8/10 Good
JUANITA
Travelled with partner
6 Jan 2025
Liked: Cleanliness, staff & service
I like that the room was extremely clean and the staff were always friendly and ready to help in anything I needed. The area is one of the best in Tampico and the hotel has a very nice pool. I didn’t like that there is no elevator and you have to carry your luggage through the stairs. Also; the washroom has only half a glass door and it is very small and you need to be careful not to get everything wet when you are taking a shower. They also have a shuttle to the airport which add value to the hotel, they picked me up on time and it is a big van. I found the restaurant a little bit expensive for the small buffet they have and that you need to wait for someone to serve the food to you even when it is a buffet. But again, customer service was extremely good and everyone working there were very helpful and friendly.
JUANITA
Stayed 13 nights in Dec 2024