Located in Birmingham (Marston Green), Hilton Birmingham Metropole is within a 10-minute walk of National Exhibition Centre and The Bear Grylls Adventure. .This family-friendly hotel is 0.9 mi (1.4 km) from Resorts World Birmingham and 13.8 mi (22.2 km) from Bullring & Grand Central.
What's nearby
National Exhibition Centre - 8 min walk - 0.7 km
Resorts World Arena - 8 min walk - 0.7 km
The Bear Grylls Adventure - 8 min walk - 0.7 km
The Vox Conference Centre - 10 min walk - 0.8 km
Resorts World Birmingham - 10 min walk - 0.9 km
Getting around
Air Rail Link Tram Stop - 5 min drive
Solihull Hampton-in-Arden Station - 6 min drive
Birmingham Airport (BHX) - 7 min drive
Restaurants
Caffè Nero - 4 min drive
Subway - 7 min walk
Food & Bar Hall 3 NEC - 13 min walk
PizzaExpress - 10 min walk
Gild Lobby Bar & Lounge - 1 min walk
About this property
Hilton Birmingham Metropole
Family-friendly Birmingham hotel in Marston Green with 2 restaurants
Hilton Birmingham Metropole offers 795 accommodations with safes and hair dryers. These individually decorated accommodations include desks. 55-inch flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 795 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a 24-hour health club, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Birmingham? This hotel has 59998 square feet (5574 square meters) of space consisting of conference space and 31 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hilton Birmingham Metropole has 2 restaurants serving breakfast, lunch, and dinner.
Wheelchair-accessible parking and van parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.00 per person
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
Free daily reception
24-hour room service
Things to do
24-hour fitness centre
Children's pool
Concerts/live shows
Indoor pool
Sauna
A hot tub
Steam room
Family friendly
Children's pool
Free rollaway/extra beds
High chair
Indoor pool
Laundry facilities
Conveniences
ATM/banking services
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Conference space (59998 square feet)
Meeting rooms - 31
Outdoors
Outdoor furniture
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
Designated smoking areas
Room amenities
Bedroom
Bed sheets
Free rollaway beds
Heating (climate-controlled)
Hypo-allergenic bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
55-inch flat-screen TV
TV channels
Food and drink
Electric kettle
Free tea bags/instant coffee
More
Connecting rooms available
Desk
Individually decorated
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 18.00 per person
Self parking fee: GBP 15.00 per night
Pet fee: GBP 30 per pet (varies based on length of stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Worst Hilton Ever!! Parking is expensive.. even Premier in include FREE parking as your a paying guest. NOT Hilton….£29 extra on top of an already expensive room.
The room had paper this walls, was up all nite due to loud people from a conference. Not consideration for people sleeping at 2am!
This was by far the worst place at the NEC to stay. Would not recommend at all.
The only thing about the stay that was good was the breakfast. Everything else was a let down/rip off.
Will not stay here again and probably won’t consider any other Hilton.
Alan
Stayed 1 night in Aug 2024
6/10 Okay
Stuart
Travelled with partner
25 Aug 2024
Liked: Property conditions & facilities
Breakfast was very poor
Stuart
Stayed 1 night in Aug 2024
2/10 Terrible
AMBIK
23 Aug 2024
AMBIK
Stayed 1 night in Aug 2024
6/10 Okay
Shamila
Travelled with family and small children
21 Aug 2024
Disliked: Cleanliness
There was no warmth to the hotel. The front of house staff just seemed very transactional. The room itself was fine but it could have done with a thorough clean. There was a dust web above our bed on the ceiling for the two nights we stayed showing that the cleanliness wasn’t really up to scratch. The pool was okay but the changing rooms were horrid. Would class it more as a 3 star.
Check-in very friendly and check out similar. The room was lovely and toiletries were a nice added touch. The pillows were not my favourite as I prefer foam pillows so a choice would have made the room perfect as everything else was great. The lounge bar was empty and a very disappointing area maybe because it was empty but the food whilst quick gave us both upset stomach’s sadly. The food was reasonably priced but the wine was not. We booked to be close to the NEC and we were which was great. We’d stay again but probably not eat there.
Hotel was lovely and clean, although our room did need a burst of air freshner when we got to our room. Luckily the cleaning staff where cleanimg the next room and were so kind to help.
Floor space is limited.
Executive lounge offers free drinks and nibbles..very limited options for vegetarian or vegan guests.
there was no air con in the room, the receptionist at front desk did try to help by offering another room but this should have been communicated to us earlier - not a typical Hilton experience.
shuell
Stayed 3 nights in Jul 2024
2/10 Terrible
Misbah
Travelled with family, Travelled with family and small children, Travelled with partner
31 July 2024
Disliked: Staff & service
I’m very suprised that this is a Hilton hotel. No where near satisfactory staying here. DO NOT RECOMMEND