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 Almaty •1 Room
 Almaty • 1 Room
Book online or call 1800 781 504 Phone Number

Novotel Almaty City Center

4.0 out of 5.0
Dostyk Avenue 104 A, Almaty, 1800 781 504
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Parking
Wifi
Pets
Business
Smoke Free
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Room type Options Nightly price Book
Photo of room
Standard Room, 1 Double Bed
25 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Photo of room
Superior Room, 1 Double Bed
25 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room, 2 Single Beds
25 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Eco-certified Almaty hotel in Medeu District with a full-service spa

Popular property highlights

Free self parking
Free WiFi
Pets allowed
24-hour business centre
Smoke-free property

Novotel Almaty City Center is centrally located in Almaty, a 3-minute walk from Kok Tobe Cable Car and 8 minutes by foot from Colibri. This eco-certified hotel is 0.8 mi (1.3 km) from Dostyk Plaza and 0.8 mi (1.3 km) from National Museum of Kazakhstan.

Make yourself at home in one of the 190 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at Le Resto, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

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Novotel Almaty City Center

Dostyk Avenue 104 A, Almaty, A25D5Y3

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 190
  • Number of floors - 10
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Television in common areas
  • Library
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Sauna
  • Smoke-free property
  • Free WiFi
  • Year Built – 2018
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Number of meeting rooms - 6
  • Number of indoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Vegetarian breakfast available
  • Organic food
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • No accessible shuttle
  • Accessible airport shuttle
  • Number of accessible parking spaces 2
  • Registration desk height (inches) - 31
  • Registration desk height (centimetres) - 80
  • Lift door width (inches) - 35
  • Lift door width (centimetres) - 90

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Russian
  • Turkish

Parking

Free self parking

Room Amenities

Novotel Almaty City Center offers 190 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Slippers
  • Satellite TV service
  • Free WiFi
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height bed
  • Visual fire alarm
  • Wheelchair-width doorways
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches
  • Low counters/sink height (inches) - 33
  • Low counters/sink height (centimetres) - 85
  • Doorway wheelchair width (inches) - 35
  • Doorway wheelchair width (centimetres) - 90
  • Low bed height (inches) - 18
  • Low bed height (centimetres) - 45

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Le Resto - This restaurant specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Lobby Bar - This lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Nearby Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Playground on site

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of KZT 10000 per pet, per night, plus a deposit of KZT 20000 per stay
  • Dogs and cats only
  • 1 total pets
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

UnionPay

Staffed front desk

Children stay free - maximum age 16

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Contactless check-out is available

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Fees

Optional extras

  • Fee for buffet breakfast: approximately KZT 7000 per person
  • Airport shuttle fee: KZT 8000 per person (one-way)
  • Pet deposit: KZT 20000 per stay
  • Pet fee: KZT 10000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: KZT 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Almaty City Center Opening December 2018 Hotel
  • Novotel Opening December 2018 Hotel
  • Novotel Almaty City Center Opening December 2018
  • Novotel Almaty City Center Hotel
  • Hotel Novotel Almaty City Center Almaty
  • Almaty Novotel Almaty City Center Hotel
  • Hotel Novotel Almaty City Center
  • Novotel Almaty City Center Almaty
  • Novotel Almaty City Center (Opening December 2018)
  • Novotel Hotel
  • Novotel
  • Novotel Almaty City Center
  • Novotel Almaty City Center Hotel
  • Novotel Almaty City Center Almaty
  • Novotel Almaty City Center Hotel Almaty

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Contactless check-in and contactless check-out are available.

Awards & Affiliations

  • Green Key (Gronne Nogle)
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