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Room type Options Nightly price Book
Business Double Room
14 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Business Single Room
14 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 1 guest
Select dates to see price
Standard Twin Room
14 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite
42 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Presidential Suite, 2 Bedrooms
123 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Business Twin Room
14 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Single Room
14 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 1 guest
Select dates to see price
Junior Suite
28 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Central hotel with free breakfast connected to a shopping center in Almaty

Popular property highlights

Breakfast included
Free WiFi
24-hour business centre
Laundry facilities
24-hour front desk

A stay at Hotel Otrar places you in the heart of Almaty, within a 10-minute walk of 28 Panfilov Heroes Memorial Park and Almaty Cathedral. This hotel is 9.3 mi (14.9 km) from Shymbulak Ski Resort and 0.4 mi (0.7 km) from Museum of Kazakh Musical Instruments.

Make yourself at home in one of the 161 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

Take advantage of recreational opportunities offered, including a nightclub, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 9 AM.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • Concierge services
  • Total number of rooms - 161
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Laundry facilities
  • Free breakfast
  • Nightclub
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Sauna
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1981
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • 24-hour business centre
  • Number of meeting rooms - 1
  • Number of indoor pools - 1
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Terrace
  • Free buffet breakfast
  • Reception hall

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Russian

Room Amenities

Hotel Otrar offers 161 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Fridge
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Premium bedding
  • Pay films
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Premium TV channels
  • Wireless internet access
  • Shower only
  • Digital TV service
  • Free WiFi
  • TV size (measurement) inch
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Low-height counters/sink
  • Wardrobe

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 9 AM.

Hotel Otrar has a restaurant on site.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 6 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

Check-in time starts at noon

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for KZT 7000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

Children stay free

One child stays free

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Airport shuttle fee: KZT 23000 per person (roundtrip)
  • Rollaway bed fee: KZT 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Otrar Almaty
  • Otrar Almaty
  • Otrar
  • Hotel Otrar Hotel
  • Hotel Otrar Almaty
  • Hotel Otrar Hotel Almaty

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Clothing is optional at this property.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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