4/10 Poor
Audrey
23 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities
A shame that you arrive to a country in a good mood and then you get to your accommodation and your greeted by a rude receptionist like the one a C suites. Extremely passive aggressive, patronising and outright rude. He needs to go and take a training course on customer service, if you don’t like your job, go and work in a box by yourself where nobody needs to deal with you.
I requested for a ground floor room in advance in which they said was fine but they instead gave me a room on the third floor. The receptionist tends to handle the WhatsApp number for the apartment in which he reads your message and leaves you on read as if you won’t see him when you’re going out.
Receptionist dismissed me when I didn’t want to order from the leaflet on his desk for food. Seems like it was his friends business but quite frankly didn’t look appetising for me to want to try. In the end I sorted it out myself.
He also gave a room key to someone to come up into my room without permission or verifying to see if I know them or not. Imagine someone came up to do something terrible? No regards for safety let alone disclosing where someone is staying.
I paid for a room with max occupants of 3, he then charged €20 per day for additional guest.
Shower was blocked for a few days but they came to sort it out when informed of it. Other than that, clean property inside and outside. Taxi’s are easy to get a hold of.
Audrey
Stayed 9 nights in Sep 2024