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Hotel Zenit Diplomatic

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zenit Diplomatic

Front of property
Reception
Outdoor pool
Bar (on property)
Interior

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
Avinguda de Tarragona, s/n, Andorra la Vella, AD500
  • Illa Carlemany Shopping Center
    12 min walk
  • Burger King
    12 min walk
  • L'Hospitalet-pres-l'Andorre Station
    37 min drive
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    2 min drive

Room options

View all photos for Triple Room

Minibar, in-room safe, cots/infant beds, rollaway beds

Triple Room

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Double Room

Minibar, in-room safe, cots/infant beds, rollaway beds

Double Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, cots/infant beds, rollaway beds

Double Room Single Use

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room (2 adults and 1 child)

Minibar, in-room safe, cots/infant beds, rollaway beds

Triple Room (2 adults and 1 child)

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Front of property

Hotel Andorra Palace

Pool
Spa
Kids pool
Free WiFi
4.2 out of 5, Very good, (277)
The price is AU$227
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Andorra Palace

About the area

Andorra la Vella

With a stay at Hotel Zenit Diplomatic in Andorra la Vella, you'll be within a 15-minute walk of Illa Carlemany Shopping Center and Perfume Museum. .This hotel is 0.3 mi (0.6 km) from Andorra Massage and 0.5 mi (0.8 km) from La Nou Lake Trail.

What's nearby

  • Andorra Massage - 13 min walk
  • Placa del Poble - 18 min walk
  • Caldea Spa - 18 min walk
  • Church of Saint Stephen - 18 min walk
  • Pyrenees Andorra Shopping Centre - 2 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 37 min drive
  • Barcelona El Prat Airport (BCN) - 165 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Diamant Andorra - ‬17 min walk
  • ‪L'Orri - ‬20 min walk
  • ‪Lizarran Andorra - ‬15 min walk

About this property

Hotel Zenit Diplomatic

Hotel in Andorra la Vella with a seasonal outdoor pool and a 24-hour front desk
Hotel Zenit Diplomatic offers 85 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. This Andorra la Vella hotel provides complimentary wireless Internet access. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones and safes, and you can also request cribs/infant beds (surcharge).
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and a communal living room.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Andorra la Vella? This hotel has 1690 square feet (157 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 18 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 12 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1690 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 4.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Covered self parking fee: EUR 18 per night
  • Crib (infant bed) fee: EUR 4.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Zenit Diplomatic
Hotel Zenit Diplomatic Andorra La Vella
Zenit Diplomatic
Zenit Diplomatic Andorra La Vella
Hotel Zenit Diplomatic Hotel
Hotel Zenit Diplomatic Andorra la Vella
Hotel Zenit Diplomatic Hotel Andorra la Vella

Hotel Zenit Diplomatic Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 109 out of 479 reviews" "
Rating 8 - Good. 166 out of 479 reviews" "
Rating 6 - Okay. 106 out of 479 reviews" "
Rating 4 - Poor. 61 out of 479 reviews" "
Rating 2 - Terrible. 37 out of 479 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Advertised as a 4 star hotel and I suppose it was in the 70's and 80's. Nowadays, it's a bit tired and in need of a refurbishment. Having said that, the staff are wonderful and the hotel is clean. Our room had workable air conditioning. The hotel advertises EV Charging but, in reality it's a few 13 amp sockets and the loan of a granny charger. However, I can't complain as the charging was free. There are two garage floors and most bays didn't have power so EV drivers may find it difficult to park near a power socket. If you like shopping, the hotel is ideally situated very close to the main shopping area. There's also a hiking path just behind. In my view, the staff were the stars at this hotel. I'd go back just for that reason.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer, Baltimore

Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

6/10 Okay

Petros

Liked: Cleanliness, room comfort
Disliked: Staff & service
Needs update and training their cleaners
It was really central and easy to walk everywhere. The bed was comfortable. Took my first shower with no shower gel, the bottle attached in the bathroom was completely empty. Used my own hair shampoo as a shower gel. Reception apologized and asked the cleaner to fill it up. Following day and after cleaner already cleaned my room in the morning, while I was away, I came back to change clothing around 13:30 and the cleaning supervisor without knocking the door entered my room! Again reception apologized. The hotel needs and update and definitely doesn’t feel that this is a 4 star hotel. The reception staff spoke English and were polite.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great for an overnight stay. Secure underground parking for our motorcycle. The meal deal breakfast and dinner buffets were an absolute bargain.
Stayed 1 night in May 2024

10/10 Excellent

Julio A Jorge, Miami

Stayed 1 night in May 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a expensive charge for parking. But all rest is very good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in great location; comfy bed; spacious room; friendly staff; a pool; I definitely recommend it
Stayed 2 nights in Sep 2023

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Fabulous hotel, wonderfully helpful staff that went above & beyond to assist us extend our stay. Lovely large room. Well appointed bathroom. Very comfortable beds. We ate in snack room & restaurant, food was good quality & nicely cooked. Breakfast buffet was superb & included cooked option that was being freshly cooked. I would definitely recommend this hotel.
Stayed 1 night in Jun 2023

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, room comfort
Just Okay
Nothing was per say wrong with the hotel...the less than great review is just because I would never consider it a 4 star hotel. The hotel has better ratings and is more expensive than we experienced. If I'm going to be paying that much, I would expect a nicer stay. The one positive is the location was very good - walking distance to the center and shopping areas.
Stayed 1 night in Nov 2021

6/10 Okay

Jon

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Average!
Dated but clean hotel. Advertised with free parking but not available on arrival. Room key didn't work first time - no apology!
Stayed 1 night in Oct 2021

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andorra trip
Hotel in a good central location, friendly staff and clean hotel.
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean staff very friendly
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has free parking near the center of town. Walk to the main tourist area about 5-10 min.
Stayed 1 night in May 2019

8/10 Good

John

Liked: Staff & service
Not worthy of 4*
Certainly not worth a 4* rating. Wi-fi was almost non existent and beds not overly comfortable. Hotel looks a little run down and could do with some TLC. Well located for the bus station and a 10 minute walk to the main shopping area so can’t complain about the location. For the money, you can probably do a lot better.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location
The hotel is in a good location, it is a 10 min walk (with luggage) to the bus station, there is a large supermarket just across the road from it and it is within an easy walk of a lot of restaurants
Stayed 1 night in Aug 2018

6/10 Okay

vicki, winchester England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to centre
Great location but very dated. Not a British standard 4 star,more of a 3/2. Staff friendly but early breakfast is not what you would get. Clean although dated
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good place. Central.
Stayed 2 nights in Jul 2018

8/10 Good

Olef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location and wonderful staff
Stayed 1 night in Feb 2018

6/10 Okay

Steffany, Ottawa, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Great location at a great price.
Great location, price and staff. The cafeteria was decent and reasonably priced when you feel like resting in the hotel. WiFi worked in all public areas and the room, it was also much better than noted in previous reviews. The room was outdated and therefore appeared slightly unkempt. Great value for the cost. I would highly recommend to any travelers passing through. Perhaps choose something slightly fancier if you are in Andorra for a length stay.