With a stay at Staybridge Suites Amarillo - Western Crossing by IHG in Amarillo, you'll be within a 5-minute drive of The Galleries at Sunset Center and Amarillo Little Theatre. .This hotel is 1.7 mi (2.8 km) from Austin Tennis Center and 2.6 mi (4.1 km) from Baptist St. Anthony's Health Care System.
What's nearby
Baptist St. Anthony's Health Care System - 5 min drive - 4.2 km
Amarillo Botanical Gardens - 5 min drive - 4.3 km
Northwest Texas Hospitals - 5 min drive - 5.5 km
Texas Tech University Health Sciences Center - 5 min drive - 5.6 km
Amarillo Civic Center - 6 min drive - 7.1 km
Getting around
Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 17 min drive
Restaurants
McDonald's - 8 min walk
Olive Garden - 5 min walk
Rudy's Country Store and Bar-B-Q - 7 min walk
Sonic Drive-In - 12 min walk
Big Jim's Pizza Co. - 8 min walk
About this property
Staybridge Suites Amarillo - Western Crossing by IHG
Hotel in Amarillo with free breakfast and a 24-hour fitness center
Staybridge Suites Amarillo - Western Crossing by IHG offers 97 accommodations with DVD players and complimentary newspapers. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 97 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Staybridge Suites Amarillo - Western Crossing by IHG. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Amarillo? This hotel has 904 square feet (84 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Food and drink
Free buffet breakfast
Free manager's reception
Snack bar/deli
Things to do
24-hour gym
Children's pool
Indoor pool
Library
TV in common areas
Family friendly
Children's pool
DVD player
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Indoor pool
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (limited availability)
Business services
904 square feet of conference space
Business centre
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No lift
Room amenities
Bathroom
Deep soaking bathtub
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
DVD player
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Hob
Kitchen
Microwave
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Pet fee: USD 50.00 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property is professionally cleaned
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Staybridge Suites Amarillo
Staybridge Suites Amarillo Western Crossing
Staybridge Suites Western Crossing
Staybridge Suites Western Crossing Hotel
Staybridge Suites Western Crossing Hotel Amarillo
Western Crossing
Western Crossing Amarillo
Staybridge Suites Amarillo Western Crossing Hotel
Staybridge Suites Crossing
Staybridge Suites Amarillo Cr
Staybridge Suites Amarillo - Western Crossing by IHG Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The walls had dirty marks everywhere. The mattress on the pull out sofa had a lot of stains that looked to be dog related. There wasn’t any bedding for the sofa bed in the room. Unsanitary.
Very disappointed with our stay. We checked into the hotel in the late evening after a 9hr drive, unloaded our bags and were getting ready for bed when we discovered the fitted sheet had faint blood stains. We immediately contacted the front desk and spoke to the sales manager who provided us with a replacement sheets. Unfortunately when we went to replace the sheets we discovered that the pillow top cover also had what appeared to be a recent blood stain indicating that none of the bedding had been recently replaced. At that point it was quite late and we had already unpacked so we decided to just remove all of the old bedding including pillow cases and use the sheets we got from the front desk to sleep that evening which we were barely able to do after all that and to top it off the walls of the room were so thin that we could hear the couple in the next room. Also there was a large flood light right outside the bedroom window that came in through the top of the curtain lighting the room. The next day we called the front desk again speaking to the general manager who sent a maid to replace the bedding and clean the room. The maid further confirmed the blood stained pillow top and sheets as well as finding urine stains. Unbelievable! The maid gave the room a thorough cleaning and apologized for the issue even though it wasn't her floor. After that there was absolutely ZERO follow up by management nor any offer to compensate us for the terrible first night.
The room was great and the hotel breakfast was also really good. The only problem we had was that the pool was being refurbished. If that is something you was looking forward to using, check and see about its status before booking. We will stay here again.
I liked the convenient location and the sitting area leading to the pool. A few of the staff were friendly; greeting us with a smile in the hallways as we passed.
The floors were stained throughout the common areas and our suite. None of the soaps or toilet paper were refilled before our stay. The lemon water in the dining room was not refreshed during the time we were there. Our towels had different types of hairs stuck to them from previous guests. One of the bathtubs pooled and drained very slowly. Also trash sat outside of the elevator for at least a day on our floor.
Stopped here as a halfway point for a long road trip and the area is calm and clean. We had our dog and theres a deposit, but i assume that's for cleaning even though there was some stains on the carpet when we arrived to our room.
Check in and lobby all great --- lobby attractive and full of extra hospitality offerings on the day we arrived. Room large, love full for-real kitchen facilities. Beds very comfy.
I don’t have a single good thing to say about this property. I made the reservation because it was a suite with two queen beds and a sleeper sofa, which was intended to accommodate three friends traveling together. The sleeper sofa. OMG. The mattress was absolutely disgusting and the feet was higher than the head. I figured I’d just make the best of it since we were exhausted from traveling, but found out there was no bedding for the sleeper sofa. The lady at the front desk said she had “no access to housekeeping” supplies, yet offered only a sheet to cover the mattress and a pillow cover. Unacceptable. These mattresses need to be covered, if they were they wouldn’t be so nasty with obvious urine stains. I ended up sleeping on the top of the sofa and it was so broken down and uncomfortable, I wasn’t able to get more than a combined hour of sleep. The lady at check in was very rude and inconsiderate and offered no solution. She was too busy flirting with some man. Upon check out, I tried to express my irritation and was basically told “too bad”. The room was nasty, pubic hair and dust on the back of the bathroom door, dirty fingerprints and even a booger on the wall by thermostat. Sink was dirty. Only two towels available. Outside of all of that, the way I was treated for requesting appropriate bedding was completely unacceptable. Front desk staff at check in and check out were the most unprofessional and lazy rude staff I’ve ever experienced. Never again.
We checked in late night around 2am so first thing when we walked in the room and turned the lights on full of cockroach, had a nasty odor. It didn't look nothing like on the website 😕 😐 very disappointed. We canceled and left
Cecilia Yvonne
Stayed 2 nights in Sep 2024
2/10 Terrible
Arnoldo
Travelled with family
22 Sept 2024
Liked: Staff & service
Disliked: Cleanliness
The room had cockroaches in the sink by the burners and fridge also one of the beds was not even made right.
Arnoldo
Stayed 1 night in Sep 2024
6/10 Okay
Mike, Dallas
14 Sept 2024
Mike
Stayed 1 night in Jul 2024
2/10 Terrible
James
12 Sept 2024
Disliked: Cleanliness
James
Stayed 1 night in Sep 2024
8/10 Good
benjmain
5 Sept 2024
benjmain
Stayed 7 nights in Aug 2024
8/10 Good
Rodney
Business traveller
27 Aug 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Stay Only if you Must.
Pretty uneventful. The facility is extremely tired for a Staybridge. Lots of dings and cracks in the wall, several horrendous carpet stains, filthy and worn cutlery, etc. We’ve stayed primarily at Staybridges throughout our travels around the US and generally speaking, Staybridges are outstanding and pristine. Unfortunately this one is in dire need of updating and cosmetic repairs.