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Tradition Julen Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tradition Julen Hotel

Exterior
Garden
Matterhorn Suite | Balcony view
Matterhorn Double Room
Sports facility

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Gym
  • Pool
  • Pet-friendly

Explore the area

Map
Riedstrasse 2, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Restaurant Schäferstube
    1 min walk
  • Zermatt Gornergratbahn Station
    9 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Family Suite

Family Suite | Interior

Family Suite

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Double Room Chalet Style

Double Room Chalet Style

Double Room Chalet Style

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Single Room Chalet Style

Single Room Chalet Style

Single Room Chalet Style

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Comfort Room

Superior Comfort Room

Superior Comfort Room

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Matterhorn Double Room

Matterhorn Double Room

Matterhorn Double Room

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Matterhorn Suite

Matterhorn Suite

Matterhorn Suite

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Zermatt

A stay at Tradition Julen Hotel places you in the heart of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. .This spa hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 1 min walk
  • Matterhorn Museum - 3 min walk
  • Zermatt-Furi Gondola - 9 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬4 min walk
  • ‪Brown Cow - pub - ‬6 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬3 min walk
  • ‪Harry`s Ski Bar - ‬4 min walk
  • ‪Whymper-Stube - ‬4 min walk

About this property

Tradition Julen Hotel

Hotel with 2 restaurants, steps from Zermatt-Matterhorn Ski Paradise
Tradition Julen Hotel offers 32 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 32 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Grab a bite at Restaurant Julen, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities. A train station pick-up service is provided at no charge.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Restaurant Julen - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Schaeferstube - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Julen
  • Schaeferstube

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Julen
Hotel Romantik
Julen
Romantik Hotel Julen
Romantik Hotel Julen Zermatt
Romantik Julen
Romantik Julen Zermatt
Romantik Hotel Zermatt
Romantik Hotel Julen
Tradition Julen Hotel Hotel
Tradition Julen Hotel Zermatt
Tradition Julen Hotel Hotel Zermatt

Tradition Julen Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 148 out of 160 reviews" "
Rating 8 - Good. 11 out of 160 reviews" "
Rating 6 - Okay. 0 out of 160 reviews" "
Rating 4 - Poor. 0 out of 160 reviews" "
Rating 2 - Terrible. 1 out of 160 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities
This hotel is lovely with very nice rooms. However be warned they have the strangest and most hopeless air conditioning system you can imagine. You operate it through the TV and it doesn’t have temp, just zones. You also cannot change the fan speed. So in the middle of the night my wife was hot and we had to turn on the large TV to change to another zone - which we had no idea what it was. It also blows right onto you face while sleeping. I moved to the couch it was so uncomfortable. Also we found some front desk to be less than accomodating. When we asked for information about the area we didn’t really feel like they wanted to help. We would say most were great and the restaurant team were excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really beautiful! Great staff and great room- a mix of old charm with modern luxuries.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This might be our favorite hotel of all time. The 10/10 reviews were exactly right. The staff from front desk to restaurant to housekeeping were friendly, courteous and helpful. The room and bed were comfortable and had everything we needed. Our little patio was nice for morning coffee and the breakfast buffet was excellent. Absolutely lovely. The hotel will pick you and your luggage u at the train station, simply call them when you are due to arrive.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night, and we were very impressed. The hotel was extremely clean, and the staff was fantastic: friendly, very welcoming, and helpful. My son is 6’5”, and he slept very comfortably on the sofa bed. The room was very spacious. A bridge with an excellent view of the Matterhorn at sunrise is nearby.
Stayed 1 night in Jun 2024

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this gem of a hotel
Amazing stay. Plenty of space and great services. Loved our dinner at the hotel restaurant. Already recommending to friends. Highly recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, excellent staff, outstanding restaurant. I can’t recommend this hotel highly enough!
Stayed 2 nights in May 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Mark

Travelled with family
First class. This family owned hotel has mastered hospitality and obviously has excellent hiring and training programs. Staff was exceptional, food and service top notch. Naria at front desk is one of the best I’ve encountered. She was impressive in her manner and how she interacted and assisted guests.
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here. The staff is welcoming and helpful. The rooms are traditionally appointed and cozy, clean. Breakfast, bar and onsite restaurants were great too. We are already discussing our return to Zermatt and Julen!
Stayed 3 nights in May 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was top notch, from the front desk staff, to the servers/bartenders, the spa/massage therapist, to the housekeeping staff! The room was very comfortable...except for American standards, it was very warm. We slept with our balcony doors open every night, even during the snow flurries. The bed and bedding were amazing! There was a complementary mini bar that they restocked every day. Turn down service with chocolates was a nice surprise. The morning breakfast was incredible, you could get an omelet or pancakes if you didn't find something on the buffet. Fresh squeezed orange juice and mimosas were also included. The cappuccino was amazing! The dinners also did not disappoint! Overall 10 out of 10! Highly recommend!
Stayed 4 nights in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Douglas

Stayed 2 nights in May 2024

10/10 Excellent

Barbara, New Lenox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great. Nuria was very informative on local activities and getting us to where we wanted to go. We were able to get to a viewing site for the Matterhorn thanks to her help. Room was large and comfortable. Bathroom and shower were nice and spacious. One of the few hotels that I actually didn't want to leave, because I was comfortable there.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, room, breakfast...everything. Floor lights that turn on as you move throughout room were cool too.
Stayed 1 night in Apr 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay! The front desk reception staff are very knowledgeable about local interests. I highly recommend this hotel!!
Stayed 3 nights in Apr 2024

10/10 Excellent

kibong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

ARTURO, Frisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, Location location location Good service Great restaurant for dinner It’s a good option in Zermatt
Stayed 2 nights in Mar 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As someone who spends about 50 nights a year in a hotel I can say with certainty that this is the best place I remember staying! The staff are incredible, the location is super convenient, and the restaurant in the hotel is the most sought-after in town! Can’t wait to come back, and stay twice as long…
Stayed 4 nights in Feb 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels (and I travel a lot!)
Can't give this hotel enough 5 stars. Everything was amazing: 1. The location. If you ski, it's an easy walk to the bus that takes you to the lifts. There are bars, restaurants, shopping, anything you want on a vacation is steps away. 2. The rooms are big, warm and cozy. 3. What really stood out is the welcoming service and atmosphere. We will come again just for that 4. The restaurant has amazing food!
Stayed 7 nights in Feb 2024

10/10 Excellent

shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
family owned, personal service, staff at breakfast absolutely brilliant! Gabriela at dinner also
Stayed 6 nights in Jan 2024

10/10 Excellent

Eliseo

Stayed 9 nights in Nov 2023

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay here staff were wonderful great spa & breakfast was plentiful
Stayed 3 nights in Nov 2023