Park Dedeman Almaty

4.0 star property

Photo gallery for Park Dedeman Almaty

Reception hall
Front of property
Junior Room
Indoor pool
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Spa
  • Parking included
  • Laundry

Explore the area

Map
Timiryazeva st. 67/A, Almaty, 230940006335
  • Fantasy World Almaty
    ‪3 min drive‬
  • Almaty Central Stadium
    ‪4 min drive‬
  • National Museum of Kazakhstan
    ‪5 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪42 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Junior Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Almaty

With a stay at Park Dedeman Almaty in Almaty (Bostandyk District), you'll be within a 5-minute drive of Casino Zodiak and Fantasy World Almaty. .This hotel is 1.7 mi (2.7 km) from Kazakhstan Museum of Arts and 1.7 mi (2.7 km) from Kasteev State Museum of Arts.

What's nearby

  • Almaty Central Stadium - 4 min drive
  • Almaty Opera House - 7 min drive
  • Dostyk Plaza - 7 min drive
  • MEGA Park - 7 min drive
  • Zenkov Cathedral - 7 min drive

Getting around

  • Almaly - 16 min drive
  • Almaty Station - 23 min drive
  • Almaty (ALA-Almaty Intl.) - 42 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Mr. Donerci - ‬5 min walk
  • ‪Teadot - ‬3 min walk
  • ‪Black Market - ‬4 min walk
  • ‪Marmaris Döner - ‬6 min walk

About this property

Park Dedeman Almaty

Hotel in Almaty with spa services and a 24-hour front desk
Park Dedeman Almaty offers 110 accommodations with slippers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 110 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
At Park Dedeman Almaty, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Park Dedeman Almaty has a restaurant on site.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 13.50 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Indoor pool
  • Spa services

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Spa

  • Massages

Accessibility

  • This property does not have any lifts

Room amenities

Bathroom

  • Private bathroom

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 12 2025 to February 25 2025 (dates subject to change):
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Park Dedeman Almaty Hotel
Park Dedeman Almaty Almaty
Park Dedeman Almaty Hotel Almaty

Park Dedeman Almaty Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ehab, Mississauga

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Dedeman Almaty offers superior experience services compared to the average Almaty hotel. The English-speaking staff facilitated smooth communication. While the room was clean and comfortable, I think it could benefit more from additional amenities to improve and meet international hotel standards. The breakfast buffet provided minimal options and was very limited. The absence of bidet sprays in the bathroom and the lack of a welcoming lobby area were noticeable shortcomings. Additionally, the check-in and check-out processes could be streamlined for greater efficiency.
Stayed 4 nights in Nov 2024

10/10 Excellent

Soner

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Top class hotel in all respects
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruxandra Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel near an exceptional Botanical Garden
I loved this hotel because it was at 5 min walking distance to the huge Botanical Garden full of trees, flowers, birds, ... and you could visit this Garden from 9 AM to 9 PM. As Almaty is very big as town, I found it important to have such an interesting huge Garden near. It looked like a huge forest with a lot of beautiful trees arranged in alleys, and at the entrance had also very pretty flowers. The hotel has also an excellent swimming pool and sauna as well as rooms with Mountain views or Garden views. I am fully recommending this hotel.
Stayed 3 nights in Jun 2024

2/10 Terrible

Danny

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was the hotel from $#$. I booked the room because it has a pool and spa. Neither were open the first day and only the spa on the second day. I never had anyone clean the room or supply fresh towels. I saw a cart outside so took some towels from there. The restaurant has good food but the workers do not care about the job. It took forever for me to get seated. The workers acted like I was bothering them. Breakfast is supposed to come with a made to order omelet, scrambled eggs, etc. No one came to offer the eggs and when I asked, I was ignored. This is a beautiful hotel but the workers make it not worth visiting. The lack of advertised amenities, makes it not worth visiting. If you want a bar, be warned, it is part of the reception area.
Stayed 2 nights in May 2024

10/10 Excellent

Gang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sicis Srl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sicis Srl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto
Tutto perfetto. Hotel bello e ristorante buono
Stayed 5 nights in Nov 2024

10/10 Excellent

Akihiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in Almaty
The staffs were English-speaking and we had no problems communicating with them. The hotel room was clean and I had no problems. However, on the first day I arrived, there was no hot water in the shower, only cold water. The hotel said it was due to maintenance, so it could not be helped, but it was a little disappointing after a long plane ride. The next morning, the hot water came out of the shower without any problem. I ordered room service at the hotel for dinner, which was very good. There is a shopping center around the hotel, which is very convenient.
Stayed 2 nights in Sep 2024

8/10 Good

jungyul

Stayed 2 nights in Oct 2024

8/10 Good

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

UGRAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Average
The mountain view from the restaurant floor of the hotel is excellent. Hotel staff are very helpful and willing. However, the hotel does not have a nice lobby. Check-in and check-out process takes too long. Get up early if you don't want to miss your flight. The water in the bathroom in my room was constantly getting cold and hot. That's why my shower experience was so bad.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024