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Frazel Heritage Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Frazel Heritage Hotel

Lobby
Executive Suite, City View
Front of property
Balcony view
53-inch Smart TV with cable channels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jalan Kanchut, Lebuhraya Darul Aman, 429, Alor Setar, Kedah, 05100
  • Aman Central
    ‪2 min walk‬
  • Galeri Sultan Abdul Halim
    ‪2 min walk‬
  • Alor Setar Tower
    ‪3 min walk‬
  • Alor Setar (AOR-Sultan Abdul Halim)
    ‪15 min drive‬

Room options

View all photos for Family Triple Room, City View

Family Triple Room, City View

Family Triple Room, City View

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

Coffee and/or coffee maker

Elite Single Room, 1 Bedroom, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, City View

Executive Suite, City View

Executive Suite, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

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Room

StarCity Hotel Alor Setar

Parking included
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (194)
The price is AU$67
for 1 room
includes taxes & fees
2 Feb - 3 Feb
StarCity Hotel Alor Setar

About the area

Alor Setar

A stay at Frazel Heritage Hotel places you in the heart of Alor Setar, steps from Aman Central and 2 minutes by foot from Galeri Sultan Abdul Halim. .This hotel is 0.1 mi (0.2 km) from Alor Setar Tower and 0.2 mi (0.3 km) from Yellow Palace.

What's nearby

  • Aman Central - 2 min walk
  • Alor Setar Tower - 3 min walk
  • Menara Alor Star - 4 min walk
  • Pekan Rabu Complex - 11 min walk
  • Darul Aman Stadium - 2 min drive

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 15 min drive

Restaurants

  • ‪China Town Food court唐人街饮食中心 - ‬4 min walk
  • ‪Boat Noodle - ‬4 min walk
  • ‪Mykōri Dessert Café - ‬2 min walk
  • ‪Vest Café - ‬4 min walk
  • ‪Zus Coffee - ‬4 min walk

About this property

Frazel Heritage Hotel

Hotel in Alor Setar with free breakfast and a 24-hour front desk
Frazel Heritage Hotel offers 43 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 53-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

Make yourself at home in one of the 43 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Alor Setar? This hotel has 510 square feet (47 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • Free off-site parking
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:30 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • Conference space (510 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hand-held shower head
  • Height-adjustable showerhead
  • Tile flooring in room

More

  • Designated smoking areas
  • Romance packages available
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 53-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Frazel Heritage Hotel Hotel
Frazel Heritage Hotel Alor Setar
Frazel Heritage Hotel Hotel Alor Setar

Frazel Heritage Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.4/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jacob

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention. 1. Repeated Tax Payment Request Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable. 2. Poor Breakfast Quality The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay. These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Stayed 1 night in Dec 2024

10/10 Excellent

Ivor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy although my room was kinda small but sufficient.
Stayed 1 night in Nov 2024

8/10 Good

MOHD FAHAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024