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Apartamentos HG Tenerife Sur

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apartamentos HG Tenerife Sur

2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
Resort view
24-inch TV with satellite channels
Standard Apartment (Balcony/Terrace)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
Avenida de Ámsterdam, 3, Los Cristianos, Arona, Tenerife, 38650
  • Los Cristianos Beach
    9 min walk
  • Las Vistas Beach
    16 min walk
  • Golf Las Americas
    4 min drive
  • Tenerife (TFS-Tenerife South)
    14 min drive

Room options

View all photos for Standard Apartment (Balcony/Terrace)

Standard Apartment (Balcony/Terrace)

Standard Apartment (Balcony/Terrace)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Double Room Single Use, 1 Single Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Double Room Single Use, 1 Single Bed

  • 30 sq m
  • Studio
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Studio, 1 Bedroom

Standard Studio, 1 Bedroom | Living area

Standard Studio, 1 Bedroom

  • 30 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds

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About the area

Arona

With a stay at Apartamentos HG Tenerife Sur, you'll be centrally located in Arona, within a 5-minute drive of Siam Park and Los Cristianos Beach. .This family-friendly aparthotel is 3.8 mi (6.2 km) from Fañabé Beach and 1.8 mi (2.8 km) from Playa de las Américas.
View more Aparthotels in AronaOpens in a new window

What's nearby

  • Los Cristianos Beach - 9 min walk
  • Las Vistas Beach - 16 min walk
  • Siam Park - 4 min drive
  • Playa de las Américas - 5 min drive
  • Fañabé Beach - 7 min drive

Getting around

  • Tenerife South Airport (TFS) - 14 min drive

Restaurants

  • ‪The Vault Bar Tenerife - ‬4 min walk
  • ‪Mercado la Pepa - ‬7 min walk
  • ‪Olive Garden Deli - ‬6 min walk
  • ‪Los Corzos - ‬3 min walk
  • ‪Panaria - ‬6 min walk

About this property

Apartamentos HG Tenerife Sur

Family-friendly aparthotel with 2 outdoor swimming pools connected to the convention center in Arona
Apartamentos HG Tenerife Sur offers 189 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies. Televisions come with premium satellite channels. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and bidets.

This Arona aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 189 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this aparthotel include wireless internet access (surcharge), concierge services, and shopping on site.
You can enjoy a meal at Las Flores serving the guests of Apartamentos HG Tenerife Sur, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Arona? This aparthotel has 1076 square feet (100 square meters) of space consisting of a conference center and a meeting room.
Buffet breakfasts are available for a surcharge.
Las Flores - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Las Flores - Onsite bar. Open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Beach

  • Near the beach
  • Beach umbrellas
  • Beach sunloungers

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Sauna
  • Massages

Internet

  • WiFi available (EUR 5 per day)

Parking and transport

  • No on-site parking available
  • Free off-site parking
  • On-site car hire

Restaurants on site

  • Las Flores
  • Las Flores

Kitchenette

  • Fridge
  • Stovetop
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Breakfast available for a fee: EUR 8 for adults and EUR 4 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Towels provided
  • Hairdryer
  • Bidet

Entertainment

  • 24-inch TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk
  • Conference centre (1076 square feet of space)

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Safe (surcharge)

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Near the ocean
  • Near the sea
  • Near the boardwalk
  • Near the airport
  • In the city centre
  • In a village

Things to do

  • Fitness centre
  • Scooter/moped hire on site
  • Bike hire on site
  • Racquetball/squash on site
  • Snorkelling nearby
  • Wildlife and game drive nearby
  • Segway hire/tours nearby
  • Kayaking nearby
  • Golf nearby
  • Skydiving nearby
  • Whale watching nearby
  • Theme parks nearby
  • Boat tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 189 rooms
  • 5 buildings
  • Built in 1983
  • Access via exterior cooridors

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children
  • Fee for in-room wireless internet: EUR 5 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per day (rates may vary)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Apartamentos HG Tenerife Sur
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona
Apartamentos HG Tenerife Sur Arona
HG Sur
HG Sur Tenerife
HG Tenerife
HG Tenerife Sur
Tenerife Sur
Apartamentos HG Tenerife Sur Hotel Arona
Apartamentos HG Tenerife Sur Hotel
Apartamentos HG Tenerife Sur Apartment Arona
Apartamentos HG Tenerife Sur Apartment
Apartamentos HG Tenerife Sur Arona
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona

