Grand Hotel Tien Shan Almaty, KAZ - Best Price Guarantee

Room type	Options	Nightly price	Book
Premium Double Room Room with view 36 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 1 King Bed 388-sq-foot room, located on the ground floor, city views Internet - Free WiFi and wired internet access Entertainment - 100-cm Smart TV with satellite channels Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, slippers, and free toiletries Practical - Safe, laptop workspace, and phone; rollaway/extra beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Area rugs in room Need to Know - No cribs (infant beds) available Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price
Other room types
Superior Double Room 36 square metres 1 Double Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 1 Double Bed 390 sq feet Internet - Free WiFi and wired internet access Entertainment - 100-cm Smart TV with satellite channels Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Bathrobes, slippers, and free toiletries Practical - Safe, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Area rugs in room Non-Smoking		Select dates to see price
Standard Single Room 22 square metres 1 Twin Bed (Extra beds available: Cot) Room sleeps 1 guest (up to 1 child) Room cleanliness: Wonderful! 4.5 1 Twin Bed 240 sq feet Internet - Free WiFi and wired internet access Entertainment - 100-cm Smart TV with satellite channels Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Shower, bathrobes, and slippers Practical - Safe, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Area rugs in room Non-Smoking		Select dates to see price
Deluxe Double Room 38 square metres 1 Double Bed 1 Twin Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 3 children) Room cleanliness: Wonderful! 4.5 1 Double Bed or 1 Twin Bed 406 sq feet Internet - Free WiFi and wired internet access Entertainment - 100-cm Smart TV with satellite channels Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Bathrobes, slippers, and free toiletries Practical - Safe, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Area rugs in room Non-Smoking		Select dates to see price
Luxury Suite 38 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 4 guests (up to 3 children) Room cleanliness: Wonderful! 4.5 1 King Bed 407 sq feet Layout - Bedroom and living room Internet - Free WiFi and wired internet access Entertainment - 100-cm Smart TV with satellite channels Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - 2 bathrooms, bathrobes, slippers, and free toiletries Practical - Safe, laptop workspace, and phone; rollaway/extra beds and cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Area rugs in room Non-Smoking		Select dates to see price
Superior Twin Room 34 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.5 2 Twin Beds 369 sq feet Internet - Free WiFi and wired internet access Entertainment - 100-cm Smart TV with satellite channels Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Bathrobes, slippers, and free toiletries Practical - Safe, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Area rugs in room Non-Smoking		Select dates to see price
Premium Twin Room Room with view 30 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests Room cleanliness: Wonderful! 4.5 2 Twin Beds 323-sq-foot room with city views Internet - Free WiFi and wired internet access Entertainment - 100-cm Smart TV with satellite channels Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, slippers, and free toiletries Practical - Safe, laptop workspace, and phone Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Area rugs in room Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking		Select dates to see price

Hotel Amenities

Fitness facilities
Wheelchair accessible
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Total number of rooms - 78
Number of floors - 3
Airport transport (surcharge)
Conference space
Coffee/tea in common areas
Laundry facilities
Free breakfast
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Business centre
Porter
Dry cleaning/laundry service
Limo or Town Car service available
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Smoke-free property
Wedding services
Tours/ticket assistance
Free WiFi
Free wired Internet
Number of restaurants - 1
Conference space size (feet) - 9555
Conference space size (meters) - 888
Number of meeting rooms - 1
Number of indoor pools - 2
Conference centre
Turkish bath/Hammam
Free self parking
Computer station
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Daily
Luggage storage
Pool sunloungers
Free buffet breakfast
Wheelchair accessible: No
No accessible shuttle
No accessible airport shuttle

Family Friendly Amenities

Number of indoor pools - 2
Free WiFi
Laundry facilities
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

English
Russian

Parking

Free self parking

Room Amenities

Grand Hotel Tien Shan offers 78 accommodations with minibars and safes. Beds feature premium bedding. 100-cm Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Cable/satellite TV service
Minibar
Daily housekeeping
Hypo-allergenic bedding available
Phone
Bathrobes
Free toiletries
Hair dryer
In-room safe
Room service (24 hours)
Desk
In-room climate control (air conditioning)
Premium bedding
Turndown service
Free bottled water
Blackout drapes/curtains
Slippers
Satellite TV service
Free WiFi
Free wired Internet
TV size 100
TV size (measurement) cm
Towels provided
Linens provided
Smart TV
Soap
Shampoo
Toilet paper
Laptop-friendly workspace
Wardrobe
Area rug/s in room

Where to Eat

A complimentary buffet breakfast is served each morning between 6 AM and 10:30 AM.

Restaurant Nauryz - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Kezdesu - This lobby lounge specializes in international cuisine. Open 24 hours.

L Fame Lounge and Leisure - This café specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Cigar Club - This bar specializes in international cuisine and serves dinner only.

24-hour room service is available.

Nearby Things to do

2 indoor swimming pools are on site along with a sauna and a fitness center.

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 5
Couples treatment rooms
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Steam room in spa
Thai massage

Information missing or incorrect? Tell us! Opens in a new window

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 5:30 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for KZT 10000.0 per day.
Cribs (infant beds) are available for KZT 5000.0 per day.

Pet Policy

Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

No lifts

Children stay free

Number of children who can stay for free – 3

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 6

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Fees

Optional extras

Airport shuttle fee: KZT 8000 per vehicle (one-way, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out fee: 100 percent of room rate (subject to availability)
Crib (infant bed) fee: KZT 5000.0 per day
Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Grand Hotel Tien Shan
Grand Hotel Tien Shan Almaty
Grand Tien Shan
Grand Tien Shan Almaty
Grand Tien Shan Hotel
Grand Hotel Tien Shan Hotel
Grand Hotel Tien Shan Almaty
Grand Hotel Tien Shan Hotel Almaty

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 3 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Information missing or incorrect? Tell us! Opens in a new window

Grand Hotel Tien Shan

Grid of 60 images

Choose your room

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: d/M/yyyy

Get an overview of this hotel
Almaty hotel in Medeu District with 2 indoor pools and a full-service spa

Popular property highlights

Languages spoken

Grand Hotel Tien Shan

Hotel Amenities