channels
Food and drink
- Electric kettle
- Free bottled water
- Minibar
More
- Free local calls
- Iron/ironing board (on request)
- Safe
- Slippers
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 12:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 7000 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
- Airport shuttle fee: KZT 7000 per vehicle (one-way, maximum occupancy 4)
- Rollaway bed fee: KZT 7000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Property Registration Number 230840033309
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property
Children under 5 years old are not allowed in the spa without adult supervision
Property is also known as
Grand Aiser
Grand Aiser Almaty
Grand Aiser hotel
Grand Aiser hotel Almaty
Grand Aiser Hotel
Regardal Hotel Hotel
Regardal Hotel Almaty
Regardal Hotel Hotel Almaty
Regardal Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 6 reviews" "
10 - Excellent
2
Rating 8 - Good. 2 out of 6 reviews" "
8 - Good
2
Rating 6 - Okay. 1 out of 6 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 6 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 6 reviews" "
2 - Terrible
1
6.8/10
Cleanliness
7.0/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Good
hani
25 June 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not upscale
My 2nd time staying here. the description of this hotel has the word "upscale". it is not upscale.
The lady at the reception (with curly hair) is great, always with a smile and friendly. Breakfast was the same food both times i stayed here. the fried rice was very delicious but the others were just average.
the rooms are very old fashioned and dated. broken tiles, stains, toilet not thoroughly scrubbed and shower head that didn't work properly.
the liquid soap at the sink smells horrible. i had to use my own soap.
hani
Stayed 1 night in Jun 2024
10/10 Excellent
anna
26 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
anna
Stayed 2 nights in Apr 2024
6/10 Okay
Dharmendra
Travelled with group
10 Feb 2024
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not comparative
Dharmendra
Stayed 4 nights in Feb 2024
8/10 Good
hani
25 June 2024
Liked: Staff & service
messed up booking
i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point.
liquid soap at the sink smells awful
hani
Stayed 1 night in Jun 2024
10/10 Excellent
Ercan
Business traveller
6 June 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ercan
Stayed 1 night in Jun 2024