Apartamentos HG Tenerife Sur Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 94 out of 462 reviews" "
Rating 8 - Good. 219 out of 462 reviews" "
Rating 6 - Okay. 108 out of 462 reviews" "
Rating 4 - Poor. 28 out of 462 reviews" "
Rating 2 - Terrible. 13 out of 462 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 10 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, room comfort
Very nice nd good location
Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Travelled with partner
I feel not just the hotel but the area appears scruffier than our last stay , one year ago.
Stayed 7 nights in May 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big pool area with lots of sun beds
Stayed 5 nights in Apr 2024

4/10 Poor

Hannah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is tired and needs renovation. Kitchen amenities extremely basic and nothing provided to clean with. Pictures definitely look nicer than what you actually get. Pool is almost impossible to use as there are too many rooms for the size of the pool / sunbeds provided and despite signs, people reserve towels and staff do not monitor this, all sunbeds taken with an empty pool by 8am. Pool does not have a pool bar in the middle as shown on photos. They were also renovating directly under our room from 7:30am-4pm every day and there was no warning of this. Overall- good area / close to everything in walking distance for Los Cristianos, but would not recommend as properties of a similar price seem a lot nicer.
Stayed 6 nights in Apr 2024

4/10 Poor

Lee

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Emily

Travelled with family
Liked: Room comfort
Stayed 8 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

mick

Liked: Cleanliness, room comfort
Week away
Apartments were a little “tired” and needed some decoration and updating. For example the bathroom ceiling paint was peeling off.
Stayed 7 nights in Feb 2024

8/10 Good

julian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2024

6/10 Okay

Anthony

Stayed 6 nights in Dec 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Tenerife
Tidy apartment beds were comfy. Nice balcony view out to the pool area. Staff were nice and friendly my only complaint was our check in was slightly delayed. Overall a decent stay would use again.
Stayed 3 nights in Nov 2023

8/10 Good

David

Liked: Room comfort
Stayed 8 nights in Aug 2023

4/10 Poor

amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff rude and not helpful at all
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Never again
Well after arriving at a hotel I stayed at a few years ago, I was really surprised as how down hill it’s gone. We arrived and we’re greeted by a very grumpy chap who asked for our passports and once he’d finished with them, they were threw them under the glass back at us. We had a room on the 2nd floor overlooking the main road opposite our the Christian Sur. The room had a very cheesy smell and once I opened the fridge, it smelt like a fisherman’s bait box which had contained maggots in. It stunk to high heaven and there’s no way I’d store butter / bread in there as it would contaminate everything. The bathroom was absolutely vile, I’ve taken photos of the toilet, shower and sink, all of which seem to have dodged the cleaners since 2000. The toilet was stained and dark in colour, the bathroom tiles had stains on and then the sink had ring marks on from where someone has had their false teeth in a glass overnight. Oh there’s a welcome tray in the bathroom which is also filthy. The ceiling fan in the tv room made a horrible clicking for the duration of my stay whilst being used, but the icing on the cake was on the lastnight, even that had given up the will to function anymore, it decided to come off its mounting as I was watching tv and ended up being suspended by two wires. Having already spoken to reception about previous issues, the staff weren’t bothered about anything apart from taking your money from you. I’ve taken plenty of photographs
Stayed 8 nights in Jun 2023

8/10 Good

Marín

Business traveller
Liked: Cleanliness, room comfort
comment
The stay was great and the guy in the lobby Zeben (I think was his name) Was absolutely fantastic. He was kind very willing to help with everything, friendly, just perfect. I like the stay and would choose this hotel again and reccomend it. BUT the internet connection was aweful, and there was NO internet in my room, and not possible to do anything about it. And the premium internet was broke. So the work we had to take care off, over the internet was not possible which was very unfortunate because we trusted that we could use the internet connection. So until the internet will be available and good we can not come back to this fantastic hotel
Stayed 7 nights in May 2023

8/10 Good

steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms look a little bit tired but overall the place is a great place to stay, the pool is fabulous & in a good location, would stay again
Stayed 6 nights in May 2023

8/10 Good

Julie

Liked: Cleanliness
Very clean but dated
The apartment was very clean as were all communal areas. The staff were helpful and any reported bits of maintenance issues were fixed immediately. The furnishings in the apartment lounge need an update as they are reaching the end of their life and are worn and dated.
Stayed 7 nights in May 2023

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite clean and generally condition of the hotel
Stayed 7 nights in May 2023

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 8 nights in Apr 2023

8/10 Good

Julie

Stayed 3 nights in Apr 2023

10/10 Excellent

maureen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property excellent location
Stayed 3 nights in Nov 2022

8/10 Good

Gareth

Stayed 4 nights in Nov 2022

8/10 Good

Joanne

Liked: Cleanliness, room comfort
Great position just set back from town Good food shops nearby Restaurant on-site good Lovely pool Daily maid service Staff friendly and helpful
Stayed 7 nights in Sep 2022

8/10 Good

Audrey

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2022