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Cleopatra Palace Hotel

4.0 star property
VIP Access
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Cleopatra Palace Hotel

Outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch and dinner served
Exterior
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking included
  • Gym
  • Housekeeping

Explore the area

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Arona Pyramid
    ‪1 min walk‬
  • El Camison Beach
    ‪3 min walk‬
  • Las Vistas Beach
    ‪6 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪20 min drive‬

Room options

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View (2 adults and 1 child)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool (2 adults and 1 child)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Sea View (2 adults and 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite (2 adults and 1 child)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Doble)

Minibar, in-room safe, desk, laptop workspace

Suite (Doble)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Sea View

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Arona

When you stay at Cleopatra Palace Hotel in Arona, you'll be on the beach, a 3-minute drive from Playa de las Américas and 6 minutes from Siam Park. .This beach resort is 3.7 mi (6 km) from Fañabé Beach and 1.1 mi (1.8 km) from Los Cristianos Beach.
View more Resorts in AronaOpens in a new window

What's nearby

  • Playa de las Américas - 10 min walk
  • Los Cristianos Beach - 15 min walk
  • Veronicas Strip - 19 min walk
  • Golf Las Americas - 5 min drive
  • Siam Park - 6 min drive

Getting around

  • Tenerife South Airport (TFS) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cafetería Plaza - ‬3 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪Mamma Mia - ‬1 min walk

About this property

Cleopatra Palace Hotel

Family fun on the beach, with outdoor pool, near Playa de las Américas
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Arona resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 431 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Cleopatra Palace Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Beach club (surcharge)
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Scooter/moped hire
  • Shopping
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • A meeting room

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 1001 reviews" "
Rating 8 - Good. 339 out of 1001 reviews" "
Rating 6 - Okay. 83 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Amazing hotel very clean and fantastic breakfast
Stayed 7 nights in Sep 2024

8/10 Good

Brogan

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

lee

Stayed 5 nights in Sep 2024

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Magdalena, Tujunga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and courteous. The hotel and hotel grounds are beautiful. We called the front desk for kettle and coffee cups since the room didn't have and both arrived in a timely manner. Very good food and bar options. Hotel is within walking distance from restaurants, bars and shopping. My only issue is the hotel website should include the fact that there is an extra charge for using the gym and the chaise lounges on the beach. These are usually included in the cost of hotel/room. Guests at hotel are able to use the pool and eat at restaurant with Mediterrean Hotel which is hotel nedt to Cleopatra. Overall, I would.highly recommend this hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Graham

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Gail Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Stayed 10 nights in Sep 2024

10/10 Excellent

Hilary

Stayed 7 nights in Aug 2024

10/10 Excellent

Trucly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our ocean view room!
Stayed 10 nights in Aug 2024

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is literally right on the beach. Staff was very attentive and helpful. Breakfast was included and was amazing. We loved the pools inside the hotel. If I could give 1 suggestion about room updates: bigger TV and usb charge outlet by the night tables. We loved our stay and will definitely come back next year.
Stayed 8 nights in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access was wonderful. The negative is we only had one night!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 7 nights in Aug 2024

10/10 Excellent

Angus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Aly

Stayed 2 nights in Jul 2024

4/10 Poor

Dean

Stayed 2 nights in Jul 2024

6/10 Okay

Lee

Travelled with group
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

6/10 Okay

Ebrahim

Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service
Perfect location
Great hotel which is away to undergo refurbishment which is much needed as beds uncomfortable and decor dated .. ideal position in las americas
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely hotel
We stayed pre-renovation Very lovely and clean hotel, slightly dated in the rooms but it’s due to be renovated after we leave - breakfast was good with lots of options and the decor inside the hotel lounges were stunning.
Stayed 2 nights in Jun 2024

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very friendly staff who love to help. A gorgeous breakfast buffet with all different styles of food.
Stayed 10 nights in Jun 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic holiday
Fantastic location and great hotel, staff were fantastic and always helpful to willing to provide information.
Stayed 5 nights in May 2024

10/10 Excellent

Alex

Stayed 5 nights in May 2024

8/10 Good

Trung Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good but be aware of room service charges, requested for a kettle and couple cups as needed to take medication, was charged €3 room service charge for two cups to be brought to room is a bit harsh
Stayed 2 nights in May 2024