The facilities in the room were very poor, no telephone or remote for the TV.
Bathroom was tiny, you could nearly turn around in there.
The shower was a dribble of water.
There were only 3 staff on when we arrived and the pub was heaving. Staff had a couldn’t care less attitude, especially when I reiterated my earlier email request of a twin room.
There were only 2 staff on at breakfast, again it was very busy, and no one was assisting people on what to do.
Breakfast was poor also.
I feel totally ripped off by this pub, I stayed in a 5* hotel the night before with fantastic staff, amenities and catering for a fraction of what this place charged! They should have been wearing a mask when they took my payment as I felt robbed!