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NH Collection Andorra Palome

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Andorra Palome

Restaurant
Superior Room, Terrace
Suite (View)
Bar (on property)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Crta. d'Arinsal s/n, AD400 Erts, Arinsal, La Massana, AD400
  • La Massana Ski Lift
    3 min drive
  • Vallnord Ski Area
    6 min drive
  • Arinsal Ski Lift
    6 min drive
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    19 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (View)

Suite (View)

Suite (View)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

  • 23.37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room (View)

Premium Room (View)

Premium Room (View)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Arinsal

With a stay at NH Collection Andorra Palome in Arinsal, you'll be within a 15-minute walk of Els Orriols Ski Lift and Comapedrosa Highlands Trail. .This hotel is 1.2 mi (1.9 km) from Pitch & Putt El Torrent and 1.2 mi (1.9 km) from Pontal de Maceió Beach.

What's nearby

  • Vallnord Ski Area - 6 min drive
  • Arinsal Ski Lift - 6 min drive
  • Pal-Arinsal Ski Resort - 8 min drive
  • Caldea Spa - 8 min drive
  • Pyrenees Andorra Shopping Centre - 10 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 62 min drive
  • La Seu d'Urgell (LEU) - 59 min drive

Restaurants

  • ‪RESTAURANTE ANDREA - ‬3 min drive
  • ‪Borda De L'avi - ‬2 min drive
  • ‪Factory Arinsal - ‬12 min walk
  • ‪Cafe Don Piacere - ‬3 min drive
  • ‪Pizzeria Angelo - ‬3 min drive

About this property

NH Collection Andorra Palome

Hotel in Arinsal with a fitness center and a 24-hour front desk
NH Collection Andorra Palome offers 34 air-conditioned accommodations with safes and bathrobes. 40-inch LED televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include slippers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 34 air-conditioned rooms featuring minibars and LED televisions. Cable television is provided for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy a satisfying meal at ÉMO serving guests of NH Collection Andorra Palome. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
ÉMO - Onsite restaurant.
Bar - Onsite bar. Open daily.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 15 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 18-22 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • ÉMO
  • Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 to 22 per person
  • Uncovered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

NH Collection Andorra Palome Hotel
NH Collection Andorra Palome Arinsal
NH Collection Andorra Palome Hotel Arinsal

NH Collection Andorra Palome Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 34 reviews" "
Rating 8 - Good. 10 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Receptionist was just lovely and very helpful.
Stayed 1 night in Jun 2024

8/10 Good

Laith, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
-

10/10 Excellent

Angeliani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
Stayed 2 nights in May 2023

10/10 Excellent

Tomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Neus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MANUEL HECTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para repetir
Una gran suite moderna con un buen colchón y vistas al río y a la montaña. Ducha y bañera de hidromasaje en un amplio baño. Si abres ligeramente la ventana puedes dormir con el sonido del Río. Una gozada.
Stayed 1 night in Aug 2024

6/10 Okay

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Climatizacion estripeada
Hotel que hace muchos alos que utilizo , este año algo decepcionado. El aire acondiciinado no funcionaba y la habitacion era una sauna.....no lo pudieron solucionar, con lo que la noche fue en vela
Stayed 1 night in Jul 2024

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

JOSE MANUEL

Stayed 2 nights in Apr 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Julian

Travelled with family
Disliked: Room comfort
Sobra una Extrella
Habitaciones pequeñas y el desayuno ridículo Le sobra una Estrella
Stayed 4 nights in Feb 2024

10/10 Excellent

ESTHER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy acogedor y bien cuidado. Lo único que cambiaría es darle un poco más de intensidad a la luz de los pasillos.
Stayed 1 night in Feb 2024

8/10 Good

Rocío

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge the parking separately and its not cheap
Stayed 3 nights in Feb 2024

10/10 Excellent

Cecilia

Stayed 2 nights in Dec 2023

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Júlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!!!!
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
Stayed 4 nights in Nov 2023

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre avec vue, si possible…
Bel hôtel à l’écart du centre et tranquille, prenez chambre avec vue…
Stayed 1 night in Oct 2023

8/10 Good

odile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bel hôtel au personnel efficace
Hôtel très bien situé, avec parking.Tres bon wifi, suite agréable avec une jolie vue sur le jardin. Deco très design, petit déjeuner bien achalandé. Literie au top, salle de bain originale. Grand dressing! . Point négatifs, manque global de lumière (sources lumineuses insuffisantes et peu éclairantes) dans la chambre, pas de lumière dans le dressing (on ne voit pas bien ses affaires), pas de mouchoirs dans la salle de bain, avec des lumières un peu jaune au plafond, sans lumière autour du miroir ce qui ne permet pas de se maquiller. Douche à ne pas mettre au débit maximum au risque se faire déborder l’eau du bac receveur. La baignoire balneo ne fonctionnait pas bien (pas de buses jets d’eau seules les buses à air fonctionnaient). Petits balcons sans réelle utilité. Et pas de table basse devant les deux fauteuils confortables, dommage dans une suite. Salle de gym très bien équipée, il ne manquerait juste qu’un vélo elliptique et un rameur. Pas de piscine. Globalement cela reste un bel hôtel romantique, avec la rivière qui masque bien le bruit de la route.
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
C'est la deuxième fois que nous venions dans cet établissement qui est vraiment de belle qualité. Mais je trouve dommage que le parking soit devenu payant 15 euros et le petit déjeuner est devenu hors de prix. Sinon c'est parfait, nous aimons beaucoup cet endroit.
Stayed 2 nights in Sep 2023